User guide

www.apricorn.com

Verication errors

When the option Verifying is activated, EZ Gig executes a verication run

after the copying process. A verication error is counted if the data of two

sectors on source and target do not correspond. Furthermore, read errors,

which occur during the verication run in one or both of the areas to be

compared, are also counted as verication errors. Therefore, the number

of verication errors gives you absolute information on how exactly source

and target correspond to each other after the copying process. In case of

an error-free copying process, EZ Gig should not report any verication

errors and signalize a 100% conformity of source and target.

Contacting Technical Support

Apricorn provides the following helpful resources for you:

1. SATA Wire 3.0 User’s Guide and Quick Start Guide

2. Apricorn’s Website (http://www.apricorn.com)

This gives you the ability to check for up-to-date information.

3. E-mail us at support@apricorn.com.

4. Or call the Technical Support Department at 1-800-458-5448.

Apricorn’s Technical Support Specialists are available from 8:00 a.m.



RMA Policy



by Apricorn. If you need to return or replace your upgrade kit, Apricorn

requires that you perform the following steps:

 

2. Simply call Apricorn’s technical support department with your upgrade kit

part number and a description of the problem(s) you are experiencing.

 



 

available on-line at http://www.apricorn.com/support/rma.php.

 



package:

Apricorn

RMA#: __________

12191 Kirkham Road

Poway, CA 92064

The purchaser shall be responsible for any loss or damage to the returned

product until it is received by Apricorn. Purchaser should consider obtaining

insurance with respect to shipping the product.