User's Guide

35
Common troubleshooting
1. What is Android?
Android is Google on November 5, 2007 announced the open source
Linux-based operating system name.
2. What is APK?
APK is android Package acronym that Android installation package.
3. How to obtain the APK?
You can download via PC-side installation, or via Android market online to
download and install.
4. The machine operating system version?
This machine adopts Android 4.0, built-in hardware 3D acceleration, can run
Android applications market most.
5. Why the products cannot be opened?
Check the battery. If the battery is discharged, please use the provided adaptor to
charge the battery and then retry. Based on the discharging state, the charging of full
battery needs some time. If there is no response of the product, please RESET the
unit. Note that RESET will be disconnected, but there is no influence on the product.
6. Why the machine no sound playing?
Check whether the voice is set to "0". If it is so, please control it to your favorite
position. Check whether there is any playing source on the product. If there is no
playing source on the product, there will be no output of sound.
7. Noise in playing?
The damaged music files may utter noise, or discontinued sound output. Check
whether the earphone is connected. There is impurity in the jack/terminal in the
earphone and there is noise.
8. The time for playing the files in the connected memory is shortened?
Compared with the files in the built-in memory, it requires more sources while