User`s guide
Apriva
®
BT200-T Device Utility for RIM
®
Mobile Devices Installation and User’s Guide
© Copyright 2010 Apriva Page 3 September 2010
BES Server Requirements
The following table shows how Blackberry Enterprise Server
®
(BES) policies
must be configured before you can install the Apriva Device Utility. If
necessary, contact your network administrator to configure server settings.
BlackBerry Enterprise Server Requirements
Policies that must be set for either Bluetooth or USB Setting
Disallow Third Party Application Downloads False
Allow Third Party Apps to Use Serial Port True
Bluetooth-only policies Setting
Disable Cut/Copy/Paste False
Disable Serial Port Profile False
Force Memory Cleaner When Holstered True
Table 2 – BlackBerry Enterprise Server requirements
RIM OS – S/MIME – Apriva Device
Utility Requirements
The mobile device must have the RIM operating system (OS) and
Secure/Multipurpose Internet Mail Extensions (S/MIME) installed before you
can install the Apriva Device Utility. See Importing Certificates on page 18.
You can download the software from the RIM website or the reseller where the
device was purchased.
CAUTION
To avoid system errors, The RIM OS and S/MIME versions must be
compatible. The following table shows recommended version usage.
RIM OS Version S/MIME Version Apriva Device Utility Version
3.7 1.5 V02.02.11
4.0 4.0 v03.21.02 or later
4.1 4.1 v03.21.02 or later
4.2 4.2 v03.3.02 or later
4.5 4.5 v03.3.02 or later
4.7 4.7 v03.3.02 or later
5.x 5.x v03.30.18
Table 3 – RIM, S/MIME, and Apriva software compatibility table