Apricot MS SERIES Owner’s Handbook in cl ud in g rt ta S k ide c ui u Q G
QUICK START GUIDE APRICOT MS SERIES QUICK START GUIDE For your own safety Read through the Safety & Regulatory Notices section at the start of the Owner’s Handbook before using the computer for the first time.
QUICK START GUIDE Using the Welcome Mat Connecting up your computer 1 Keyboard 2 Mouse 3 Connecting items 8 APRICOT MULTIMEDIA PCs 5 Monitor Signal cable Modem The monitor signal cable must be connected properly before you switch on, or it may result in poor display or no picture at all. Mains cable 6 AC outlet Microphone 4b 10101 7 Separately powered speakers Remember, this speaker set has its own power supply cable.
QUICK START GUIDE The Power button The POWER button is the large, round button on the front of the computer. Power Button ♦ Press the POWER button to turn on the computer, to put it to sleep, and to wake it up. ♦ Turn the POWER button to change the volume of sound through the computer’s speakers. The colour of Power Mode light shows whether the computer is in Off [red], On or Standby [green] or Suspend [yellow] mode.
QUICK START GUIDE Starting the computer ♦ Press the POWER button to turn on the computer. ♦ Turn on the monitor as described in its User Guide. The colour of the Power Mode light turns from red to green to show that the computer is now working. Suspending the computer Once Windows has started, you can give the POWER button a brief press to suspend the computer when you aren’t using it. Alternatively, you can click the Start button in the Windows taskbar, then click Suspend.
QUICK START GUIDE Shutting down the computer Emergency shut down To shut down the computer safely, do the following: In exceptional circumstances, you can shut down your PC without shutting down Windows first. To do this, press and hold down the POWER button for at least four seconds. 1. Wait until all the activity indicators on the front bezel show ‘not busy’. 2. Turn off any attached peripherals, except for the monitor and other peripherals that are designed to be kept on permanently. 3.
QUICK START GUIDE Registering Windows 95 Your computer has the Microsoft Windows 95 operating system already in place or pre-installed, so that it is ready for you when you turn on the computer. The first time you turn on the computer you must tell Windows 95 your name (and the name of the company for which you work, if applicable) and agree to the legal terms and conditions of the Windows 95 Licence Agreement.
QUICK START GUIDE Electronic Fingerprinting Electronic Fingerprinting allows you to ‘brand’ your computer by storing personal information in its permanent memory. If you include your name, address and phone number this will aid the police if your computer is stolen. If you forget your branding password, you can use a special fall-back password instead. The fall-back password is a 12-digit number that is unique to your computer. It is displayed only once, the first time you set a branding password.
QUICK START GUIDE Increasing the resolution and colours displayed by your monitor 8 At first, Windows 95 is configured for a standard monitor setting (640 by 480 pixels in a maximum of 256 different colours) so that Windows 95 is sure to display correctly whatever monitor you have. Tips You may have to specify the make and model of your monitor before you can increase the resolution. In this case, click the Advanced Properties button on the Settings tab.
QUICK START GUIDE Infotrade Internet - The Internet service from Mitsubishi Electric By connecting your computer to the phone network, you can use your computer as an answerphone and fax machine. You can also access the Internet, and in particular the World Wide Web (WWW). To get you started, we have provided the Infotrade Internet service (this offer applies only in the United Kingdom). Infotrade is a subsidiary of Mitsubishi Electric, the makers of your Apricot PC.
QUICK START GUIDE Setting up Infotrade Internet and Fax If you decide to take advantage of the Infotrade Internet offer, you will need the Infotrade Internet leaflet that came with your computer. Hint You should run Infotrade Internet and Fax Setup even if you don’t want to subscribe to Infotrade Internet, as it also sets up the Microsoft Fax service. 1. 2. Double-click the Infotrade Internet and Fax Setup icon on the Windows desktop.
QUICK START GUIDE Easy Manager Easy Manager is a collection of software from Mitsubishi Electric, designed to make life easier for new computer users. Answerphone answers your incoming telephone calls automatically. Calls may be either voice messages (voice mail) or fax messages. In the Windows taskbar is a Mitsubishi Electric symbol. If you click it a pop-up menu appears listing all the elements of Easy Manager.
QUICK START GUIDE The Remote Control The optional infra-red remote control makes your computer easier to use. It works with all Easy Manager programs, and also with the audio CD Player and Microsoft Internet Explorer. The remote will only work with TV tuner cards that are approved by Mitsubishi Electric PC Division. The remote control operates on two AA batteries, which are provided. Insert the batteries as shown on the right.
APRICOT MS SERIES OWNER’S HANDBOOK COMPACT DESKTOP (MW) EDITION
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation in the US and other countries. FireWire and the FIREWIRE logo are trademarks of Apple Computer, Inc., registered in the US and other countries. Other trademarks mentioned within this document and not listed above are the properties of their respective owners. Information contained in this document is subject to change without notice and does not represent a commitment on the part of Apricot Computers Limited.
SAFETY & REGULATORY NOTICES Safety and Regulatory Notices Electrical The computer uses a safety ground and must be earthed. The system unit AC power cord is its ‘disconnect device’. Ensure that the system unit is positioned close to the AC power outlet and that the plug is easily accessible. The power cord packed with the computer complies with the safety standards applicable in the country in which it is first sold. Use only this power cord. Do not substitute a power cord from any other equipment.
SAFETY & REGULATORY NOTICES Anti-static precautions Static electricity can cause permanent damage to electronic components. You should be aware of this risk, and take precautions against the discharge of static electricity into the computer. Anyone can generate static electricity by moving on a chair, brushing against desks or walls, or simply walking across an ordinary carpet. Items handed from one person to another, or being wrapped or unwrapped, can acquire a static charge.
SAFETY & REGULATORY NOTICES Transporting Maintenance Use common sense when handling the computer; hard disks in particular can be damaged if the computer is dropped or handled roughly. As a precaution, back up the contents of the hard disks to tape or diskettes before moving the computer. Do not use sprays, solvents or abrasives that might damage the system unit surface. Do not use cleaning fluids or sprays near air vents, ports, or the diskette and CD-ROM drives.
SAFETY & REGULATORY NOTICES Power Connection Typical AC plugs Checking the AC power supply E L 125V 250V 250V E E N BS1363A U. K. 250V N N SHUCO Austria Belgium Finland France Italy Germany Sweden Norway Holland 250V L N L L NEMA 5-15P Taiwan Thailand Japan USA Canada When this product is delivered, it is ready for the commercial AC power supply generally available in the country in which it is first sold.
SAFETY & REGULATORY NOTICES Connecting to the AC power supply Important Any peripheral equipment that requires an AC power cord must be earthed. Use the following guidance to connect the components together. It is important that you take each step in the order indicated. 1. 2. 3. Connect the components’ power cords: monitor to system unit, and system unit and any other peripherals to nearby, grounded AC power outlets. Then switch on or connect the AC power supply. 4.
SAFETY & REGULATORY NOTICES Notes All interconnecting cables (for example, microphone, headphones or external speakers) and communication cables should be less than 2 metres in length.
OWNER’S HANDBOOK CONTENTS 1 Welcome 5 Motherboard Features & Upgrades Pictorial guide to the system unit.......................... 1/2 Motherboard jumper settings ................................5/3 The Remote Control ............................................ 1/8 Motherboard resource assignments........................5/5 General advice...................................................... 1/9 Adding more memory ...........................................5/8 2 Diskettes and CDs Diskette drive ..
OWNER’S HANDBOOK 8 Troubleshooting Problems when starting ........................................ 8/2 Common problems ..............................................
OWNER’S HANDBOOK 1 WELCOME This first chapter gives you a quick tour of your new Apricot MS Series Personal Computer. It lists the special features of the computer and has pictorial guides to help you identify the various parts. If you want to get started working with your Apricot PC straight away, unpack and assemble it as shown on the accompanying Welcome Mat, then read the Quick Start Guide at the front of this manual.
OWNER’S HANDBOOK Pictorial guide to the system unit 6 4 5 7 COMPACT 8 9 10 11 12 13 3 1 1/2 Welcome 2
OWNER’S HANDBOOK Key 1 2 3 4 5 6 7 8 9 10 11 12 13 Power Mode light POWER button Front bezel door MESSAGE button (and light) CD-ROM Diskette drive Infra-red sensor Line In socket Headphones socket Universal Serial Bus (USB) port FireWire port (factory option) S-Video In port (factory option) Composite Video In port (factory option) Press the POWER button to turn the computer on, put it to sleep or wake it up. Turn the POWER button to increase or decrease the volume of sound through the speakers.
OWNER’S HANDBOOK 18 17 16 15 1 10101 2 1/4 3 4 Welcome 5 6 7 8 9 10 11 12 13 14 1
OWNER’S HANDBOOK Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Casing screws for the top cover AC power outlet for monitor Voltage selection switch AC power inlet from AC supply Universal Serial Bus (USB) port Speaker socket Line Out socket Microphone socket Serial port Keyboard port Mouse port Parallel (printer) port TV Out port (factory option) Monitor port Modem port SPDIF digital audio output (factory option) MIDI/Joystick port Security loop for cable or padlock For more information about the var
OWNER’S HANDBOOK 10 1 9 8 7 2 3 4 5 1/6 Welcome 6
OWNER’S HANDBOOK To remove the system unit cover Key 1 2 3 4 5 6 7 8 9 10 Video memory upgrade socket DIMM sockets for system memory upgrades Main jumper block Processor socket; Zero Insertion Force (ZIF) “Socket 7”-type Diskette drive Drive assembly for CD-ROM and HDDs CMOS battery Primary E-IDE interface connector for hard disk drives Secondary E-IDE interface connector for the CD-ROM drive 1.44 Mbyte diskette drive connector 1. Shut down the computer and turn off the monitor. 2.
OWNER’S HANDBOOK ND TA B C STANDBY puts the computer into (or wakes it up from) an energy-saving mode. ANCE TV SA ES G EXIT TASK OK MESSAGE starts the Message Centre program. MENU OK and CANCEL accept and decline changes. Hint To find out more about the remote control, click on the Mitsubishi Electric symbol in the Windows taskbar, then click Help. TV starts the TV/Teletext program (works only with TV tuner cards approved by Mitsubishi Electric PC Division). EXIT closes program.
OWNER’S HANDBOOK General advice This computer is designed to be used in a normal home or office environment. Here are a few hints for choosing a suitable site: ♦ Place the system unit flat on a sturdy, level surface, free from vibration. ♦ Site the computer away from moisture, direct sunlight, and extremes of heat and cold. Avoid situations in which the surrounding temperature or humidity may change rapidly.
OWNER’S HANDBOOK Backing-up the pre-installed software Apricot PCs arrive with a pre-installed copy of Windows 95. Additional software may be preinstalled at the factory or by your Mitsubishi Electric PC supplier. We strongly recommend that you copy or ‘back-up’ any pre-installed software soon after setting up the system. This is particularly important for systems that are supplied without installation diskettes for the software on the hard disk.
OWNER’S HANDBOOK 2 DISKETTES and CDs Diskette drive Your Apricot PC is fitted with a 1.44 Mbyte diskette drive. This accepts either 1.44 Mbyte (HD) or 720 Kbyte (DD) diskettes. Each diskette has a rigid plastic cover, with a metal shutter that guards the disk surface. Never touch the exposed surface under the shutter – you could deform the disk or leave a fingerprint that might make the diskette difficult to read.
OWNER’S HANDBOOK Ejecting a diskette Write-protecting a diskette ♦ ♦ Wait until the drive’s activity indicator is unlit, then press the EJECT button. If a diskette becomes stuck in the drive, perhaps because its label has peeled back, do not attempt to remove it with tweezers or any similar implement; you risk damaging the drive. Call an authorised maintainer. A diskette can be write-protected by sliding a tab towards the edge of the diskette to expose the small hole beneath it (see illustration).
OWNER’S HANDBOOK CD-ROM drive The CD-ROM drive can retrieve multimedia data from CD-ROM discs and multi-session Photo-CD discs. It can also play normal music CDs (the drive has its own headphone jack and associated volume control). 1 T COMPAC 2 3 4 5 Keep CDs well away from dust and moisture, and avoid touching the surface of the CD. Avoid extremes of temperature and exposure to direct sunlight as these may cause the disc to warp.
OWNER’S HANDBOOK Inserting a compact disc Ejecting a compact disc 1. Press the EJECT button on the front of drive. ♦ 2. Place the CD centrally, printed side up, on the platter. 3. Push the EJECT button again, or gently push the front of the platter to draw it back into the drive. COMPACT 2/4 Diskettes & CDs Ensure that the drive’s activity indicator is not showing ‘busy’, then press the EJECT button.
OWNER’S HANDBOOK 3 MULTIMEDIA Your Apricot MS Series computer has sophisticated on-board video and audio systems and a range of ports and sockets for multimedia applications (some available only on enhanced models).
OWNER’S HANDBOOK Front Rear Slot 6 3/2 Multimedia Headphones Out Audio Analog Line In In Audio Analog S-Video In Video Analog Composite Video In Video Analog Universal Serial Bus In/Out Multimedia Digital FireWire (IEEE 1394) In/Out Multimedia Digital Microphone In Audio Analog Universal Serial Bus In/Out Multimedia Digital Speakers Out Audio Analog Line Out Out Audio Analog TV Out (S-Video) Out Video Analog MIDI In/Out Multimedia Digital SPDIF Out Aud
OWNER’S HANDBOOK Headphones Although this stereo audio socket is intended for headphones it could also be used for output to a personal cassette recorder. When you plug something into this socket, the external speakers are automatically muted. Microphone This mono audio socket provides phantom power for electret-type microphones. Speakers Use this socket to connect the external stereo speakers. These speakers may also be used together with the optional DeepSound sub-woofer.
OWNER’S HANDBOOK MIDI The Musical Instrument Digital Interface is a standard way of connecting musical instruments, synthesisers, computers and other devices. More than merely digitised sound, MIDI encoding provides a complete musical description of a composition and its performance. To connect your computer to other MIDI devices, you’ll need a port adapter to provide separate MIDI In and MIDI Out ports. A MIDI adapter can be obtained from most good music equipment stores.
OWNER’S HANDBOOK 4 EXPANSION CARDS PCI (half length) PCI (half length) Multimedia ports 4 PCI (full length) 1 ISA (full length) 2 ISA (half length) 3 5 6 This diagram shows the layout of the five expansion slots in your PC (as viewed from the rear). Slot 2 is usually occupied by a factory-fitted modem. The sixth “slot” is reserved for multimedia ports. Important This system complies with the CE Marking Directive and its strict legal requirements.
OWNER’S HANDBOOK Configuring the card Part of the installation procedure for an expansion card involves setting up or “configuring” the card so it will work correctly in the computer. Most modern PCI cards employ a feature called “Plug and Play” (PnP). This allows Windows 95 – and other PnP-aware operating systems – to configure the card automatically the first time you turn on the computer after installing the card. However, many ISA cards (and some PCI cards) require manual configuration.
OWNER’S HANDBOOK ISA Interrupt request level (IRQ) The “interrupt request level” or “IRQ” is the means by which the expansion card sends a signal to get the attention of, or interrupt, the processor. Your PC has interrupt levels numbered IRQ0 to IRQ15, many of which are needed for components on the computer’s motherboard. There are two ways round this. ♦ ♦ Many motherboard components are Plug and Play (PnP) devices.
OWNER’S HANDBOOK Base memory address More about memory addresses Some expansion cards are fitted with memory of their own, usually read-only memory (ROM) containing functional extensions to the computer’s BIOS (basic input/output system) ROM. Some cards also have random-access memory (RAM). Memory addresses are always written in base 16 or “hexadecimal” notation. Unlike the ten digits of the decimal system (0-9), hexadecimal uses sixteen digits (0-9 and A-F, where A=10, B=11, C=12 and so on up to F=15).
OWNER’S HANDBOOK Installing the card Read all these instructions through before attempting to install any expansion card. Warning Never carry out any work inside the computer with AC power applied. Always shut down the computer and unplug all power cords before removing the top cover. The only tool required is a small cross-head screwdriver. 1. Turn off the computer and unplug all power cords. 2. Take suitable anti-static precautions and remove the system unit cover.
OWNER’S HANDBOOK Caution Be careful how you use the AMC connector. Some pins carry +5 V power which could damage the expansion card if it is incorrectly attached. 4/6 5. If the card you are installing is configured by the means of jumpers or switches, check that it is correctly configured before proceeding. 6.
OWNER’S HANDBOOK Reserving ISA legacy resources If the computer does not automatically detect the new expansion card the first time you turn it on, start the BIOS Setup utility, go to the Advanced menu and change the Reset Configuration Data item to “Yes”. If you have just installed an ISA card, you may also want to reserve or exclude the legacy resources (that is, the interrupts and UMB regions) used by the card.
OWNER’S HANDBOOK Telling Windows about the new hardware Windows 95 and Windows NT 4.x (or later) should automatically detect and configure cards that support “Plug and Play”. In other cases you may have to tell Windows that you have installed new hardware, as follows: 4/8 1. Click the Start button in the taskbar, then Settings, then Control Panel. 2. Double-click on Add New Hardware. 3. Follow the instructions in the Add New Hardware Wizard.
OWNER’S HANDBOOK 5 MOTHERBOARD FEATURES AND UPGRADES This chapter describes the features of the computer motherboard and gives step-by-step instructions for adding more system or video memory, upgrading the processor, and replacing the configuration battery. Details of all relevant motherboard connectors and jumper settings are included. The Welcome chapter tells you how to remove the system unit cover.
OWNER’S HANDBOOK 29 28 27 26 25 24 23 22 21 20 19 1 18 17 16 15 J80 2 3 14 13 4 5 12 J50 11 10 6 J81 J10 7 5/2 8 9 Motherboard Features & Upgrades 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Video memory upgrade socket Motherboard power connector PSU logic connector Riser board connector VFC/AMC video feature connector TV tuner/MPEG-2 card connector DIMM sockets Processor ZIF socket Front panel connectors CMOS battery Front panel USB internal connec
OWNER’S HANDBOOK Motherboard jumper settings There are only a few jumpers on the motherboard that you may need to alter. All others are set at the factory and should not be changed. On the motherboard, pin 1 of each jumper block is indicated by a small triangular marking. Do not change jumper settings unnecessarily Do not alter any jumpers or switch settings other than those identified in this chapter, unless told to by your Mitsubishi Electric PC supplier or an authorised maintainer.
OWNER’S HANDBOOK On-board video disabling (J50) If you install a video adapter expansion card, the computer should automatically detect this and disable the on-board video adapter. If for some reason this does not happen, and you experience problems with a newly-fitted card, you can manually disable the onboard video adapter by moving the jumper in block J50 to pins 2-3. Audio disabling (J80) The on-board audio codec can be disabled by moving the jumpers on jumper block J80 to pins 2-3.
OWNER’S HANDBOOK Motherboard IRQs, DMA channels and I/O port addresses Components Interrupts (IRQs) 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 System timer Keyboard controller PIC daisy chain Infra-red remote control BS Serial port 1 BS Audio JS Diskette controller BS Parallel port (usually sharable) BS Real time clock On-board video (sharable) JS USB (sharable) BS Mouse Co-processor Primary E-IDE BS Secondary E-IDE BS Refer to next page for an explanation of this table.
OWNER’S HANDBOOK Components DMA channels 0 Audio 1 2 3 4 5 JS Diskette controller BS Parallel port (in ECP mode) BS DMAC daisy chain Key Fixed assignment BS = Can be disabled by BIOS Setup Usual assignment JS = Can be disabled by changing a motherboard jumper setting Alternative assignment by BIOS Setup Alternative assignment by Plug-and-Play 5/6 Motherboard Features & Upgrades 6 7
OWNER’S HANDBOOK Base Input/Output (I/O) port addresses The following table lists addresses used by components on the motherboard. Any ports between 100h and 3FFh that are not listed may be used by an expansion card.
OWNER’S HANDBOOK Adding more memory You can give your PC more memory by adding or replacing memory modules called “DIMMs”. The motherboard’s two DIMM sockets accept DIMMs of up to 128 Mbytes in any combination (giving a maximum memory capacity of 256 Mbytes). Technical note The DIMMs you use must have the following specification: gold contacts, 3.3V, 64-bit, unbuffered, SDRAM-type with Serial Presence Detect (SPD) and a CAS latency of 2 at 66 MHz.
OWNER’S HANDBOOK Removing a DIMM If you need to start by removing a DIMM, follow the diagrams on the left, depending on what type of socket you have. If you have this type of socket, press the tabs on both of the socket’s end clips at the same time. This releases the DIMM and lifts it partly out of the socket. Hold the DIMM by its ends and avoid touching the metal contacts. Place the DIMM in suitable antistatic packaging.
OWNER’S HANDBOOK Inserting a DIMM When you take the DIMM out of its anti-static packaging, hold it by its ends and avoid touching the metal contacts. Follow the diagrams on the right to insert the DIMM, depending on what type of socket you have. In either case, there are asymmetrical indents along the connector edge that prevent the DIMM being fitted into the socket the wrong way round. If you have this type of socket, the DIMM is inserted vertically and held in place by the clips at each end.
OWNER’S HANDBOOK Adding more video memory Video memory is memory reserved for use by the onboard video controller. More video memory can provide more colours or higher resolutions to an extent determined by the capabilities of your monitor. 5. Insert the SODIMM into the socket as shown below. 6. Replace any expansion cards you removed earlier and refit the system unit cover.
OWNER’S HANDBOOK Upgrading the processor The ZIF (zero insertion force) “Socket 7” processor socket on the motherboard is designed to accept a variety of Pentium/MMX processors. You may wish to upgrade your processor by replacing it with one of higher performance. 1. Turn off the computer and unplug all power cords. 2. Take suitable anti-static precautions and remove the system unit cover.
OWNER’S HANDBOOK 5. Unplug the power cable of the processor’s fansink from the motherboard. Note where the cable plugs in because you will need to re-attach it later. 6. Press down on the fan-sink’s retention clip to release it (A) then unhook the clip from the other side of the ZIF socket (B). 7. Release the lever (C) from the side of the ZIF socket and raise it to the upright position, at right-angles to the motherboard.
OWNER’S HANDBOOK Warning When you remove the fan-sink there will be a residual deposit of thermal bonding compound on the bottom of the fan-sink and the top of the processor. This compound can cause skin irritation and stain clothing. Avoid prolonged or repeated contact with skin. Wash your hands thoroughly with soap and water after handling. Avoid contact with eyes and inhalation of fumes. Do not ingest. A B 10. Ensure that the securing lever on the ZIF socket is still in the upright position. 11.
OWNER’S HANDBOOK 15. Reconnect the fan-sink’s power cable to the motherboard. Caution If the fan-sink power cable is not reconnected properly, the processor may run slowly or not at all, and there is a risk that it may overheat and be permanently damaged. 16. Adjust the processor bus speed selection jumpers in block J10 as described at the start of this chapter. D When you have finished, replace any expansion cards you needed to remove, then refit the system unit cover. E 13.
OWNER’S HANDBOOK Replacing the configuration battery 3 The computer keeps a record of its current hardware configuration in a CMOS memory chip which is sustained by a small battery. This battery has a life of up to 5 years. If you find that you have to reconfigure the computer every time you turn it on, the battery is probably failing and needs to be replaced. To replace the battery 1. Turn off the computer and unplug all power cords. 2.
OWNER’S HANDBOOK 5. Check that the replacement battery looks the same as the battery you have removed. 6. Taking care not to touch the top or bottom surface of the battery, pick up the replacement with the positive (+) terminal upwards. Press the battery into the holder using a non-conductive implement. 7. Replace any expansion cards you removed earlier and refit the system unit cover. 8. Dispose of the discharged battery in accordance with the battery manufacturer’s instructions.
OWNER’S HANDBOOK 6 HARD DISK UPGRADES This chapter describes how to add a second hard disk to your computer. Warning Never carry out any work inside the computer with AC power applied. Always shut down the computer and unplug all power cords before removing the top cover. Important This system complies with the CE Marking Directive and its strict legal requirements. Use only parts tested and approved by Mitsubishi Electric PC Division.
OWNER’S HANDBOOK Configuring the drive Your computer can accommodate two E-IDE hard disk drives, known as the master and slave drives. The first drive, which contains the operating system, is always configured as the master. The second drive must be configured as the slave. Hard disk drives are normally configured as master or slave by using jumpers on the drive itself. Configuration details vary from drive to drive. Most drives are supplied with documentation describing how to configure the drive.
OWNER’S HANDBOOK Installing the drive B B A 1. Turn off the computer and unplug all power cords. 2. If there is a diskette in the diskette drive, remove it. 3. Take suitable anti-static precautions and remove the system unit cover. For more information see “Anti-static precautions” in the Safety & Regulatory Notices at the start of this manual. 4. Disconnect the power and signal (ribbon) cables from the rear of the diskette drive. Take careful note of how they are fitted. 5.
OWNER’S HANDBOOK 7. Loosen the four screws labelled (B) in the diagram. Slide the drive assembly towards the rear of the system and lift it out. 8. Fit the new (slave) hard drive into the drive assembly using the special screws provided (see below). Try not to touch any drive’s electronics. T COMPAC B A 9. Put the drive assembly back into the system unit and tighten the (B) screws to secure it to the chassis. 10. Re-attach the HDD signal cable to the master and slave drives.
OWNER’S HANDBOOK Partitioning and formatting the drive If the computer does not automatically detect the new drive the first time you turn it on, start the BIOS Setup utility, go to the Advanced menu and change the Reset Configuration Data item to “Yes”, then restart the computer. The new drive will initially be blank. Before you can use the drive, you must partition and format it.
OWNER’S HANDBOOK 7 BIOS SETUP & POST BIOS (pronounced “bye-oss”) stands for ‘basic input/output system’. The BIOS mediates between the computer’s hardware – the processor, memory, and so on – and its software – the operating system and your programs. The BIOS program is kept in permanent, read-only memory or ROM (although if necessary it can be upgraded by an authorised maintainer). BIOS Setup is a helpful utility that forms part of the BIOS program.
OWNER’S HANDBOOK BIOS Setup 7/2 Starting BIOS Setup If BIOS Setup starts on its own To start the BIOS Setup utility: BIOS Setup might start on its own for three reasons: 1. Turn on or restart your computer. ♦ 2. Wait until the Mitsubishi Electric logo appears on the screen. The power-on self-test (POST) detects a configuration error or fault. This may be signalled by one or more POST error messages.
OWNER’S HANDBOOK Press To Control keys F1 View a general help topic. Press ESC to close the help window. Exit the current menu. Select a different menu. Select fields on the current menu. Select the next value for the current field. Select the previous value for the current field. Execute a command or enter a submenu. Move the cursor to the top or bottom of the current menu. Move the cursor to the next or previous page of the current menu. Restore the default settings for all menus.
OWNER’S HANDBOOK Getting help in BIOS Setup Reserving ISA legacy resources You can at any time get general help about the control keys by pressing the F1 key. To reserve interrupts and upper memory block (UMB) regions for ISA expansion cards, go to the Advanced menu, select PCI Configuration, then select PCI/PNP ISA IRQ Resource Exclusion or PCI/PNP ISA UMB Region Exclusion as required. The help window on the right-hand side of each menu displays help text for the currently-selected field.
OWNER’S HANDBOOK Diskette drive A error Drive A: is present but fails the POST diskette tests. Check that the drive is defined correctly in BIOS Setup. If necessary, open the system unit and check that the drive’s signal (ribbon) cable is connected. System/Extended/Shadow RAM failed at offset: xxxx Failing bits: yyyy System, extended or shadow memory is not working, or not configured properly, at offset xxxx. The hexadecimal number yyyy is a map of the bits at the address which failed the memory test.
OWNER’S HANDBOOK Previous boot incomplete - default configuration used The previous POST did not complete successfully. POST loads default values and offers to start BIOS Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail too. System CMOS checksum bad - run Setup System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS.
OWNER’S HANDBOOK Code Beeps Test which failed Terminal POST errors and beep codes 16 1-2-2-3 BIOS ROM checksum 20 1-3-1-1 DRAM refresh. 22 1-3-1-3 8742 keyboard controller 2C xxxx 1-3-4-1 RAM failure on address line xxxx. There are several POST routines that shut down the computer if they fail. If possible, the BIOS displays a two-digit hexadecimal code and/or sounds a sequence of beeps to identify the point at which POST failed. The most usual errors are listed in the table on the left.
OWNER’S HANDBOOK 8 TROUBLESHOOTING This chapter offers advice if you suspect a fault with your computer. It is concerned mainly with problems caused by the computer itself; problems more often arise from other sources such as your operating system or application software.
OWNER’S HANDBOOK Problems when starting If you suspect a blown fuse Power-on self-test (POST) In the United Kingdom, and some other countries, AC plugs contain fuses. If the fuse in the system’s unit AC plug blows when you turn on the computer, this may be caused by an AC power surge, but is more often a symptom of problems with the computer or its peripherals.
OWNER’S HANDBOOK Diskette read failure The diskette is either not formatted or defective. Either remove it, or replace it with a system diskette, and press F1. No boot sector on fixed disk The hard disk has no active, bootable partition or is not formatted. If you are still using the original master hard disk drive supplied with your computer, this is a serious problem requiring the attention of a service engineer.
OWNER’S HANDBOOK Common problems If you encounter a problem with the computer the following sections suggest checks to make before you alert your supplier, authorised maintainer or support organisation. The checks listed cover the causes of common problems. Monitor Connections If you have fitted a new video controller expansion card and subsequently encounter problems try disabling the on-board video controller by removing a jumper from the motherboard.
OWNER’S HANDBOOK Keyboard Expansion cards If the keyboard response is poor, something may be trapped under the keys. Turn the keyboard upside down and shake it; do not probe between the keys as this may cause further damage.
OWNER’S HANDBOOK Diskette drive Overheating If you have problems accessing a diskette, check that it is inserted correctly, that it has been correctly formatted, that it is not write-protected, and that the diskette drive controller is enabled. Some application software also may not allow you to read or write to diskettes during certain other operations, or until you are about to exit the program. If the system processor starts to overheat, it will automatically slow down or stop altogether.
EQUIPMENT LOG Use this equipment log to record pertinent information about your PC. In particular, you must record the 12-digit fall-back password of the Electronic Fingerprinting security feature (see the Quick Start Guide for more information). Record the password in the space provided below, then store this page (or the whole manual) in a safe place. Fall-back password: Manufacturer’s data You should record the model codes and serial numbers of the system components.
Model Serial number Speakers Sub-woofer Expansion cards Manufacturer 1 2 3 4 5 Description Serial number
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