Specifications

Basics Canada Repair Strategy - 18
Canada Repair Strategy
The service strategy for the Studio Display DVI is whole-
unit replacement in Canada. To prevent “no fault found”
returns on the unit, please use the following procedure when
you require a service repair:
1 Troubleshoot the unit to ensure the problem isn't with
the software or with the computer.
2 After confirming the issue is with the display, call
Technical Service Provider Support (TSPS) at 800-
217-9517 (have your 10-digit service account
number, beginning with 61, ready). Be prepared to
explain the issue, your troubleshooting steps, and the
display's serial number to the TSPS phone agent.
3 After verifying the troubleshooting you've performed,
the TSPS phone agent will authorize the repair by giving