User Manual

Include a copy of all information obtained during

your contact with the technical service analyst

and / or Authorized Service Center, including your

contact information and cleaner’s serial number in an

envelope (Fig. 6c). A copy of the information relevant

to the current technical issue should be sent in the

packaging with your cleaner in an envelope. Please

include a letter indicating the following:

•

Technical issue

• Troubleshooting procedures that you completed

• Who you spoke with, when and what was determined

(Aqua Products and, if applicable, the Authorized

Service Center)

• RMA # if being sent to Aqua Products

• Your contact information (name, email, phone number,

address cleaner model name and serial number)

IMPORTANT: Prominently list the RMA number on

all six sides of the shipping box (preferably with

magic marker). See Fig. 6d.

IMPORTANT: Keep a copy of your shipping

information for tracking purposes!

Figure 6d

Figure 6c

AQUA PRODUCTS

Correspondence

MAKE A RECORD FOR FUTURE USE

MODEL

PURCHASE DATE

PLACE PURCHASED

SERIAL NUMBER

NOTE: Serial number can be found on the warranty card, the

packing carton and your cleaner.

QUESTIONS?

Contact the Retailer you purchased your cleaner from or visit the Manufacturer online at www.AquaProducts.com

LIVE TECHNICAL SUPPORT (NORTH AMERICA)

1-800-845-4856

June - August

9:00am - 8:00pm (Mon. - Fri.)

9:00am - 1:00pm (Sat.)

September - April

9:00am - 5:00pm (Mon. - Fri.)

(All Times are Eastern Standard Time Zone)

ONLINE TECHNICAL SUPPORT AND PRODUCT INFORMATION