User`s guide

Apriva

BT200-T Smart Card Reader for Intermec

CK61B/G Installation and User’s Guide

Support

The following sections provide support information.

Apriva Technical Support

The Apriva Technical Support Department is available 24 hour a day, 7 days a

week including holidays. For prompt service, please have the following

information available:

• Name

• Job title

• Address

• Phone number

• Email address

• Software version

• Mobile device operating system version

• Description of problem

Technical Support Contact Information

Toll-free customer support line (U.S. only): 866-277-9478

Countries outside the U.S.: 480-421-1303

Email: SCRsupport@apriva.com

Apriva Technical Support Links

Technical Support: http://iss.apriva.com/support.aspx

Software downloads: https://iss-software.apriva.com

Intermec Support

For questions regarding Intermec products, refer to the Intermec Support

website at http://www.intermec.com/support/index.aspx.

Microsoft Product Support

For questions regarding Microsoft products, refer to the Microsoft Corporation

website at www.microsoft.com.