User Guide

Xserve (Early 2009) Symptom Charts — Mass Storage 57
2010-06-28
Deep Dive
Check Result Action Code
1. Verify that the bezel over the
slot is not bent. If it is, gently
bend it back into position.
Yes Issue resolved.
No Go to step 2.
2. Verify the disc is not the wrong
size. Refer to article 58641
“Macintosh: Using Nonstandard
Discs in disc-ROM or DVD-ROM
Drives.”
Yes Remove irregular shaped
media and retest.
No Go to step 3.
3. Reseat the optical drive cable
at both connectors.
Yes Issue resolved.
No Go to step 4.
4. Replace the optical drive cable. Yes Issue resolved. X03
No Go to step 5.
5. Replace the optical drive.
Insert known good media and
attempt to eject. Does the
media eject without issue?
Yes Issue resolved with
replacement drive.
J02
No Repeat process with another
known good drive and known
good media.