User`s guide
Solving Problems 47
The index sheet is 
marked incorrectly.
Remove the index sheet, mark it 
correctly, and try again; see page 22.
The index sheet does 
not match the photos on 
the memory card.
Remove the memory card and insert the 
card used to print the index sheet—or 
place the correct index sheet on the 
document table. Then press x Start to 
continue or y Stop/Clear Settings to 
cancel.
An error occurred during 
photo pre-scanning.
Check that the photo is placed correctly 
on the document table and try again; see 
page 8.
An error occurred during 
film pre-scanning.
Check that the film is placed correctly in 
the film holder and on the document 
table, and try again; see page 12.
Not enough ink to 
perform head cleaning.
Install new ink cartridges; see page 41.
There is a problem with 
the Epson Stylus 
CX7800.
Turn the Epson Stylus CX7800 off and 
then back on. If the error does not clear, 
contact Epson; see page 50.
A part on the Epson 
Stylus CX7800 needs to 
be replaced.
Contact Epson; see page 50.
The waste ink pad is 
nearly full.
Contact Epson; see page 50.
The memory card does 
not contain any valid 
photos.
Remove the memory card and and check 
the compatibility requirements on 
page 19. 
Memory card error. Remove the memory card and check the 
compatibility requirements on page 19.
The connected camera 
is not recognized.
Check the connection and try again; see 
page 26.
The paper thickness 
lever is set to the wrong 
position.
Set the paper thickness lever to the 
correct position and try again; see 
page 7.
No memory card is 
inserted.
Insert a valid memory card and try again; 
see page 19.
Message Cause Solution










