Operating instructions

12
CAUTION: Clean the regulator at least once a month. Make sure the vent opening is open
and not blocked in any way. Failure to do so will cause variations in pressure. Your unit will not
function as well and it could shorten the life of the product.
EXTENDED SHUTDOWN:
Turn the manual shutoff valve to "OFF"; (*field installed valve not supplied by the manufacturer), turn all
control knobs to the "OFF" position and shut off the pilot flame by turning the adjustment on the pilot valve.
*NOTE: Gas shutoff valve is supplied by the manufacturer on CE or European Community models.
SERVICE / REPAIR
NOTE: THIS APPLIANCE MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE: Parts protected by the manufacturer or his agent are not to be adjusted by the installer, unless the
installer is an authorized service agent.
TROUBLESHOOTING GUIDE
Pilot burner not lit.
Gas valve is bad.
Pilot burner will not light.
Obstructed pilot orifice.
Pilot gas turned off at automatic pilot.
Automatic pilot valve is bad.
Gas is shut off to unit.
Pilot burner will not stay lit.
Thermocouple is bad.
Thermocouple is not hot enough.
Obstructed or wrong size pilot orifice.
Gas supply is not purged of air.
Air is blowing pilot light out.
Automatic pilot valve is bad.
Fat appears to smoke excessively.
Heat is set too high.
Moisture in the food may be turning into steam.
Food sticks to grates.
Heat is set too high.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with
enough cooking oil.
Food is undercooked inside.
Heat is set too high.
Food may not have been cooked for long enough time.
Food itself may have off flavor.
Food may have been stored improperly before cooking.
Too much griddle fat used.
Heat is set too low.
PROBLEM POSSIBLE CAUSE
PLACE LAVA ROCKS OR GLO STONES WITH AIR SPACES BETWEEN THE ROCKS. DO NOT OVER
Please use the following amount of lava rocks or glo stones per model.
HCRB 24” = Approximately 6 LBS.
HCRB 36” = Approximately 9 LBS.
HCRB 48” = Approximately 12 LBS.
HCRB 60” = Approximately 15 LBS.
HCRB 72” = Approximately 18 LBS.
Heat does not come on
when valve is turned on.
Food tastes greasy or has
objectionable off-flavor.