Owner's Guide

43
TROUBLESHOOTING
Concern Potential Cause Common Solution
Opening/Closing Of Doors/Drawers
Door(s) will
not close.
Door was closed too
hard, causing other door
to open slightly.
Refrigerator is not level.
It rocks on the floor
when moved slightly.
Refrigerator is touching
a wall or cabinet.
Food/packaging is
obstructing the door
from closing.
Flipper mullion on left
fresh food door is not in
the correct position.
Close both doors gently.
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
Make sure there is no food/
packaging blocking the doorway.
Ensure the flipper mullion is in the
correct position to allow the door to
close. (See Flipper Mullion section.)
Drawers are
dicult to
move.
Food is touching shelf
on top of drawer.
Track that drawers slide
on is dirty.
Remove top layer of items in drawer.
Ensure drawer is properly installed
on track.
Clean drawer, rollers, and track. See
Care & Cleaning.
Running of Refrigerator
Compressor
does not
run.
Refrigerator is in defrost
cycle.
Plug at electrical outlet
is disconnected.
House fuse blown or
tripped circuit breaker.
Power outage.
This is normal for a fully automatic
defrost refrigerator. The defrost
cycle occurs periodically, lasting
about 30 minutes.
Ensure plug is tightly pushed into
outlet.
Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit
breaker.
Check house lights. Call local
electric company.
Refrigerator
seems to
run too
much or too
long.
The variable speed
compressor is designed
to run 100% of the
time except during the
defrost cycle. At times
it will run faster, such as
after a defrost cycle.
It is normal for the compressor to
run continuously except during
defrost mode.