User's Guide

If the reader does not function as it is expected, please try the

following steps.

The Reader is not responding or can’t be turned on.

 Reset the reader by press and hold the power button for 6

seconds. The reader will be forced shutdown if it is on and you

are required to restart the reader again.

 Battery has been fully depleted. Please charge the reader via

USB or USB AC Adapter.

Battery Life seems short

 The operating temperature is below 5

C. this is due to the

characteristics of battery and not a malfunction

 The battery is not used for prolonged period. Please recharge

the battery of the reader again

 The battery is not fully charged. Please charge the reader for 4

hours.

 The battery needs to be replaced. Please consult the authorized

dealer for service.

A Book cannot be read

 Copyright protected books cannot be read on any device other

than the authorized one.

 Check if the book has expired.

 Check if the book format is supported by the reader.

The reader cannot be operated during USB connection

 The reader cannot be operated while it is connected to PC.

 Eject the reader from computer to resume operation.

 To use the reader while charging, click on the [Safely Remove

Hardware] icon located on the left lower corner to disconnect

data connection with computer. After the reader is safely

removed, computer will only charge the reader and you can

now resume normal operation.

Troubleshooting