User's Guide

TROUBLESHOOTING TIPS
• Try turning your network device’s Wi-Fi o and on, and try to
connect.
• If you have made any changes in your network settings and
turning your network device’s Wi-Fi o and on does not help, try
to restart your network device.
• You may need to turn the Wi-Fi settings from on to o, and back
to on again and apply the changes.
• If you are still unable to access your Fios Home Router, you may
need to try connecting to the Fios Home Router using another
network device. If the issue goes away with another network
device, the issue is likely with that individual network device’s
configuration.
9.0c/ ACCESSING YOUR FIOS HOME ROUTER IF YOU ARE
LOCKED OUT
• If your Fios Home Router connection is lost while making
configuration changes, a setting that locks access to your
Fios Home Router’s GUI may have inadvertently been activated.
The common ways to lock access to your Fios Home Router are:
• Scheduler - If a schedule has been created that applies
to the computer over the connection being used, your
Fios Home Router will not be accessible during the times set in
the schedule.
• Access Control - If the access control setting for the computer
is set to block the computer, access to your Fios Home Router
is denied.