User`s guide

46 Solving Problems
Solving Problems
You can diagnose and solve most problems by checking the messages on the LCD
screen and trying the recommended solutions.
You can also check “Problems and Solutions” on page 48 for basic troubleshooting
suggestions, or double-click the User’s Guide icon on your computer desktop for
more detailed help.
See these sections:
■ “LCD Screen Messages” (below)
■ “Problems and Solutions” on page 48
■ “Where To Get Help” on page 50
LCD Screen Messages
Message Cause Solution
Empty ink cartridge. Change the empty ink cartridges; see
page 41.
The ink cartridge is not
installed or not installed
correctly.
Install the ink cartridge correctly; see
page 41.
No paper is loaded in the
sheet feeder.
Load paper in the sheet feeder.
Then press x Start to continue or
y Stop/Clear Settings to cancel.
Paper is jammed. See page 48 for instructions on clearing
the paper jam.
The index sheet was not
recognized because it is
not positioned correctly.
Position the index sheet correctly on the
document table, aligning the top of it
with the left edge of the glass. Then
press x Start to continue or y Stop/
Clear Settings to cancel.