User's Manual

66 CHAPTER 6: TROUBLESHOOTING
When entering the address of the Access Point into your web browser,
ensure that you use the full URL including the http:// prefix (e.g.
http://192.168.1.1).
If you cannot browse to the Access Point, re-run the DISCOVERY
software described in Appendix A
to discover the Access Point and the IP
address it has been allocated from the DHCP server. If there is no DHCP
server on your network, the DISCOVERY software changes the IP address
of the Access Point so that it is in the same subnet as your admin computer.
Forgotten Password
and Reset to Factory
Defaults
If you can browse to the Access Point configuration screen but cannot log on
because you do not know or have forgotten the password, follow the steps
below to reset the Access Point to it’s factory default configuration.
CAUTION: All your configuration changes will be lost, and you will need to
run the configuration wizard again before you can re-establish your wireless
network. All other computer users will lose their network connections whilst
this process is taking place, so choose a time when this would be convenient.
1 Remove power from the Access Point.
2 Hold down the Reset button on the rear of the unit and re-apply power to the
Access Point. The Alert LED will flash as the Access Point starts up, and after
approximately 30 seconds will start to flash more slowly (typically 2 seconds
on, 2 seconds off). Once the Alert LED has started to flash slowly. Keep Reset
button held down and remove power from the Access Point.
3 Release the Reset button.
4 Re-apply power to the Access Point, and when the start-up sequence has
completed, browse to the IP address of the Access Point and run the
configuration wizard. You may need to restart your computer before you
attempt this.
5 When the configuration wizard has completed, you may reconnect your
network as it was before.
Wireless Networking Ensure that you have a Wi-Fi certified 802.11a, 802.11b, or 802.11g
wireless adapter for each wireless computer, and that it is correctly
installed and configured. Verify that each Wireless computer has either
Windows 95 or higher or MAC OS 8.5 or higher.
Verify that your wireless computers are configured to work in
Infrastructure mode and not Ad Hoc mode. The Access Point is designed