Install Instructions

TROUBLESHOOTING (CONTINUED)
TABLE 2 – Troubleshooting Guide
Symptom Possible Reason Troubleshooting Procedure
Dehumidifier does not
turn on/run.
No power to unit. Check that the dehumidifier is plugged in.
Check that the power switch is turned ON.
Check that the control is turned ON.
Check that the circuit breaker has not tripped.
Dehumidifier blower is
running but with little or
no airflow.
Pressure drop across
dehumidifier is higher
than 0.4”w.c.
Check dehumidifier air filter and wash or replace.
Check for blocked duct work and clear.
Dehumidifier blower is
running but compressor
is not.
Float switch open. If float switch installed, check connections at control board and empty condensate pan.
If no float switch installed check that the jumper is installed at the float switch terminals on the
control board.
Coil frosting. Lack of or reduced airflow. Check dehumidifier air filter and wash or replace.
Check for blocked duct work.
Inlet air conditions below 60°F. Increase the humidity setting.
Inlet air temperature is
outside of the 50°F –
104°F range or the dew
point is below 40°F and
there is a demand for
dehumidification.
Verify all ductwork is properly sealed.
Dehumidifier is not
draining properly.
Drain line blocked or unit
not level.
Verify that the unit is level.
Check the drain line blockages and for a continuous downward slope.
Dehumidifier is
producing hot air.
Normal function. Air is reheated across the condenser coil, resulting in a temperature rise between inlet and outlet,
this is normal.
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