Administrator’s Guide
Table Of Contents
- Administrator’s Guide
- Contents
- QuickTime Streaming
- Getting Started
- Managing Your Streaming Server
- User Interface
- Working With Streaming Server Admin
- Viewing Streaming Status
- Starting or Stopping Streaming Service
- Working With Connected Users
- Changing Server Settings
- Controlling QuickTime Broadcaster Remotely
- Working With General Settings
- Working With Port Settings
- Working With Log Settings
- Viewing Error Logs and Access History
- Media
- About Instant-On Streaming
- Preparing Prerecorded Media
- Preparing Audio
- Streaming Media Files With Multiple Sources
- Streaming File Formats Like .avi, .text, and .wav
- Exporting a QuickTime Movie as a Hinted Movie
- Improving the Performance of Hinted Movies
- Session Description Protocol (SDP) Files
- Streaming Live Media
- Viewing Streamed Media From a Client Computer
- Setting Up a Web Page With Streamed Media
- Creating Links to MP3 Playlists
- Bandwidth Considerations
- Playlists
- Relays
- Security
- Resetting the Streaming Server Admin User Name and Password
- Controlling Access to Streamed Media
- Creating an Access File
- What Clients Need to Access Protected Media
- Adding User Accounts and Passwords
- Adding or Deleting Groups
- Making Changes to the User or Group File
- Installing SSL
- Using Automatic Unicast (Announce) With QTSS or DSS on a Separate Computer
- Executing a Command With sudo
- Streaming on Port 80
- Firewalls and Networks With Address Translation
- Problems
- Streaming Server Admin Is Not Responding
- The Server Doesn’t Start Up or Quits Unexpectedly
- The Streaming Server Computer Crashes or Is Restarted
- Media Files Do Not Stream Properly
- Streaming Performance Seems Slow
- Users Can’t Connect to Your Broadcast
- Users See Error Messages While Streaming Media
- Users Can’t See Live Streamed Media
- You’re Having Problems With Playlists
- Advanced
- How do I bind the Streaming Server Admin computer to a single IP address if my machine is multiho...
- How do I bind QTSS or DSS to a single IP address if my machine is multihomed?
- How do I kill and restart the QuickTime Streaming Server processes in Mac OS X Server?
- How do I kill and restart Streaming Server Admin processes in Mac OS X Server?
- How do I get QTSS to re-read its preferences without killing or restarting the server?
- How do I configure QTSS to host streams from multiple user media directories?
- User Interface
- Setup Example
- Glossary
- Index
26 Chapter 2
“Error Log” shows error and informational messages. Use this log to troubleshoot problems
with the server.
“Access Log” shows the number of times each media file has been accessed, when it was
accessed, and who has accessed it since the log was reset. Access errors are also reported in
the log. Currently, MP3 client connections are not displayed. A raw MP3 access log can be
viewed by looking in /Library/QuickTimeStreaming/Logs/mp3_access.log (for Mac OS X),
c:\Program Files\Darwin Streaming Server\Logs\ (for Windows), or /var/streaming/Logs/
mp3_access.log (for other supported platforms).
You can specify that each log be reset after a certain number of days or after it reaches a
certain size (in KB).
Viewing Error Logs and Access History
If logging is turned on in the Logging Settings pane of Streaming Server Admin, information
about access and errors is saved to log files.
m Click Error Log or Access History to choose which log you want to view.
The information stored in the access log can be analyzed using software from other vendors.
The access history log is updated only as client connections are disconnected. Any currently
connected clients at the time of a power failure or server crash are never logged, and won’t
appear in the access log when the server is restarted.
These logs and some additional logs you might find useful are, with the exception noted
below, stored in the following locations:
Mac OS X:
/Library/QuickTimeStreaming/Logs/
Windows: c:\Program Files\Darwin StreamingServer\Logs\
Other supported platforms: /var/streaming/Logs/
The default file names are as follows:
Error Log:
Error.log
QuickTime movie and broadcast requests log: StreamingServer.log
Streaming MP3 requests log: mp3_access.log
Streaming admin server requests log: streamingadminserver.log
Playlists log (one per play list): playlistname.err
where playlistname is the name of the playlist.
The playlists log is stored in the following locations (where
playlistname is the name of
the play list):
Mac OS X:
/Library/QuickTimeStreaming/Playlists/playlistname/
Windows: c:\Program Files\Darwin Streaming Server\Logs\
LL0329.book Page 26 Wednesday, November 20, 2002 2:09 PM