Installation manual

Chapter 7 Interacting with Users 103
Interacting with Your Apple Remote Desktop Administrator
Users of Apple Remote Desktop client computers can initiate contact with a Remote
Desktop administrator. Clients can ask for attention from the administrator, or cancel
that attention request.
Requesting Administrator Attention
At times, Apple Remote Desktop client computer users need to get the attention of
the Apple Remote Desktop administrator. If an Apple Remote Desktop administrator
is currently monitoring the client computer, the client user can send an attention
request.
To request administrator attention:
1 Click the Apple Remote Desktop status icon and choose Message to Administrator.
The attention request window appears.
2 If the network has more than one Apple Remote Desktop administrator available,
choose an administrator from the “Send message to” pop-up menu.
3 Enter the message.
4 Click Send.
The attention request icon appears on the administrator’s screen.
Canceling an Attention Request
If a user no longer needs the Apple Remote Desktop administrator’s attention, he or
she can cancel the attention request after it has been sent.
To cancel an attention request:
Click the Apple Remote Desktop status icon in the menu bar and choose Cancel m
Message.