User`s guide
50 Solving Problems
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support 
services and automated telephone services listed in the following table.
To speak to a technical support representative, dial:
■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday
■
Canada: 
(905) 709-3839
, 6
AM
 to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply. Before you call, please have the following 
information ready:
■ Product name (Epson Stylus CX7800)
■ Product serial number (located on the back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem 
You can purchase genuine Epson ink and paper from an authorized Epson reseller. 
To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To 
purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please 
call (800) 463-7766 for reseller referral.
Other Software Technical Support: 
Service Access
World Wide 
Web
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers and 
other files, look at product documentation, access troubleshooting 
information, and receive technical advice through e-mail. 
Automated 
Telephone 
Services
A variety of automated help services are available 24 hours a day, seven 
days a week. To use these services, you must have a touch tone 
telephone and call (800) 922-8911. Your Epson SoundAdvice
SM
 Express 
Code is 82715. Use this code to quickly select the Epson Stylus CX7800 in 
SoundAdvice.
Software Telephone/Fax Online and E-mail
ArcSoft 
PhotoImpression
(510) 440-9901 
8:30 
AM—5:30 PM, Pacific 
Time, Monday—Friday
Fax: (510) 440-1270
www.arcsoft.com
support@arcsoft.com










