User's Manual

T ROUBLESHOOTING
A-3
Management Problems
Cannot connect
using the web
browser
• Be sure that you have configured the SpeedTouch 180
with a valid IP address, subnet mask, and default
gateway.
• Check that you have a valid network connection to the
SpeedTouch 180 and that the port you are using has
not been disabled.
• Check the network cabling between the management
station and the SpeedTouch 180.
Forgot or lost
the password
• If your password is lost, or you cannot gain access to
the management interface, unplug the power and then
press the reset button. Restore the factory defaults by
holding down the reset button for at least five seconds
while powering up the device. (The default password
is admin.)
Troubleshooting Chart
Problem Action