If appears that you are missing Washers) To Use 3 way Water Diverted or other parks), or have a defective part, To change water flow, turn Diverted Switch 90" with Knob pointing call Customer Cara to get free \ in the shutoff direction (Fig. 6). Point Lever STRAIGHT fo use Hand replacement sent fo you ‘Shower, DOWN to use Shower Herod or UP to use combination of both, within 24 hours. To Adjust Angle of Hand Shower and Shower Head Rotate Holder in vertical directions to set desired Hand Shower angle.