User's Manual

6
TROUBLESHOOTING
Basic Connection
Checks
■ Check that the Access Point is connected to your switch or hub and that all
the equipment is powered on. Check that the LAN port link status LED on
the Access Point are illuminated, and that any corresponding LEDs are
also illuminated.
■ Ensure that the computers have completed their start-up procedure and are
ready for use. Some network interfaces may not be correctly initialised
until the start-up procedure has completed.
■ If the link status LED does not illuminate for the LAN port, check that you
do not have a faulty cable. Try a different cable. Check also that the
Uplink/Normal switch on the hub or switch is in the correct position.
Browsing to the
Access Point
Configuration
Screens
If you have connected your Access Point, admin computer and switch
together but cannot browse to the Access Point configuration screens, check
the following:
■ Confirm that the physical connection between your computer and the
Access Point is OK, and that the link status LEDs on the Access Point and
NIC are illuminated and indicating the same speed (10Mbps or 100Mbps).
Some NICs do not have status LEDs, in which case a diagnostic program
may be available that can give you this information.
■ Ensure that your computer is configured correctly. Make sure that the
computer can communicate with other devices on the network. Ensure that
the NIC is configured for autonegotiation.
■ Ensure that you do not have a Web proxy enabled on your computer. Go to
the Control Panel and click on Internet Options. Select the Connections
tab and click on the LAN Settings button at the bottom. Make sure that the
Use Proxy Server option is unchecked.