Operating instructions
PROBLEM CAUSE SOLUTION
A. Water clear when
drawn, turns red upon
standing (Stain pro-
ducing)
1. Insuffi cient air-draw by Hydro-Charger. 1. Check Hydro-Charger adjustment. If unable to
adjust for long enough draw, check pumping
rate.
2. Bypass open or leaking.
2. Close bypass valve and/or repair as necessary.
3. Filter bed overloaded with precipitated iron due
to backwash, or failure to backwash due to
malfunction of control timer or unplugged con-
trol valve power cord.
3. Upon correction of problem (increase backwash
frequency if problem determined to be insuffi cient
frequency), manually backwash until backwash
water starts to clear (in more severe iron-fouling
cases, fi lter bed may need chemical cleaning
— contact dealer.)
4. Presence of manganese or tannins. 4. Recheck water analysis.
5. Flow rate excessive for model. 5. Re-read Section 2: Facts to Remember While
Planning Your Installation.
6. Check-valve located between Hydro-Charger
and pressure tank.
6. Relocate check-valve.
7. Pumping cycle too short, limiting residence
time in pressure tank (may be water-logged).
7. Correct condition.
8. pH of treated water too low (should be 7.0 or
higher; with manganese, pH must be 8.2)
8. Replenish MpH Adder component in media (con-
tact dealer).
B. Water red when drawn
from tap.
1. Filter bed overloaded with precipitated iron due
to insuffi cient backwash fl ow rate.
1. a.
Recheck well pumping rate and repair or re-
place as required.
b.
Check for obstructions or kink in drain line.
c.
Check for improper drain line fl ow controller
(see specs.) Upon correction of this problem,
if manually backwashing does not clear bed
of iron, fi lter bed may need chemical cleaning
— contact dealer.
2. Filter bed overloaded with precipitated iron due
to insuffi cient backwash, or failure to backwash
due to malfunction of control timer or unplugged
control valve power cord.
2. Upon correction of problem (increase backwash
frequency if problem determined to be insuffi cient
frequency), manually backwash until backwash
water starts to clear (in more severe iron-fouling
cases, fi lter bed may need chemical cleaning
— contact dealer).
3. Hydro-Charger drawing too much air, causing
early precipitation of iron.
3. Reduce Hydro-Charger air-draw.
4. Hydro-Charger installed too far from pressure
tank or pressure tank installed too far from fi l-
ter tank causing iron to precipitate before tank
fi lter.
4. Relocate closer to fi lter.
5. Solenoid valve (Split-Stream or Public Water
Supply type installations) malfunction or inad-
equate supply system pressure/fl ow rate.
5. Repair or replace as necessary.
C. Excessive pressure
loss through fi lter
1. Filter bed overloaded with precipitated iron. 1. Refer to Section B above.
2. Control inlet/outlet valve(s) not fully open. 2. Fully open inlet/outlet valves.
3. Sand, silt, or mud collecting in fi lter bed. 3. Check well for these conditions.
4. Filter bed not properly “classifi ed.” 4. Manually backwash to reclassify.
5. “Cementing” or “channeling” of fi lter media. 5. Prod (stir) fi lter bed to break up hardened layer.
Increase backwash frequency to prevent occur-
rence.
D. “Milky” or “bubbly” wa-
ter (appears to contain
small bubbles)
1. Excess Hydro-Charger air-draw. 1. Check adjustment for duration of draw in excess
of one-third pumping cycle (see Section 3, Step
10).
2. Excess gases in water (carbon dioxide, hydro-
gen sulfi de, methane).
2. May require draining of water system or installa-
tion of air-relief control on pressure tank. A PT-
Plus pressure tank may be installed in conjunc-
tion with a pre-existing bladder tank.
E. Filter backwashing at
wrong time of day.
1. Unit out of time. 1. Re-time unit.
2. SKIPPER WHEEL incorrectly set. 2. Properly set SKIPPER WHEEL (See Section 3.)
7-1
SECTION 7: TROUBLESHOOTING