User guide
Table Of Contents
- Contents
- Preface 5 About This Book
- Chapter 1 9 Using Apple Remote Desktop
- Chapter 2 25 Setting Up
- 25 System Requirements for Apple Remote Desktop
- 26 Setting Up an Apple Remote Desktop Administrator Computer
- 28 Setting Up Client Computers With MacOSX 10.2 Installed
- 32 Setting Up Client Computers With MacOSX 10.3 Installed
- 36 Creating a Custom Client Installer
- 38 Understanding Access Types
- 44 Considerations for Managed Clients
- 44 Configuring the Administrator Software
- 48 Setting Up the Network
- 49 Getting the Best Performance
- 50 Maintaining Security
- Chapter 3 53 Administering Computers
- Chapter 4 93 Interacting With Users
- Appendix A 105 Reference
- About This Book
- Using Apple Remote Desktop
- Setting Up
- System Requirements for Apple Remote Desktop
- Setting Up an Apple Remote Desktop Administrator Computer
- Setting Up Client Computers With MacOSX 10.2 Installed
- Setting Up Client Computers With MacOSX 10.3 Installed
- Creating a Custom Client Installer
- Understanding Access Types
- Considerations for Managed Clients
- Configuring the Administrator Software
- Setting Up the Network
- Getting the Best Performance
- Maintaining Security
- Administering Computers
- Interacting With Users
- Reference
16 Chapter 1
Using Apple Remote Desktop
Use this report to help identify reasons for network communication problems that
could affect ARD. For example, if you’re unable to copy items to particular client
computers from the administrator computer, you may find you have a bad connection
to the computers. Using this information can help you isolate the problem to a
particular cable or hub.
Generating Your Own Reports
Because the ARD database is in standard SQL format, you can also use your favorite
SQL scripts to query, sort, and analyze the collected data. In addition, you can export
data from the database into a file so you can import it for viewing in a different
program, such as a spreadsheet application.