User`s guide

Apriva

BT200-T Device Utility for RIM

Mobile Devices Installation and User’s Guide

Net_RIM Errors

Table 9 shows Net_Rim errors and possible solutions.

Error or Message Possible Solution

“Net_Rim_Smartcard.cod

missing required files that are

not available.”

This error means the S/MIME package has either not

been installed, or during installation some files were

corrupted. Make sure you have the latest S/MIME

software the device that is being used and re-install. After

the latest S/MIME is installed, that error should no longer

exist.

“net.rim.device.api.

smartcard.smartcard

blocktimeoutexception:

AprivaSmartReader

Interface:testReply:SC

Block Timeout”

This error is a result of the reader not reading the CAC.

Make sure the CAC is being inserted correctly. For the

S7700, the gold chip must be on the same side as the

label. On all other readers, make sure the picture is facing

the user and gold chip is on the bottom. Make sure the

insertion is snug. Push down on the CAC to make sure

they connect.

“net.rim.device.api.smartcard.

SmartCardException:

AprivaSmartReaderInterface:

testReply:SC ATR Not Done”

This error is generated when an application on a mobile

device attempts to do a CAC operation without first open

a session with a CAC. Try resetting the RIM mobile

device.

Table 9 – Net_RIM errors