User guide

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Contents
Preface 5 About This Book
5 What Is Apple Remote Desktop?
5 Using This Guide
7 Where to Find More Information About Apple Remote Desktop
Chapter 1 9 Using Apple Remote Desktop
9 Administering Computers
18 Supporting Users
23 Finding More Information
Chapter 2 25 Setting Up
25 System Requirements for Apple Remote Desktop
26 Setting Up an Apple Remote Desktop Administrator Computer
28 Setting Up Client Computers With Mac OS X 10.2 Installed
32 Setting Up Client Computers With Mac OS X 10.3 Installed
36 Creating a Custom Client Installer
38 Understanding Access Types
44 Considerations for Managed Clients
44 Configuring the Administrator Software
48 Setting Up the Network
49 Getting the Best Performance
50 Maintaining Security
Chapter 3 53 Administering Computers
54 Finding and Adding Clients to ARD Computer Lists
57 Making and Managing Lists
58 Installing Software Using ARD
62 Upgrading Software
63 Copying Files
66 Creating Reports
77 Maintaining Systems
79 Managing Computers
84 Automating Functions