Instructions / Assembly

26
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Problem Cause Correction
1) The control fails to
Regenerate automatically
A) Disconnected meter cable A) Reconnect the meter cable
B) Transformer damaged B) Replace the transformer
C) Electronic controller or sensor damaged C) Replace or repair
2) Regeneration at wrong
time
A) Timer improperly set, due to power failure A) Reset timer
3) loss of capacity A) Increase draw water hardness A) reset unit to the new capacity
B) Brine concentration or quantity B) Keep brine tank full of salt at all times. Clean it yearly. Salt may be
bridged. If using a salt grid Plate insure rell water is over it
C) Rinse fouling C) Consolidate the rinse tank, clean the rinse and prevent future
fouling
D) Poor distribution, channeling (Uneven bed
service)
D) Check distributors and backwash ow
E) Internal control leak E) Replace the spacer, seal or piston
F) Aging of rinse F) Check for resin oxidation caused by Chlorine. Mushy resin
G) Loss of rinse G) Check for correct bed depth. Broken distributors. Air or gas in
bed: Well gas Eliminator loose brine line
4) Poor water quality A) Check items listed in Problem # 3 A) Check items listed in Correction # 3
B) Bypass is open B) Close the bypass
C) Channeling C) Check for too slow or high service ow
5) Excessive salt use A) High salt setting A) adjust salt setting
B) Excessive water in brine tank B) refer to problem # 7 tank
6) Loss of water pressure A) Fouling of inlet pipe A) Clean or replace the pipeline
B) Fouled resin B) Clean the resin. Pretreat to prevent
C) Improper backwash C) Too many resin nes. Reset the ow rate and time of backwash
7) Excessive water in brine
tank
A) Plugged drain line A) Check drain line and clean ow control
B) Brine valve plugged or damaged B) Clean or replace the brine valve
C) Injector plugged C) Clean injector, replace injector screen
D) Low inlet water pressure D) Increase water pressure to allow Injector to perform properly
8) Softener fails to brine draw A) Plugged brine line A) Clean brine line and ow control
B) Plugged injector B) Clean or replace the injector and screen
C) No water in the brine tank C) Check for restriction in B.L.FC. Ensure Safety oat is not stuck
D) Low water pressure D) Increase water pressure
E) Brine line injects air during brine draw E) Check brine line for air leaks
F) Internal control leak F) Check seal, spacer and piston for scratches and dents
9) Control cycles
continuously
A) Faulty timer A) Replace timer
10) Continuous ow to drain A) Foreign material in the control A) Call dealer. Clean valve, rebuild unit
B) Internal control leak B) Same as above
C) Piston jammed in brine or back wash
position
C) Same as above
SEE THE AQUATROL MANUAL FOR ADVANCE INSTALLATION PROCEDURES
SYSTEM TROUBLESHOOT