User guide
Table Of Contents
- Contents
- Preface 5 About This Book
- Chapter 1 9 Using Apple Remote Desktop
- Chapter 2 25 Setting Up
- 25 System Requirements for Apple Remote Desktop
- 26 Setting Up an Apple Remote Desktop Administrator Computer
- 28 Setting Up Client Computers With MacOSX 10.2 Installed
- 32 Setting Up Client Computers With MacOSX 10.3 Installed
- 36 Creating a Custom Client Installer
- 38 Understanding Access Types
- 44 Considerations for Managed Clients
- 44 Configuring the Administrator Software
- 48 Setting Up the Network
- 49 Getting the Best Performance
- 50 Maintaining Security
- Chapter 3 53 Administering Computers
- Chapter 4 93 Interacting With Users
- Appendix A 105 Reference
- About This Book
- Using Apple Remote Desktop
- Setting Up
- System Requirements for Apple Remote Desktop
- Setting Up an Apple Remote Desktop Administrator Computer
- Setting Up Client Computers With MacOSX 10.2 Installed
- Setting Up Client Computers With MacOSX 10.3 Installed
- Creating a Custom Client Installer
- Understanding Access Types
- Considerations for Managed Clients
- Configuring the Administrator Software
- Setting Up the Network
- Getting the Best Performance
- Maintaining Security
- Administering Computers
- Interacting With Users
- Reference
1
9
1
Using Apple Remote Desktop
Apple Remote Desktop helps you keep Macintosh
computers and the software running on them up to date
and trouble free. And it lets you interact directly with
Macintosh users to provide instructional and
troubleshooting support.
This chapter describes the main aspects of ARD’s administration and user interaction
capabilities and tells you where to find complete instructions for using them.
Administering Computers
ARD lets you perform a wide range of client hardware and software administration
activities remotely, from an administrator computer (the computer on which
administrator software resides):
•
Keep users’ software up to date by using ARD to
deploy
software and related files to
client computers.
•
Create reports that
inventory
the characteristics of client computer software and
hardware.
•
Use ARD’s remote administration capabilities to perform
housekeeping
tasks for client
computers.