User guide
Table Of Contents
- Contents
- Preface 5 About This Book
- Chapter 1 9 Using Apple Remote Desktop
- Chapter 2 25 Setting Up
- 25 System Requirements for Apple Remote Desktop
- 26 Setting Up an Apple Remote Desktop Administrator Computer
- 28 Setting Up Client Computers With MacOSX 10.2 Installed
- 32 Setting Up Client Computers With MacOSX 10.3 Installed
- 36 Creating a Custom Client Installer
- 38 Understanding Access Types
- 44 Considerations for Managed Clients
- 44 Configuring the Administrator Software
- 48 Setting Up the Network
- 49 Getting the Best Performance
- 50 Maintaining Security
- Chapter 3 53 Administering Computers
- Chapter 4 93 Interacting With Users
- Appendix A 105 Reference
- About This Book
- Using Apple Remote Desktop
- Setting Up
- System Requirements for Apple Remote Desktop
- Setting Up an Apple Remote Desktop Administrator Computer
- Setting Up Client Computers With MacOSX 10.2 Installed
- Setting Up Client Computers With MacOSX 10.3 Installed
- Creating a Custom Client Installer
- Understanding Access Types
- Considerations for Managed Clients
- Configuring the Administrator Software
- Setting Up the Network
- Getting the Best Performance
- Maintaining Security
- Administering Computers
- Interacting With Users
- Reference
Chapter 4 Interacting With Users 95
Controlling ARD Clients
Apple Remote Desktop (ARD) client computers can be controlled by any administrator
computer that has the “Control” permission set. See “ARD Administrator Access” on
page 38 for more information about ARD permissions.
While controlling an ARD client computer, some keyboard shortcut commands are not
sent to the remote computer, but affect the administrator computer. These include:
• Change Active Application (Cmd-Shift-Tab)
• Show or Hide Dock (Cmd-Option-D)
• Log Out User (Cmd-Shift-Q)
• Take Screen Shot (Cmd-Shift-3, -4)
• Force Quit (Cmd-Opt-Esc)
Also, special keys including the sound volume, screen brightness, and Media Eject keys
do not affect the client computer.
These instructions assume the observed computer has ARD installed and configured
properly (see “Installing the Client Software on Mac OS X 10.2 for the First Time” on
page 28) and the computer has been added to an ARD computer list (see “About ARD
Computer Lists” on page 57).
To control an ARD client:
1 Select a computer list.
2 Select one or more computers in the Remote Desktop window.
3 Choose Interact > Control.
If the controlled computer’s screen is larger than your control window, the screen will
scroll as the pointer approaches the edge of the window.
4 To toggle between viewing full size and fitting to the window, click the Fit to Window
button.
5 Use your mouse and keyboard to perform actions on the controlled computer.
If your ARD preferences are set to share keyboard and mouse control, the remote
computer’s keyboard and mouse are active and affect the computer just as the
administrator computer’s keyboard and mouse do.
If your preferences aren’t set to share control, the remote computer’s keyboard and
mouse do not function while the administrator computer is in control.
Note: If you are observing a client, you can click the Share Control button to switch to
controlling that client.