Specifications

Troubleshooting Symptom Charts/Paper - 17
the media. Replace and retest. Note : If margin on left side of
paper gets smaller, cause is likely the chassis or other
mechanical part.
4 Replace the mechanical assembly.
Paper jams 1 Remove media from paper path.
2 Verify media meets printer’s paper specifications. Note : If
sticky labels are stuck in the mechanism, the mechanism
will have to be replaced.
3 Verify the carriage assembly slides to the clutch actuator and
the clutch actuator engages the clutch (left side of carriage).
If faulty, replace the mechanical assembly.
4 Check paper feed motor connection. If connected, replace
paper feed motor.
5 Remove paper tray. Replace if necessary.
6 Replace mechanical assembly.