Use and Care Manual
33
AQUASURE HARMONY SERIES
LIMITED PRODUCT WARRANTY
Aquasure warrants to the original retail purchaser that this Harmony Lite cabinet style water softener is
free from defects in material and workmanship, and agrees to replace, at Aquasure’s discretion, any defective
product free of charge within the warranty time periods from the date of purchase.
This warranty extends to the original retail purchaser only and commences on the date of the original retail
purchase of the Aquasure Harmony Lite cabinet style water softener system. The only exception shall be
when proof of purchase or installation is provided and then the warranty period shall be from the date
thereof.
• One year valve, electronics, and resin warranty if the product is not registered within 60 days of
purchase.
• Five year valve, electronics, and resin warranty if the product is registered with Aquasure.
For information on how to register your product, view page 2
Valve, Electronics and Resin Guarantee
Aquasure will replace any part of the valve or electronics found in reasonable judgment to be defective in
material or workmanship. Resin and internal control valve parts will not be covered for systems used to
remove iron, manganese or chlorine that is above the suggested level for system operation.
Five Year Warranty on the Water Soener System
Aquasure will provide a replacement Harmony Lite system to any original equipment purchaser in
possession of the Aquasure water softener that fails for (5) ve years after the date of purchase, provided
that it is at all times operated in accordance with specications and not subject to freezing.
General Provisions
Warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi,
at water temperatures not exceeding 100°F, and applied to potable water only.
Aquasure assumes no responsibility for incidental damage, consequential damage, or other damages including,
but not limited to, installation expense, telephone charges, rental of a like product during the time warranty
service, travel loss or damage to personal property, loss of revenue, loss of use of the product, loss of time, or
inconvenience.
No warranty is made with respect to defects or damage due to neglect, misuse, alterations, accident,
misapplication, physical damage, or damage caused by re, freezing, use of microbiologically unsafe water or
other environmental damage. Improper maintenance, services performed by non-qualied service personnel,
or installation outside the recommended specs at any time will be considered neglect and void warranty.
These warranties are in lieu of all other warranties expressed or implied, and we do not authorize any person
to assume for us any other obligation on the sale of this water conditioner. No responsibility is assumed for
delays or failure to meet these warranties caused by strike, government regulations or other circumstances
beyond the control of Aquasure.
Claims Procedures
Coverage may be obtained under this Limited Product Warranty by providing Aquasure with proof of original
purchase, and that you are the original retail purchaser. For warranty service under this Limited Product
Warranty, you must notify Aquasure by phone at 1-800-661-0680, or by email at support@aquasureusa.
com.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.