Instruction Manual

Solving typical problems
This section contains descriptions of problems your server may experience.
Some problems may be caused by your CD-ROM drive, so if you don’t find
your problem here, be sure to check the section “Solving CD-ROM
Problems” later in this chapter.
IMPORTANT Be sure to review the information in the Workgroup Server
Read Me file located on your server’s hard disk and on the Workgroup
Server Software CD-ROM disc. This file contains late-breaking information
and tips.
The following table lists problems and the page number for each problem.
Problem Page
Your server’s performance decreases 91
You cannot turn on the server 91
The server is turned on but the screen is dark 92
A disk icon with a blinking question mark appears 92
A disk icon with an X appears 93
A “sad” Macintosh icon appears 93
You hear a prolonged beep as the server starts up 93
Your server won’t start up after you install CD-ROM drive software 94
Your server won’t restart, and a CD-ROM disc is in the CD-ROM drive 94
Your server changes to LocalTalk at startup 94
Your server starts up from the wrong hard disk 94
Your server’s clock keeps time inaccurately 95
Icons do not appear correctly on your screen 95
Your server can’t read a floppy disk 96
You can’t eject a floppy disk 96
You can’t start an application program 97
A dialog box with a “bomb” appears 98
The pointer doesn’t move when you move the mouse 98
Typing on the keyboard produces nothing on the screen 99
An application program can’t be found 100
You experience problems using a document from a DOS computer 101
90