Service manual
06/2010 
Section 3. Trouble-Shooting the RV500 
3.1 Water Leak 
  Identify the location. If a compression fitting or standard NPT fitting is the source, be sure 
the fitting is fully tightened. CAUTION: 1) Use two wrenches so that no force is 
transferred to other parts, and 2) over-tightening fitting can damage the unit. 
  If tightening the compression fitting does not stop the leak, replace the flowmeter and tube 
assembly. 
  If tightening the compression fitting does not stop the leak, replace the flowmeter and tube 
assembly. 
  If there is still a leak from a NPT fitting then remove the fitting and try re-taping using 
plumber’s Teflon tape. Otherwise, replace the component. To replace the leaking part, refer 
to appropriate location in service manual for change procedure, if necessary. 
3.2 Gas Leak 
Use leak tester to identify the specific location. Correct leak by either: 
  Tightening the fitting 
  Opening the fitting and re-applying thread sealer. The thread sealant must be an AGA-approved 
product for use with propane gas (LPG). 
  Replacing the leaking parts. 
CAUTION: When checking for gas leaks DO NOT use flame. 
3.3  No Green LED flash or Green LED stays on, but does not 
flash 
1.  Be sure power is ON and panel breaker is not tripped. With power OFF detach the ¼ inch spade 
leads of the power supply (see figure 2). Attach a multi meter and turn power ON. If there is no 
power then trouble-shoot the coaches electrical system. 
2. Be sure all electrical connectors are secure. Check polarity of the 12 vdc supply to the 
 RV500. The positive (+) lead must be connected to the red (+) lead on the rear of the 
 RV500. The negative (-) lead must be connected to the black (-) lead. 
 CAUTION: Supplying the RV500 with reverse polarity will damage the circuit boards. 
3.  Do you have a converter? If so, the 12 vdc supply to the RV500 must be from the filtered 
connection on the converter or connected directly to the battery. Refer to your converter 
manual to verify hookup. Also, check the AC content on the 12 vdc supply to the RV500.  
Normally, it should be less than 0.3 vac. 
4.  Open the electrical drawer and check for indications of water or moisture. If you find 
moisture turn power OFF and let the drawer dry (a hair dryer may be used if you only use 
warm air). 
5.  Check the power at the circuit board by placing the multimeter probes on the backside of the 
2-pin connector (see figure -4). Voltage should be 10.8 – 14.4 vdc. If voltage is lower than 
the minimum the ignition board may not function. If voltage is above the maximum it is 
possible to damage either circuit board. If there is no voltage at the board then the fuse in 
the power supply cable is blown.  Change the power supply cable 1331. 










