Administrator’s Guide
Table Of Contents
- Administrator’s Guide
- Contents
- QuickTime Streaming
- Getting Started
- Managing Your Streaming Server
- User Interface
- Working With Streaming Server Admin
- Viewing Streaming Status
- Starting or Stopping Streaming Service
- Working With Connected Users
- Changing Server Settings
- Controlling QuickTime Broadcaster Remotely
- Working With General Settings
- Working With Port Settings
- Working With Log Settings
- Viewing Error Logs and Access History
- Media
- About Instant-On Streaming
- Preparing Prerecorded Media
- Preparing Audio
- Streaming Media Files With Multiple Sources
- Streaming File Formats Like .avi, .text, and .wav
- Exporting a QuickTime Movie as a Hinted Movie
- Improving the Performance of Hinted Movies
- Session Description Protocol (SDP) Files
- Streaming Live Media
- Viewing Streamed Media From a Client Computer
- Setting Up a Web Page With Streamed Media
- Creating Links to MP3 Playlists
- Bandwidth Considerations
- Playlists
- Relays
- Security
- Resetting the Streaming Server Admin User Name and Password
- Controlling Access to Streamed Media
- Creating an Access File
- What Clients Need to Access Protected Media
- Adding User Accounts and Passwords
- Adding or Deleting Groups
- Making Changes to the User or Group File
- Installing SSL
- Using Automatic Unicast (Announce) With QTSS or DSS on a Separate Computer
- Executing a Command With sudo
- Streaming on Port 80
- Firewalls and Networks With Address Translation
- Problems
- Streaming Server Admin Is Not Responding
- The Server Doesn’t Start Up or Quits Unexpectedly
- The Streaming Server Computer Crashes or Is Restarted
- Media Files Do Not Stream Properly
- Streaming Performance Seems Slow
- Users Can’t Connect to Your Broadcast
- Users See Error Messages While Streaming Media
- Users Can’t See Live Streamed Media
- You’re Having Problems With Playlists
- Advanced
- How do I bind the Streaming Server Admin computer to a single IP address if my machine is multiho...
- How do I bind QTSS or DSS to a single IP address if my machine is multihomed?
- How do I kill and restart the QuickTime Streaming Server processes in Mac OS X Server?
- How do I kill and restart Streaming Server Admin processes in Mac OS X Server?
- How do I get QTSS to re-read its preferences without killing or restarting the server?
- How do I configure QTSS to host streams from multiple user media directories?
- User Interface
- Setup Example
- Glossary
- Index
Managing Your Streaming Server 47
m Check the playlist. If you created a looping playlist containing hinted MPEG-1 QuickTime
files, QuickTime clients will likely have problems viewing the stream.
Streaming Performance Seems Slow
m If you are streaming QuickTime movies, make the movies self-contained using QuickTime
Player Pro or other authoring application, and make sure hinting is optimized for
streaming services.
m Reduce the maximum number of connections or the maximum throughput.
m Turn off other services.
m If users can’t see the live streamed media, make sure you are capturing a signal from the
audio or video equipment into the computer you’re using for capture and encoding.
m Make sure the SDP file is located in the media directory on your streaming server.
Users Can’t Connect to Your Broadcast
m Make sure the client computer has QuickTime 4 or later installed. If users are connecting
using a web browser, be sure the QuickTime 4 Plugin is installed correctly.
m Make sure users have the correct URL.
m If users are trying to connect to a broadcasted playlist, make sure the broadcast
description file contains the correct IP address, destination base port, and path name for
the Session Description Protocol (SDP) file.
m If users are attempting to connect to your broadcast over HTTP, make sure you disable
any web server that may be conflicting with your streaming server. Also, make sure
streaming on port 80 is enabled in the General Settings pane of Streaming Server Admin.
Users See Error Messages While Streaming Media
Here’s what the messages mean:
Error code 401: The user has tried to get access to a protected file. Users may need to
upgrade to QuickTime 5 or later.
Error code 404: The server cannot locate the URL the user entered. Make sure users enter
the correct URL for the broadcast. Tell users not to attempt to view media in a web browser
by typing an RTSP URL directly into the web browser’s location address. RTSP URLs are used
only with the Open URL command of QuickTime Player.
LL0329.book Page 47 Wednesday, November 20, 2002 2:09 PM