Administrator’s Guide
Table Of Contents
- Administrator’s Guide
- Contents
- QuickTime Streaming
- Getting Started
- Managing Your Streaming Server
- User Interface
- Working With Streaming Server Admin
- Viewing Streaming Status
- Starting or Stopping Streaming Service
- Working With Connected Users
- Changing Server Settings
- Controlling QuickTime Broadcaster Remotely
- Working With General Settings
- Working With Port Settings
- Working With Log Settings
- Viewing Error Logs and Access History
- Media
- About Instant-On Streaming
- Preparing Prerecorded Media
- Preparing Audio
- Streaming Media Files With Multiple Sources
- Streaming File Formats Like .avi, .text, and .wav
- Exporting a QuickTime Movie as a Hinted Movie
- Improving the Performance of Hinted Movies
- Session Description Protocol (SDP) Files
- Streaming Live Media
- Viewing Streamed Media From a Client Computer
- Setting Up a Web Page With Streamed Media
- Creating Links to MP3 Playlists
- Bandwidth Considerations
- Playlists
- Relays
- Security
- Resetting the Streaming Server Admin User Name and Password
- Controlling Access to Streamed Media
- Creating an Access File
- What Clients Need to Access Protected Media
- Adding User Accounts and Passwords
- Adding or Deleting Groups
- Making Changes to the User or Group File
- Installing SSL
- Using Automatic Unicast (Announce) With QTSS or DSS on a Separate Computer
- Executing a Command With sudo
- Streaming on Port 80
- Firewalls and Networks With Address Translation
- Problems
- Streaming Server Admin Is Not Responding
- The Server Doesn’t Start Up or Quits Unexpectedly
- The Streaming Server Computer Crashes or Is Restarted
- Media Files Do Not Stream Properly
- Streaming Performance Seems Slow
- Users Can’t Connect to Your Broadcast
- Users See Error Messages While Streaming Media
- Users Can’t See Live Streamed Media
- You’re Having Problems With Playlists
- Advanced
- How do I bind the Streaming Server Admin computer to a single IP address if my machine is multiho...
- How do I bind QTSS or DSS to a single IP address if my machine is multihomed?
- How do I kill and restart the QuickTime Streaming Server processes in Mac OS X Server?
- How do I kill and restart Streaming Server Admin processes in Mac OS X Server?
- How do I get QTSS to re-read its preferences without killing or restarting the server?
- How do I configure QTSS to host streams from multiple user media directories?
- User Interface
- Setup Example
- Glossary
- Index
46 Chapter 2
Streaming Server Admin Is Not Responding
m Verify that the streamingadminserver.pl script is running. If not, log in as root (or
administrator in Windows), open a terminal window, and start the Streaming Server
Admin process by typing
/usr/sbin/streamingadminserver.pl
m Alternatively, use sudo to execute the command as root. See “Executing a Command With
sudo” on page 44.
The Server Doesn’t Start Up or Quits Unexpectedly
m Check the error log.
m Make sure the QuickTimeStreamingServer file (for QTSS) or the DarwinStreamingServer
file (for DSS) is in the /usr/sbin/ directory.
The Streaming Server Computer Crashes or Is Restarted
m With QuickTime Streaming Server (QTSS) 4.1 or later, when the computer restarts,
playlists start up automatically. With QTSS 4.0, once the computer starts up, you may
need to restart playlists, even if Streaming Server Admin indicates they are playing.
m Make sure the streaming server is running before you restart the playlists.
m If you were using the streaming server to relay broadcasts using the Default Relay feature,
you need to restart the broadcasts on the other streaming servers that were relaying to
this server using the RTSP Announce protocol. Likewise, any TCP or RTSP Announce
relays must be restarted on the server after it has restarted.
Media Files Do Not Stream Properly
m Try streaming a sample movie to see if the server can stream it. A sample movie is
included with the server.
If the server streams the sample movie, the problem may be with the way your movie file
is prepared. Recreate the movie.
If the sample movie doesn’t stream, the problem may be with the server computer or
the network.
m Check streaming server activity and, if necessary, reduce the maximum number of
connections or throughput.
m If the problem occurs on a client computer, make sure the user has the appropriate
Streaming Proxy and Streaming Transport settings. The administrator for the client
computer’s network should be able to provide the correct settings.
m Make sure the client software supports the file format being broadcast.
m Check the structure of the URL.
LL0329.book Page 46 Wednesday, November 20, 2002 2:09 PM