Warranty Guide
Limited Lifetime Warranty
WHAT IS COVERED:
This Warranty covers defects in
materials or workmanship in
manufacturing of your Aquasana
Bottle.
FOR HOW LONG:
This warranty runs for the life of the
product (“Warranty Period”).
WHAT IS NOT COVERED:
This warranty does not cover filter
cartridges and any products that
were not used in compliance with the
instructions or that have been abused
or operated incorrectly. It also does
not cover incidental or consequential
damages caused by a failure of the
product. Finally, this warranty is
voided if the product is used with
parts that are not genuine Aquasana
parts. This includes, but is not limited
to: replacement filters.
WHAT AQUASANA WILL DO:
We will replace the defective part of
the covered product and send it to
you with installation instructions
upon payment of $9.50 for shipping
and handling per incident.
HOW TO GET SERVICE:
To receive service under this
Warranty, you must contact
Aquasana, Inc. at 1-866-662-6885 or
warranty@aquasana.com within the
Warranty Period to describe the
problem to a customer service
representative who will verify that the
product is under warranty and arrange
for delivery of a replacement part.
HOW STATE LAW APPLIES:
This warranty gives you specific rights
and you may have other rights which
vary from state to state.
Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitation or exclusion may not apply
to you.
WARRANTY CARD:
Warranty registration is not required
for coverage under the Aquasana
Limited Warranty and is not necessary
for factory direct purchases made
from www.aquasana.com. If you
purchased from a retailer or dealer,
please complete the online warranty
registration form at
www.aquasana.com/warranty. Once
registered online, we will have a
record of your purchase and you will
not be required to produce a proof of
purchase for a warranty claim.
(866) 662-6885
info@aquasana.com
www.aquasana.com
Aquasana, Inc.
6310 Midway Road
Haltom City, TX 76117