Chapter 1 Getting Started Chapter 2 Getting Help Chapter 3 Using Expansion Bay Modules and PC Cards Chapter 4 Connecting Additional Equipment Chapter 5 Installing and Using Application Programs Chapter 6 Power Management I part
Follow the instructions in this chapter to set up your computer and learn the basics. 1 Getting Started The information and illustrations in this chapter provide an overview of your Macintosh PowerBook system and get you started using the computer. To begin, take a few moments to review some important details about the computer’s hardware, software, and learning materials. Becoming familiar with your Macintosh PowerBook Your PowerBook is designed to keep you working productively in any location.
® ¤ Brightness control Sleep indicator - Volume control Microphone P Power key Stereo speakers Floppy disk drive module Trackpad Expansion bay drive in-use light Security slot Battery Trackpad button √ Sound input port Dual speakers - Sound output port Infrared window Two PC Card (PCMCIA card) slots Connector for Ethernet/modem or Ethernet card (optional) PC Card eject buttons I Reset button V Apple Desktop Bus (ADB) port Expansion card label Elevation foot release button ´ Printer/External
Software for mobility and efficiency Your PowerBook comes with a variety of applications, utility programs, and control panels that provide broad functionality and flexibility.
Control Strip for quick changes The Control Strip appears on the desktop when you start up your PowerBook. It lets you change settings quickly—by pressing an icon and then choosing the option you want from a pop-up menu.
The Guide menu contains online instructions for using Macintosh system software when the Finder is the active program. In addition to Mac OS Guide and the tutorial, the Guide menu contains an explanation for using the Guide online instructions (About Apple Guide) and a summary of shortcuts. The Guide menu usually provides online help for other applications when they are active. You also use the Guide menu to turn balloons on or off.
Where to find answers The summary that follows indicates the type of information you can expect to get from each information source. On the computer’s hard disk In the Guide menu The Guide menu (marked with the h icon) is your main source of information about the Macintosh. You can learn basic skills in the tutorial and get interactive, step-by-step help for tasks in Mac OS Guide. In electronic manuals For some programs, condensed instructions and reference information are supplied in an online manual.
In the printed materials In this book Macintosh PowerBook User’s Man ual Use this book to set up and learn about your computer and for useful tips and suggestions if you have problems while using your computer. In other manuals For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with them.
Preparing to set up the computer Now that you know some essential details about your PowerBook, you’re ready to set it up and begin using it. To set up your computer for the first time, you need the power adapter and the power cord that came with it. When setting up your computer, place your computer on a sturdy, flat surface near a grounded electrical outlet.
When you are ready to begin, follow these steps: 1 Plug one end of the power cord into the power adapter and the other end into a threehole grounded outlet or power strip. WARNING This equipment is intended to be electrically grounded. The power adapter that came with your Macintosh PowerBook is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature.
Opening the display 1 Slide the latch to the left and lift up the display. Slide the latch to the left to open the display. 2 Position the display at a comfortable viewing angle. You can adjust the angle of the display at any time by tilting it toward or away from you.
3 Adjust the elevation feet to raise the computer. The back of the keyboard is slightly elevated when the feet are in use. To lower the foot, press the release button. The foot extends automatically. To raise the foot, press the release button while pushing up on the foot until it clicks into place. It is a good idea to lower the elevation feet whenever you are using your computer on a flat surface.
3 Press the battery release button on the battery. 1 Press the button on the battery. 4 Slide the battery out of its compartment. 5 Carefully remove the label from the battery. 2 Slide the battery out. Avoid touching the battery’s metal contacts as you peel off the label. 6 Replace the battery and open the display. Turning the computer on To turn on the computer for the first time, do this: m Press the Power key at the upper-right corner of the keyboard to turn the computer on.
You should hear a tone when you turn on the computer. It takes the computer a few moments to start up. You’ll see the Mac OS startup screen as the system software is loaded on the computer. After your computer starts up for the first time, a picture similar to this appears on the screen: Note: Your screen should look very similar to this, but it may not look exactly the same. Problems turning the computer on? m Nothing happened when you pressed the Power key. The battery may be drained.
m The computer made a sound, but you can’t see anything on the screen. Adjust the brightness control (marked with the icon ¤) until an image appears and the screen is easy to read. ¤ Brightness control m You see a picture of a disk with a blinking question mark on the screen. This icon usually means that the computer can’t find system software on the hard disk or any disks attached to the computer. You may need to reinstall system software. See “Reinstalling System Software” in Chapter 8.
What’s next? You’ve now finished setting up your Macintosh PowerBook. Continue with one of the following steps: m If you are new to the Macintosh, turn to the next section, “Learning the Basics.” m If you are an experienced Macintosh user, turn to Chapter 2, “Getting Help,” to learn about Mac OS Guide, your main source of information when you’re working with the Macintosh computer.
Learning the basics If you are new to the Macintosh, you should begin by looking at the easy-to-use program called the Macintosh Tutorial. The tutorial teaches you the basic skills you’ll need to use your computer. To start the tutorial, follow these steps: 1 Move your finger on the trackpad to move the arrow pointer (8) on the screen. Place your index finger on the trackpad and your thumb on the trackpad button. Don’t press the trackpad button yet.
Tips for using the trackpad For best results when using the trackpad, keep in mind these tips: m Use your index finger (left or right hand). Use only one finger. m Use only your finger on the trackpad. Do not use a pen or any other object. m Extend your PowerBook’s elevation feet when it is placed on a flat surface. This gives your fingers better access to the keyboard and makes it easier to use the tip of your finger on the surface of the trackpad.
Reviewing the basics You can use the following illustrations to review the elements you use on your screen to do work with your computer. Icons Menu Window Control Strip Menus The strip across the top of the screen is called the menu bar. The symbols and words in it represent menus of commands. To open a menu, place the pointer on the symbol or word for the menu and press and hold down the trackpad button. Printer menu You can see a list of printers and choose any of them as the default printer.
Icons Icons are small pictures that represent disks, programs, documents, and folders. You can double-click any icon to open it and see what it contains. This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work. Icons like this one represent documents, which you can create and edit. Icons like this represent folders. A folder contains other icons.
Control Strip The Control Strip gives you a quick and easy way to monitor and update your PowerBook’s power management options and other useful features. For instructions on using the Control Strip, see “How do I use the Control Strip?” in the “Customizing Your Computer” topic area of Mac OS Guide, available in the Guide (h) menu. Turning the computer off Always use one of the following methods to shut down the computer. If you don’t, you risk losing any work you haven’t previously saved on a disk.
Turning the computer off with the Shut Down command You can also turn your computer off by using the Shut Down command in the Special menu. Follow these steps: 1 If the computer is in sleep, press the Power key (or any key on the keyboard except Caps Lock) to wake it. 2 Move the tip of the arrow to the word “Special” at the top center of the screen. If the word “Special” does not appear at the top of the screen, you’re not working in the Finder.
Putting the computer to sleep Sleep is a power conservation feature of Macintosh PowerBook computers that lets you instantly restart the computer and bypass the startup process. You can extend the period of time your battery will power the computer by putting the PowerBook to sleep when you won’t be using it for several minutes or hours. The length of time the computer can be left in sleep depends on the charge state of the battery.
m You can also put your computer to sleep by closing and latching the display. When the computer is in sleep, a small green light flashes in the upperright corner of the display. Sleep indicator For information on other ways of putting the computer to sleep, see the “Batteries & Power” topic area of Mac OS Guide, available in the Guide (h) menu. (You can learn more about using Mac OS Guide in Chapter 2 of this manual.
Restarting a computer that’s already on You need to restart your computer—turn it off and back on again—when you want to make certain changes to settings, use a newly installed system software file, or start up the computer using a different disk. You may also need to restart if you see a “system error” message on the screen (indicating a temporary software problem). In this case, use the trackpad to click the Restart button that appears.
Trouble? If a problem with the computer prevents you from using the Power key or choosing Restart—for example, if the computer “freezes” so that the pointer does not respond to the trackpad—you can restart the computer by pressing the Command (x), Control, and Power keys simultaneously. If the computer doesn’t restart, press the reset button (marked with an I) on the back of the computer. (If the computer is on but “frozen,” pressing the reset button will turn off the computer.
Use the instructions in this chapter to learn about the help available to you in the Guide menu. 2 Getting Help The Guide menu contains online help and information and is your main source of information when working with your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen.
Getting answers to your questions When you have a question while working with your computer, you can get the answer by choosing Mac OS Guide from the Guide menu. (You may occasionally see a reference to Macintosh Guide. It is the same as Mac OS Guide.) 1 Open the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A checkmark in the menu indicates that the Finder is the active program.
Whenever you use Mac OS Guide, its window remains in front of other windows. If the window gets in your way, you can move it by dragging its title bar (the gray bar across the top of the window). 3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Mac OS Guide gives you three ways of finding information: m Topics lets you choose from a list of general subjects; it is like the table of contents in a book.
Getting answers with the Topics button 1 In the Mac OS Guide window, click the Topics button. A list of general topics appears on the left side of the Mac OS Guide window. (Depending on the hardware and software you have, the list of topics may look different.) 2 In the list of topics, click “Customizing Your Computer.” When you click any topic area, a list of related questions appears on the right side of the Mac OS Guide window. To get instructions, click a question… …and then click OK.
3 Click the question “How do I set the time and date?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Mac OS Guide window, click this button. 4 Click here to see the next step (if there is one). Read and follow the instructions in this window. Mac OS Guide provides step-by-step instructions to answer the question you selected.
2 Scroll through the alphabetical list until the phrase “background pattern” is visible. You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list. 3 Click the phrase “background pattern” in the alphabetical list. When you click any index entry, a list of related questions appears on the right side of the Mac OS Guide window. To get instructions, click a question… …and then click OK.
5 Read and follow the instructions in the window. Mac OS Guide provides step-by-step instructions to answer the question you selected. When you have completed each step, click the right arrow in the lower-right corner to see the next step. 6 When you have completed all the steps, click the Topics button in the lower-left corner to return to the main Mac OS Guide window. Now continue with the next section. Getting answers with the Look For button 1 In the Mac OS Guide window, click the Look For button.
3 Type “sound” in the text box, then click Search. When you click Search, a list of questions related to the word or phrase you typed appears on the right side of the Mac OS Guide window. To get instructions, click a question… …and then click OK. 4 Click the question “How do I change the alert (beep) sound?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to close Mac OS Guide, click here.
Tips for using Mac OS Guide Here are a few tips for using Mac OS Guide effectively: m Mac OS Guide is available only when you are in the Finder—the desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don’t see Mac OS Guide in the Guide menu, open the Application menu (to the right of the Guide menu) and choose Finder. m Follow the steps when you’re instructed to; don’t skip ahead or read ahead.
Identifying what’s on your computer screen Sometimes you’ll see an unfamiliar item on the screen and ask yourself, “What’s that?” You can get an answer by using a Macintosh feature known as Balloon Help. Using balloons like those you see in comic strips, Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen. Follow these steps to use Balloon Help: 1 Open the Guide menu (marked with the h icon) and choose Show Balloons.
Learning useful shortcuts You can perform many tasks in the Finder more quickly if you use keyboard or trackpad shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it. Follow these steps to learn keyboard and trackpad shortcuts: 1 Open the Guide menu (marked with the h icon) and choose Shortcuts. The main Macintosh Shortcuts window appears. 2 Click one of the category buttons.
3 Read about the shortcuts available for the category you selected. Click the right arrow in the lower-right corner of the window to display the next window (if there is one). 4 40 Chapter 2 When you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.
Read this chapter for information on using expansion bay modules and PC Cards. 3 Using Expansion Bay Modules and PC Cards Using expansion bay modules The floppy disk drive and the optional CD-ROM drive in your Macintosh PowerBook are removable modules, which you can easily switch or replace with another module. The place in your computer where modules go is called the expansion bay. (The floppy disk drive is installed in the expansion bay at the factory.
Removing an expansion bay module To remove an expansion bay module from your Macintosh PowerBook, follow these steps: 1 Quit any application programs or files that are using the floppy disk or compact disc (CD) or other medium inserted in the expansion bay module. Remember to save your work. 2 If a floppy disk or CD is inserted in the module, click its icon to select it and drag its icon to the Trash (or choose Put Away from the File menu). You should not remove the module if a disk is in use.
4 Hold the module by the gripping surface and pull it out of the computer. Hold the module by the gripping surface and pull it completely out of the computer. Gripping surface The module release latch automatically slides back into its proper position as you remove the module. IMPORTANT You should not remove an expansion bay module if it is in use or you may lose data. If you try to remove the module when it is in use, you’ll see a message telling you to reinsert it.
Inserting an expansion bay module To reinsert the expansion bay module, slide the module in. Make sure the gripping surface is facing down. The release button automatically returns to the locked position. Be sure the module is completely inserted. If it does not insert properly, reset the module release latch to the unlocked position (as in step 3 earlier) before reinserting the module. Note that the expansion bay can use a wide component, such as the 5.
Using a CD in the CD-ROM drive If you have the optional CD-ROM drive, you insert or remove the drive in the same way as any other module. Inserting a disc To load a compact disc in the drive, follow these steps: 1 Start up the PowerBook, if it’s not already on. 2 Press the Open button on the outside of the CD-ROM module to open its tray. The tray opens (partially). (If the tray doesn’t open, a disc may already be in the drive. Drag its icon to the Trash to open the tray.
4 Push the tray in to close it. Note: When the CD-ROM drive is in use, you may notice some vibration as the compact disc spins rapidly. Certain discs can cause the drive to vibrate because they have heavily inked artwork or a label that creates an imbalance as the drive spins. Some vibration is not unusual for a high-speed CD-ROM drive. To minimize vibration from unbalanced compact discs, do not put labels on your CDs. In addition, place the computer on a flat, solid surface when using the CD-ROM drive.
Ejecting a disc Follow these instructions to open the tray and eject a CD-ROM disc from the drive: 1 Open the tray. There are several ways to open the tray of your CD-ROM drive. If a CD-ROM disc icon appears on your screen, do one of the following: m Select the disc icon on your screen and drag the icon to the Trash. m Click the disc icon and choose the Put Away command in the File menu. m While the CD player’s window is active, choose Eject CD from the File menu, or simultaneously press the x and E keys.
If you still can’t eject a disk, try this method: If the standard methods of ejecting a CD do not work (or the computer is shut down), you can eject the disc manually. Carefully insert the end of a straightened paper clip into the small hole near the CD-ROM drive’s opening, and push firmly until the tray disengages. Pull the tray open, remove the disc, and close the tray. Insert the end of a large, straightened paper clip into this hole.
Locking an expansion bay module You can purchase a security cable and lock to protect your Macintosh PowerBook. With a lock, you can do the following: m secure your computer to a desk or table m lock the expansion bay module and battery in your computer See your Apple-authorized dealer or computer retailer for details on what security devices are available.
Using PC Cards (PCMCIA cards) PC Cards (also known as PCMCIA cards) are about the size of a thick credit card and have a 68-pin connector at one end. They come in many varieties, such as fax/modem cards, mass-storage cards, Ethernet connection cards, and wireless communication cards. You can use PC Cards to expand your Macintosh PowerBook’s capabilities. This section describes how to insert and eject PC Cards, and how to set up your communications software to use PC Card modems.
Inserting a PC Card To insert a card, do this: m Insert the card, connector first and label up, into the slot. Make sure the card is level. A Type I or Type II PC Card can be inserted in either the upper or lower slot. A Type III PC Card must be inserted in the lower slot.
You’ll feel some resistance as you slide the card in. When the card is firmly seated, you will feel it click into place. Consult the card’s documentation for details of its use. An icon for the PC Card appears on the desktop. You are now ready to use the card. Ejecting a PC Card Your computer must be on or off to eject a PC Card. You cannot eject a PC Card when the computer is in sleep. IMPORTANT Before you eject a card, make sure that nothing is blocking the card’s slot.
To eject a PC Card when the computer is on or off, do this: m Press the eject button next to the slot containing the PC Card you want to eject. (The eject buttons do not work if your computer is in sleep.) If the card is not in use, it will usually be ejected. Try to use the eject buttons only when the computer is turned off. Many PC Cards won’t eject when the button is pressed if the computer is on. Press the eject button next to the slot with the PC Card in it.
If you can’t eject a card If you are unable to eject a card, follow these steps: 1 Straighten one end of a paper clip. 2 Insert the end of the straightened paper clip into the hole next to the slot that contains the card, and press gently but firmly until the card is ejected. If you can’t eject a card, insert the end of a straightened paper clip into the hole next to the slot. This hole is for the upper slot. This hole is for the lower slot. 3 Pull the card out of the slot.
Follow these steps to avoid having a storage PC Card eject at startup: 1 Open the Startup Disk control panel. If you need instructions for opening the control panel, see “How do I make a disk the startup disk?” in the Disks topic area of Mac OS Guide, available in the Guide (h) menu. 2 Click the icon for the computer’s hard disk to select it. 3 Close the control panel. The PC Card storage device will no longer eject at startup.
See the documentation that came with your modem and your communications software for instructions on setting up a PC Card modem for each application. Check to see if PC Card modem files for your software were included. Modem files for some communications programs, including Apple Remote Access (ARA), come on your Macintosh PowerBook’s hard disk. The instructions for setting up your modem with one of these application programs are given in the section below.
3 Open Remote Access Setup. The following screen appears: Select the modem you are using here. Also select your PC Card modem here; or select the Data Port, if your program’s instructions specify it. 4 Choose your modem from the Modem pop-up menu. If your PC Card modem is not listed, check the software or materials that came with your modem. If you find the file for your modem and ARA, drag it to the Modem Scripts folder inside the Extensions folder (which is in the System Folder).
Read this chapter for information on expanding your computer system with additional hardware. 4 Connecting Additional Equipment The illustration below shows where equipment should be connected to your Macintosh PowerBook. In most cases, you should refer to the manuals that came with your equipment for instructions on connecting them.
Additional information is provided in this chapter for adding the following devices to your computer system: m printers m external modems m SCSI devices m external monitors m sound input and output devices m a mouse, keyboard, or other ADB device m additional memory Connecting a printer The modem/printer port on your computer can accept either a direct connection (to a printer such as a StyleWriter) or a LocalTalk network connection (to a printer such as a LaserWriter).
Connecting an external modem You can use a PC Card modem in your computer’s PC Card slot. For information on connecting and using a PC Card modem, see the documentation that came with your modem, as well as “Using a PC Card Modem” in the section “Using PC Cards (PCMCIA Cards)” in Chapter 3 of this manual, and the “Using PC Cards” topic area of Mac OS Guide, available in the Guide (h) menu. You can also connect an external modem to the modem/printer port on the back panel of the computer.
Connecting SCSI devices A SCSI device is any product—including hard disk drives, CD-ROM drives, and scanners—that communicates with your computer by means of a standard electronic interface. (SCSI stands for Small Computer System Interface.) You can attach up to seven SCSI devices to your computer by linking them together in a chain that starts at your computer’s SCSI port. To connect a SCSI device to your Macintosh PowerBook, you need an Apple HDI-30 SCSI System Cable or equivalent.
Where to add cable terminators when connecting a single SCSI device HDI-30 SCSI system cable Terminator (If this SCSI device has an internal terminator, omit this external terminator.) Where to add cable terminators when connecting two or more SCSI devices HDI-30 SCSI system cable Terminator (If this SCSI device has an internal terminator, omit this external terminator.
Connecting your computer as a hard disk Before making any connections, you need to assign a unique SCSI ID number to the PowerBook. (The unique ID number allows the computer to communicate with several connected devices.) 1 Choose Control Panels from the Apple (K) menu of your PowerBook. 2 Open the PowerBook Setup control panel. 3 In the SCSI disk mode section of the control panel, click the ID number you want to assign.
8 If you are connecting the Macintosh PowerBook directly to the other computer (rather than to an external device in the SCSI chain), attach a SCSI system cable to the other computer. 9 Connect the large connector on the Apple HDI-30 SCSI Disk Adapter cable to a SCSI cable attached to the SCSI port on the last device in the SCSI chain, or to the SCSI system cable on the other computer. 10 Turn on the PowerBook by pressing the Power key.
Drawing battery power in SCSI disk mode Your Macintosh PowerBook continues to draw battery power when you use it as a hard disk. Therefore, it is preferable to connect the power adapter whenever you use the computer in SCSI disk mode. IMPORTANT If you use the PowerBook in SCSI disk mode under battery power, the battery may be drained and the computer shut down without a warning appearing on the screen. In some instances a low power indicator may be displayed.
Using an external monitor You can connect an external monitor to your Macintosh PowerBook. If you are familiar with other PowerBook models, you will note that the types of monitors you can use with this model and the way images are displayed on an external monitor differ somewhat from other PowerBook computers. To make the best choice of an external monitor, keep in mind the following characteristics of your PowerBook’s hardware.
m If the PowerBook starts up with the display closed (called “docking mode”) and an external monitor is attached, the PowerBook’s display does not turn on and the display’s resolution (800 x 600) is not listed in the resolution section of the Control Strip. For complete instructions on adjusting the resolution for an external monitor, see the “Monitors” topic area of Mac OS Guide, available in the Guide (h) menu.
3 Place the monitor near to the PowerBook. Keep the computer and the monitor at least 8 inches apart. Interference between the monitor and your computer’s floppy disk drive can cause errors on your floppy disks. Floppy drive 8 inches minimum Arrange the monitor so the top of the screen is slightly below eye level while you work. Position the monitor to minimize glare and reflections on the screen from lights and windows. 4 Make sure the monitor’s power cord is attached to the monitor.
6 Make sure the other end of the monitor’s cable is attached to the monitor. Then attach the end of the cable (with the monitor adapter, if it’s an Apple-compatible monitor) to the external monitor port on the back of the PowerBook. External monitor port Monitor adapter Monitor cable (to Macintosh-compatible monitor) If you are connecting a VGA or SVGA monitor, do not use the adapter. Connect the monitor cable directly to the external monitor port on the PowerBook. 7 Turn on the external monitor.
Note: The screen-dimming feature in the PowerBook control panel turns the screen brightness down to a low level when you haven’t used the computer for a few minutes. (You can think of dimming as “screen sleep.”) Dimming also affects the external monitor. When you move your finger on the trackpad or press a key on the keyboard, the brightness is restored on both screens. For more information on screen dimming, see the “Batteries & Power” topic area of Mac OS Guide, available in the Guide (h) menu.
Connecting sound input and output devices Your computer has a built-in microphone. In addition, you can connect a PlainTalk microphone to the external sound input port. (You can also connect a standard line-level input microphone, although it is not suitable for speech recognition.) For information on using the microphone to record sounds, see the “Sound” topic area of Mac OS Guide, available in the Guide (h) menu.
IMPORTANT Although the internal microphone is deactivated when an external sound input device is in use, it’s possible to record sound from more than one sound device at the same time. This can occur because the computer merges sound from devices in the expansion bay, such as an audio CD, with sound from the PC Card slots, such as a television tuner card, and from the internal expansion card slot (called PCI).
Connecting a mouse, keyboard, or other ADB device You can connect a mouse, keyboard, graphics tablet, or other Apple Desktop Bus (ADB) device to the ADB port on the left side of the computer’s case, behind the PC Card slots. The ADB port has a small cover, which you open to connect the device. IMPORTANT You must shut down the computer before connecting an ADB device.
Adding memory to your computer Your Macintosh PowerBook comes with at least 16 MB of random-access memory (RAM). You can increase your computer’s memory by adding a RAM expansion card. You can find out how much memory your computer has by choosing About This Computer from the Apple (K) menu in the Finder. You can purchase memory upgrades from Apple-authorized dealers. For complete instructions on installing a RAM expansion card, see Appendix C.
Read this chapter for information on installing and using application programs on your computer.
Learning what your PowerBook can do You can learn more about the software provided with your computer from an icon on the hard disk called PowerBook 3400 Demo. This demo includes a short explanation of principal features of your PowerBook, as well as tips for getting the most out of your computer. To get started with your software, follow these steps: 1 Open the Macintosh HD icon (if necessary). A window similar to this appears.
Getting help for application programs Some application programs that come on your PowerBook (such as the File Assistant program) are documented in their own Apple Guide online help systems. Follow these steps to see if a program has an Apple Guide help system: 1 Open the application program. 2 Open the Guide (h) menu. If an item appears in the Guide menu for your application program, choose it. If an item does not appear, then there is no Apple Guide online help for that program.
Working with several programs at a time You can open as many application programs and desk accessories as your computer’s memory allows. All open programs are listed in the Application menu at the right end of the menu bar. The name of the active program (the one you’re using right now) has a checkmark next to it, and its icon appears in the menu bar. The Finder icon A checkmark indicates the active program.
Hiding and showing windows on the desktop You can hide all windows except those of the active program by choosing Hide Others from the Application menu. The other programs remain open even though their windows are hidden. When you switch to another program, its windows become visible again. If you want to see all the open windows, choose Show All from the Application menu.
Using “native” application programs Your computer is compatible with nearly all application programs intended for use with Macintosh computers. But certain programs are designed especially for computers with PowerPC microprocessors. (These are sometimes called “native” applications.) You’ll find that these programs take best advantage of your computer’s speed. Special memory requirements Some native programs may be slightly larger than other programs and may take up more memory.
Read this chapter for information about your Macintosh PowerBook’s battery. 6 Power Management Power sources Your computer can draw its operating power from three different sources. m Main battery Your computer came with a lithium ion (LiIon) battery. This battery should provide power for 2–4 hours of work time (you may get longer work time, depending on the Macintosh PowerBook model you have and the battery conservation features you use).
In addition, the PowerBook contains a rechargeable backup cell to keep system information such as date and time. The backup cell is automatically recharged whenever the external AC adapter is connected. The backup cell also provides 4 minutes of power during system sleep while you change the main battery. (See “Removing or Replacing the Battery” later in this chapter for more information about changing batteries.
What you should know When the first low-power message appears, the screen dims automatically to save power. If you continue to work without plugging in the power adapter or changing the battery, the computer displays a second low-power message. The second message is followed by a third and final message indicating that the computer is about to put itself to sleep. Within a few seconds, the computer goes to sleep automatically to protect the contents of RAM. All activities are interrupted.
Using the battery level indicator lights (on a lithium ion battery only) You can tell the charge left in your LiIon battery by looking at the battery level indicator lights on the battery itself. Follow these steps to determine the charge level: 1 Save your work and then shut down the computer or plug in the power adapter. 2 Pull the battery out of its compartment. For instructions on removing the battery, see “Removing or Replacing the Battery” later in this chapter.
Recharging the battery To recharge the battery, plug in the power adapter. Macintosh PowerBook 3400 series batteries may be charged inside the computer. You may also use an external battery charger designed specifically for Macintosh PowerBook 3400 series computers. ¯ Power adapter port Power cord Power adapter plug Power adapter A lightning bolt icon appears in the battery monitor portion of the Control Strip when the power adapter is plugged in and a battery is recharging.
Removing or replacing the battery To remove or replace the battery, follow these steps: 1 Save your work and then shut down the computer or put it to sleep, or plug in the power adapter. 2 Close the display. 3 Press the battery release button on the battery. 1 Press the button on the battery. 2 Slide the battery out. 4 Pull the battery out of its compartment. 5 Put the battery cap on the battery to protect the battery contacts.
6 If you are inserting another battery, remove the battery cap from the new battery to expose the contacts, then slide it into the battery compartment. You cannot insert a battery if the battery cap is still on the battery. You can replace the battery with another LiIon battery or a nickel-metal-hydride (NiMH) battery. Make sure you only use a battery that is designed for your Macintosh PowerBook. You should store the battery cap in case you want to remove and transport the battery later.
Maximizing work time Your Macintosh PowerBook’s battery can provide 2–4 hours of work time before you need to recharge. The actual work time available depends on which model of Macintosh PowerBook you have, what equipment you’re using with your computer, and what steps you take to conserve power while you work. Some battery-saving measures you can take include the following: m Minimize backlighting of the display. m Turn off AppleTalk if your PowerBook is not connected to a network.
Chapter 7 Tips and Troubleshooting Chapter 8 Diagnostic Techniques II part
Consult this chapter if you have questions or experience problems using your computer. 7 Tips and Troubleshooting When you have questions If you want to know how to do a particular task with your computer, refer to Mac OS Guide in the Guide (h) menu. For instructions on using Mac OS Guide, see Chapter 2 of this manual. If the suggestions in this chapter and Mac OS Guide don’t solve the problem, go to Chapter 8 for instructions on some general diagnostic techniques.
Problems starting up the computer The computer doesn’t start up. m The battery may need recharging. Plug the power cord into a working outlet and then plug the power adapter into the computer. Let the battery recharge for a few minutes. m Check that the power cord is plugged into a working outlet. If it’s plugged into a power strip, make sure the power strip is turned on. The power adapter should get warm after being plugged in for 10 minutes.
The sleep indicator light at the top of the display glows a steady green. You must reset the computer using the reset button. Connect the external power adapter (if it is not already connected) and press the reset button (marked with the icon I) on the back panel. When the reset procedure is used the computer will thoroughly test the RAM, so it may take a few moments (about 1 second per megabyte of RAM) before the screen lights. Be patient if you have added expansion RAM.
4. Hold down the keys until you hear the startup sound again. 5. If the computer shuts itself off, press the Power key to turn it back on. 6. When the computer has finished starting up, restore any custom control panel and network settings. m If nothing happens after you reset the PRAM, there may be a problem with a RAM expansion card. If you installed a RAM expansion card in your computer, check Appendix C to make sure the card is properly installed.
The computer displays a flashing question mark icon. m This icon usually means that the computer can’t find system software on any disks attached to the computer. If the computer is connected to any external hard disks, make sure they are turned on. Then restart the computer. If the problem recurs, the hard disk or its system software may be damaged. See Chapter 8. m Turn off the computer, disconnect all external devices except the power adapter, and restart the computer.
m Reduce the size of the disk cache in the Memory control panel. m If you use a RAM disk, reduce its size or turn it off in the Memory control panel. m Use the Extensions Manager control panel (in the Control Panels folder inside the System Folder on your hard disk) to turn off extensions you don’t need. Then restart the computer. (You can use Extensions Manager to create different sets of extensions for special situations.) You need to restart the computer for these changes to take effect.
When you start up the computer, the display lights up for a moment, then shuts down. m Make sure you are using the correct power adapter for your computer model. m If the computer is running on the battery, make sure the battery is charged. Or connect the external power adapter. Problems working with programs The computer freezes or displays a system error message. m There may be a temporary software problem.
The computer exhibits odd behavior, such as many unexplained system failures. m Check for multiple System Folders on your startup disk, using the Find File command. Throw away extra System Folders (but do not throw away any System Folders from your RAM Disk Backup folder). The System Folder that your computer is using has a small computer icon on it. m Check for viruses on all your disks, using a virus-detection program. Eliminate any viruses the program finds.
A program won’t open. m The application program may already be open. Check the Applications menu to see which programs are running. m There may not be enough memory available to open the program. Quit any programs you’re not using and try again. If that doesn’t work, try restarting the computer. m If the program is on a floppy disk, make sure the disk is unlocked. (You unlock a disk by sliding the tab at the corner of the disk so that it covers the hole.
m If you get this message when you are trying to open or use a program, follow these steps: 1. Choose About This Macintosh from the Apple (K) menu. Take note of the number in the Largest Unused Block section. This number tells you how much memory is available to open programs. 2. Quit the program if it’s open, select its icon, and choose Get Info from the File menu. Take note of the numbers in the Minimum Size and Preferred Size boxes. 3.
m If you know the correct program is on your hard disk, there may be a problem with the information that the computer uses to keep track of files. Restart the computer and hold down the Command (x) and Option keys until you see a message asking if you want to rebuild the desktop. Release the keys and click OK.
Some icons look different from usual. m There may be a problem with the information that the computer uses to keep track of files. Restart the computer and hold down the Command (x) and Option keys until you see a message asking if you want to rebuild the desktop. Release the keys and click OK. Note: If you have Macintosh Easy Open installed, you must turn off all extensions except the Macintosh Easy Open control panel, and then follow the previous steps to rebuild your desktop.
m If the file is on a floppy disk, the disk may be locked. Unlock the disk by sliding the tab so that it covers the hole at the corner of the disk. m The file may be in a shared folder that can’t be changed. You can throw away the file by turning off file sharing temporarily (click Stop in the Sharing Setup control panel). Or you can select the shared folder, choose Sharing from the File menu, and uncheck the box labeled either “Can’t be moved, renamed, or deleted” or “Same as enclosing folder.
Problems with hardware RAM or cache diagnostic error You see a message that a problem was detected with RAM or cache memory. If you see this type of error message, please take your computer to an Appleauthorized service provider. Ignoring this condition could lead to random errors and failure that could result in your losing data. (Although the error message may not reappear, the problem detected during the computer’s selfcheck probably has not gone away.) Floppy disk drive You can’t eject a floppy disk.
You can’t save or copy files onto a floppy disk. m The disk may be locked. Unlock it by sliding the tab at the corner of the disk so that it covers the hole. m The disk may be full. Throw away items on the disk that you no longer need, or save the files on a different disk. m The disk or disk drive may be damaged. Test it with Disk First Aid (on the Disk Tools disk that came with your computer or in the Utilities folder on the hard disk or the CD that came with the computer).
The pointer sticks or jumps when you use the trackpad. Make sure to use only one finger on the pad and that your finger is dry. Keyboard Typing on the keyboard produces nothing on the screen. m Make sure the program you’re using is set to accept text input. Usually you need to set an insertion point or select some text before typing. If you’re using a communications program, you may need to turn on the “local echo” setting. m Open the Easy Access control panel and make sure Slow Keys is turned off.
The screen flickers. m Adjust the brightness control (¤). m Open the Monitors & Sound control panel or use the Control Strip to set the computer to display fewer colors or grays. m If tilting the display affects the flickering, there may be a loose cable. Contact an Apple-authorized service provider, or call the Apple Assistance Center at the number provided in the resource materials that came with your computer. The computer freezes when screen dimming takes effect.
The monitor goes dark after a few minutes. Screen dimming may be turned on. Move the pointer to restore the screen’s brightness. You can change the interval before screen dimming takes effect in the PowerBook control panel. The computer freezes when screen dimming takes effect. Screen dimming does not work with some programs. Contact the program’s manufacturer to see if there is a newer version of the program that is compatible with dimming.
m Reset the parameter RAM. (See “The Computer Makes an Unusual Sound at Startup, or You See a ‘Sad Macintosh’ Icon,” in the section “Problems Starting Up the Computer” earlier in this chapter for instructions.) Then select the printer in the Chooser and try printing again. The printer does not appear in the Chooser. m Make sure you’ve selected the correct kind of printer on the left side of the Chooser window.
m Reinstall your printer software. m Reset the parameter RAM. (See “The Computer Makes an Unusual Sound at Startup, or You See a ‘Sad Macintosh’ Icon,” in the section “Problems Starting Up the Computer” earlier in this chapter for instructions.) SCSI equipment and SCSI disk mode External SCSI equipment doesn’t work, or a hard disk icon does not appear on the desktop. m You may not be able to use password protection with your PowerBook in SCSI disk mode.
If the computer starts up normally, immediately press the Power key to shut down (if you can) or turn off the computer. If you don’t, you might damage your information or equipment. m Make sure you are using the correct cable for SCSI disk mode. The HDI-30 SCSI Disk Adapter is about 10 inches long, is dark gray, and has 30 pins in the connector (no “missing” pins). Do not use the HDI-30 SCSI System Cable, which is light gray, is about 19 inches long, and has 29 pins in the connector (one “missing” pin).
m Make sure you are using the correct cable for SCSI disk mode. The HDI-30 SCSI Disk Adapter is about 10 inches long, is dark gray, and has 30 pins in the connector (no “missing” pins). Do not use the longer, light gray HDI-30 SCSI System Cable. m Make sure terminators are placed correctly in the SCSI chain. For more information, see “Connecting SCSI Devices” in Chapter 4. m Check that there is no conflict between SCSI ID numbers among all devices in the SCSI chain.
Problems with networks and file sharing Solutions to common problems If you are having problems using the network or file sharing, try the following before attempting further solutions: m Make sure that AppleTalk is turned on in the Chooser. m Open the AppleTalk or TCP/IP control panel and make sure the correct network connection is selected. m Whenever you make a change in the AppleTalk or TCP/IP control panel, be sure to close that control panel so that the change takes effect.
You connected to another computer, but you can’t see any files. m Make sure that files are being shared on the other computer. The File Sharing Monitor control panel on that computer lists the items being shared. m Make sure you have the access privileges you need to view the files. Ask the network administrator or the owner of the shared item to give you access. (See the “Sharing Files” topic area of Mac OS Guide, available in the Guide [h] menu.
4. Remove the Users & Groups data file from the Preferences folder (inside the System Folder). Restart the computer. 5. Reinstall system software. A message says that an item can’t be shared. m Make sure you have at least 1 MB of space available on your hard disk. m Some removable storage devices can’t be shared. Check with the manufacturer or vendor of the device for more information. m Some disk-formatting programs don’t work with file sharing.
Problems with Apple Remote Access The Remote Access Setup control panel won’t open. m Make sure that AppleTalk is turned on in the Chooser. m If you still can’t open the control panel, reinstall the Apple Remote Access software. The modem is not listed in the Remote Access Setup control panel. m Reinstall the modem software. If that doesn’t help, then reinstall the Apple Remote Access software.
The modem dialed the phone number, but the connection failed. m Check that the phone cord is plugged into the computer and into a working phone line. m Make sure your modem is plugged into an analog phone line. Do not use a digital phone line. Digital phone lines can damage your modem. m Check with your Apple Remote Access administrator to make sure your version of Apple Remote Access is compatible with the version on the computer you’re calling.
Consult this chapter before you call the Apple Assistance Center to solve problems with system software and your hard disk. 8 Diagnostic Techniques This chapter provides a step-by-step approach to diagnosing and solving problems involving system software and hard disks. Try the steps listed in each section in the order they are given until your problems are fixed. Checking your system software extensions System software extensions are files that add features to your system software.
2 Restart the computer while holding down the keys Command (x), Option, P, and R until you hear the startup sound repeat itself three times. Then release the keys. This procedure resets the parameter RAM. For more information, see “The Computer Makes an Unusual Sound at Startup, or You See a ‘Sad Macintosh’ Icon,” in the section “Problems Starting Up the Computer” in Chapter 7. If the problem does not recur, it may involve file sharing, virtual memory, or the disk cache.
Testing your hard disk The following steps will help you determine whether you have a problem with your hard disk or a problem with the system software on your hard disk. 1 Start up the Macintosh PowerBook with the Disk Tools disk that came with your computer. If the computer starts up normally, you may have a problem with the system software on your hard disk. If the computer starts up but you don’t see the hard disk icon, you may have a problem with the hard disk.
3 In the list of drives, click the disk you want to test. 4 Open the Functions menu and choose Test Drive. 5 When a message tells you that testing is complete, click Quit. If you cannot repair the disk, you may need to reinitialize the disk using the Drive Setup program. WARNING Reinitializing the hard disk erases all the information on it.
Reinstalling system software When should you install system software? Your computer came with all the necessary system software installed on its internal hard disk, so you don’t need to install system software on that disk unless you encounter software problems.
If you cannot use the CD and don’t have the system files on your hard disk, you may need to call the Apple Assistance Center for help. (See the service and support information that came with your computer for the telephone number.) But before you call the Apple Assistance Center, try this: 1 Insert the Disk Tools disk in your computer’s floppy disk drive. 2 Restart your computer. 3 Look for a Read Me file on the Disk Tools disk.
4 Open the Drive Setup program. You use the Drive Setup program to update your hard disk. 5 In the list of drives, click your startup disk. 6 Open the Functions menu and choose Update Driver. 7 When the update process is finished, quit Drive Setup. 8 Shut down your computer. 9 Start up your computer from the first system software installer disk you made with Floppy Disk Maker. The Installer’s Welcome screen appears.
13 Follow the instructions that appear on the screen. You’ll see messages asking you to insert different disks. 14 When you see a message reporting that the installation was successful, click Restart. If, after reinstalling system software by doing a normal installation, you still experience problems with your computer, follow the steps in the next section for doing a “clean” installation of system software.
To do a clean installation, follow these steps: 1 Start up your computer from the Disk Tools disk or the CD that came with your computer (by pressing x-C with the CD in the drive as the computer starts up). 2 Find and open the Disk First Aid icon. After Disk First Aid starts, follow the instructions on the screen. Disk First Aid checks your hard disk for any problems. 3 When Disk First Aid has finished checking your hard disk, choose Quit from the File menu. 4 Open the Drive Setup program.
10 Click OK. The Easy Install dialog box appears. (The dialog box that appears on your screen may look slightly different from this one.) Disk on which system software will be installed For a clean installation, DO NOT click the Install button. If you need to install on a different disk, click this button. 11 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn’t, click Switch Disk until the correct disk name appears.
14 Click Clean Install. Click here to install the software you need. 15 Follow the instructions that appear on the screen. It takes a few minutes to complete the installation. 16 When you see a message reporting that the installation was successful, you may need to click Restart. You need to click Restart only if you installed software onto the startup disk. If a message reports that installation was not successful, try repeating the clean installation procedure.
Replacing special software Special software consists of items such as control panels, system extensions, custom utilities, fonts, or Apple menu items that you may have added to your old System Folder.
3 Choose Custom Install from the pop-up menu. The Custom Install dialog box appears, listing all available system software components. (Your Custom Install dialog box should look similar but may not be identical to this.) 4 Scroll through the list of components, clicking the checkbox next to each component you want to install. You can see and select individual items within each component by clicking the arrow to the left of the component, then clicking the item you want to install.
Appendix A Health, Safety, and Maintenance Tips Appendix B Using Your Keyboard Appendix C Installing a Macintosh PowerBook RAM Expansion Card Appendix D Making Modem and Ethernet Connections to an Internal Expansion Card Appendix E Making Backup Floppy Disks III part
Refer to this appendix for important health-related information and safety tips. Appendix A Health, Safety, and Maintenance Tips Health-related information about computer use Muscle soreness, eye fatigue, and other discomforts and injuries sometimes associated with using computers can occur from performing any number of activities. In fact, misuse of the same muscles during multiple activities can create a problem that might not otherwise exist.
Musculoskeletal discomfort As with any activity that involves sitting for long periods of time, using a computer can make your muscles sore and stiff. To minimize these effects, set up your work environment carefully, using the guidelines that follow, and take frequent breaks to rest tired muscles. To make working with your computer more comfortable, allow enough space in your work area so that you can change position frequently and maintain a relaxed posture.
Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that’s closer than about 20 feet (6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there’s no evidence that it leads to permanent damage.
Keyboard and trackpad m When you use the keyboard and trackpad, your shoulders should be relaxed. Your upper arm and forearm should form an approximate right angle, with your wrist and hand in roughly a straight line. This Not this m You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard.
Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist. m Change hand positions often to avoid fatigue. m If you prefer, you can adjust the angle of the keyboard by lowering the elevation feet until they snap into position. To lower the foot, press the release button. The foot extends automatically.
External monitor If you use an external monitor, this suggestion may be helpful. m If possible, arrange the monitor so the top of the screen is slightly below your eye level when you’re sitting at the keyboard. The best distance from your eyes to the screen is up to you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Avoiding fatigue m Change your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue.
Important care and safety instructions For your own safety and that of your equipment, read and follow all the instructions in this section. Keep these instructions available for reference by you and others. Warning m Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables.
m Keep dirt and liquids away from the ports on the back panel, the keyboard, and the trackpad. If you spill any food or liquid onto the computer, shut it down immediately and unplug it before cleaning up the spill. Depending on what you spilled and how much got into the computer, you may have to bring the computer to an Apple-authorized service provider for cleaning. m Do not touch the screen with any sharp or pointed objects. m Use only the battery supplied with your computer, or an identical model.
m Do not drop, puncture, disassemble, mutilate, or incinerate the battery. m Recharge batteries only as described in this manual and only in ventilated areas. m Do not leave batteries in hot locations (such as the trunk of a car). m Do not leave a battery in your computer for longer than a week without plugging in the power adapter. m Do not leave a battery in storage for longer than six months without recharging it.
Traveling with the Macintosh PowerBook IMPORTANT Always bring either the Disk Tools disk or the CD that came with your computer with you when you travel. If you experience system software problems while traveling, you may need these disks to correct any problem. Airplanes and airports Some airlines have reported that use of portable electronic devices may have interfered with the aircraft’s flight navigation or communications systems.
Check the diagrams below to determine which plug adapters you’ll need, or ask your travel agent.
Service and support If your computer is malfunctioning but does not appear to be physically damaged, shut it down (and leave the power adapter plugged in, if possible) until you can get help. If you know or suspect that your computer is physically damaged, disconnect the power adapter, remove the battery, and do not use the computer until it can be repaired. See the service and support information that came with your computer for information about customer assistance.
Refer to this appendix for information on using your Macintosh PowerBook 3400 series keyboard. Appendix B Using Your Keyboard The keyboard on the Macintosh PowerBook 3400 series computer works in much the same way as the keyboards on other computers and on electric typewriters. However, there are a few special keys you should know about. Many of these keys allow you to give commands to the computer without using the trackpad.
Special keys on the Macintosh PowerBook 3400 series keyboard esc F1 F2 F3 F4 ~ ! 1 @ # 3 $ 4 ' Delete key Function keys Escape key 2 F5 F6 % 5 F7 & 7 6 F9 F8 F10 ( 9 * 8 F11 Q tab caps lock W A S Z shift Control key E ctrl Appendix B D X T F C Y G V U H B I + = J N O K M option Option key 150 R { [ P : ; L < > , π F12 ) 0 Tab key Caps lock indicator Caps Lock key Power key .
Typing special characters and symbols You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys. The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.
If you press the Option key, Key Caps outlines lightly the keys that you can use in combination with letter keys to type letters with accents or other diacritical marks. If you see rectangles: If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps, try pressing Option-x to see the diacritical marks. However, you only need to use the Option key (not Option-x) in combination with the other keys to type letters with diacritical marks.
Special key combinations If difficulties with your trackpad or computer don’t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations. To do this... …press this key combination Force a program to quit x-Option-Esc Force the computer to restart x–Control–Power key Here are other key combinations you may find useful. To do this...
Refer to this appendix for instructions on installing a Macintosh PowerBook RAM expansion card. Appendix C Installing a Macintosh PowerBook RAM Expansion Card You can purchase a RAM card to augment your PowerBook’s operation. Note: You should attempt to install a RAM card only if you are comfortable working with electronic equipment. You should read all of the following instructions before you begin.
Getting ready You will need the RAM expansion card and a screwdriver with a Torx T-8 head. (Your card may come with a Torx T-8 screwdriver. If you need to purchase a Torx T-8 screwdriver, you can probably find one at a hardware or electronics supply store.) IMPORTANT No other type of screwdriver can be used to install the RAM card in your Macintosh PowerBook. Make sure you are installing a RAM card made for a Macintosh PowerBook 3400 series computer.
Installing the card To install the RAM expansion card, follow these steps: 1 Disconnect all cables from the computer, including the power adapter. Make sure the computer is turned off. 2 Close and latch the display. 3 Remove the battery from the computer. If you’re unfamiliar with this procedure, follow the instructions in “Removing or Replacing the Battery” in Chapter 6.
4 Turn the computer over and unscrew the three screws on the bottom of the computer. These screws can only be loosened with a Torx T-8 screwdriver. Turn the computer over and loosen these three screws.
5 Lift up the computer and carefully turn it over to remove the three loosened screws. Set the screws aside.
6 Set the computer down and open the display to its maximum angle.
7 Gently lift the side panels of the computer a short distance. Be careful not to lift too far. A slight lift should raise the keyboard enough for you to grasp it. Gently lift the side panels of the computer up a short distance (approximately 1/4"). You don’t want to remove the side panels; you only want to raise the keyboard slightly so that you can grasp the keyboard with your fingers and be able to lift it out of the computer. WARNING Do not lift the side panels up more than approximately 1/4".
8 Carefully pull the keyboard forward to loosen the four tabs at the top. Be very careful to avoid pulling the keyboard out too far. The cable attaching the keyboard to the computer is very short. Gently slide the keyboard away from the display a short distance to disengage these tabs. WARNING Don’t pull the keyboard away from the display more than 3/8". If you pull the keyboard away from the display more than 3/8", you may pull this cable out of its socket.
9 Place a clean, dry cloth over the display to protect it. Place a soft, dry, clean cloth over the display to protect it from scratches.
10 Lift the keyboard out of its enclosure and place it on the clean, dry cloth covering the display. Again, be very careful not to lift the keyboard too far out of its enclosure so that you don’t pull the keyboard cable out of its socket. Don’t turn the keyboard over; just slide it up on the cloth.
11 Gently touch the metal surface on the right side of the inside of the computer to discharge any static electricity built up on your body. This prevents you from damaging your Macintosh PowerBook or RAM card. Avoid touching the heat sink inside the computer (shown in color here). If the computer has been on for a while, or the power adapter has been plugged in and charging the battery, the heat sink may have become hot.
12 If you are replacing a RAM card, lift the corner of the RAM card you are replacing to remove it. If you’re replacing a RAM card, you’ll need to remove the old one. Lift up on the RAM card in this corner to remove it. RAM card Be careful not to touch other parts of the computer’s interior when lifting the card. Some parts may be hot if the battery has been charging or the computer has recently been used.
13 Remove the new RAM card from its protective package. Hold the card by its edges. Don’t touch the chips or metal parts of the card. IMPORTANT Use a RAM card with TSOP low-profile RAM chips only. Installing a card with high-profile chips may damage your computer. Save the protective package that the RAM card came in, in case you want to remove the card later. 14 Lower the card into the computer and align its connector with the socket on the main circuit board.
15 Lay the card flat, then gently press the card into the socket. You need to exert some pressure to insert the card’s connector into the socket. It’s all right to wiggle the card to move it or to insert one side and then the other, but be very careful not to bend or bow the card. Check to see that the RAM card is properly seated in its socket. Press down firmly on these two areas and be sure that the RAM card has clicked into place.
If the keyboard cables are loose, follow these steps to replace the cables: 1 Lift the bail on the connector with a straightened paper clip or similar object. 2 Insert the ribbon cable into the connector. 3 Push down on the bail with a straightened paper clip or similar object to secure the ribbon cable.
16 Move the keyboard back toward its original position, and then slide the tabs at the top into the computer’s enclosure. Hold the keyboard no more than an inch above the enclosure to avoid straining the cables. Gently slide the keyboard back into the computer. These tabs go inside the computer.
17 Lower the keyboard into place. If part of the keyboard doesn’t lie flat within the enclosure, gently press that area down with your hand. 18 Remove the cloth from the display. 19 Slightly close the display so it is at a 90-degree angle to the computer.
20 While holding the keyboard in place, rotate the Macintosh PowerBook so that the bottom of the computer is exposed, with the display flat against the table surface. While holding the keyboard in place so that it doesn’t fall out, rotate the computer so that the display is flat against the table surface.
21 While continuing to hold the keyboard in place, replace the three screws on the bottom of the Macintosh PowerBook. 1 Gently but firmly squeeze the keyboard and the other parts of the computer together. 2 While squeezing the parts together, reinstall the three screws into the bottom of the computer. Not too tight: Take care not to overtighten the screws. Tighten them only until they are snug (when you feel resistance to your turning motion).
Making sure the card is properly installed Once you have completed the process for installing a RAM expansion card, you can check to make sure the additional RAM is now available on your computer. Follow these steps: 1 Press the Power key to turn your computer on. 2 Choose About This Macintosh from the Apple (K) menu. 3 Look at the number of the total memory in your computer. Your total memory should be the built-in memory plus the amount of memory in the RAM expansion card that you just installed.
Refer to this appendix for information on connecting Ethernet and telephone cables to an expansion card in your computer. Appendix D Making Modem and Ethernet Connections to an Internal Expansion Card Some models of the Macintosh PowerBook come with a card installed in the PCI expansion slot. The preinstalled cards provide either modem and Ethernet connections or only an Ethernet connection. Other models of the PowerBook 3400 do not have an expansion card installed.
If your PowerBook has an expansion card installed, the cable or cables you need to use the card are also supplied with the computer. If your Macintosh PowerBook does not have an expansion slot card, you can purchase one and have it installed by an Apple-authorized service provider.
5 To use your Ethernet connection, open the AppleTalk control panel and choose Ethernet from the “Connect via” pop-up menu. If you want to use a TCP/IP-based application, you may want to make sure that the TCP/IP control panel is configured appropriately. For more detailed instructions on using the network control panels, see the Networks topic area of Mac OS Guide, available in the Guide (h) menu.
3 Connect the other end of the telephone cord to the modular connector on the card. Modular connector on card Telephone connector 4 Start up the PowerBook, if it is not already on. 5 To use your modem, open the communications program you want to use and set up the program for the internal modem. If you have the combination Ethernet/modem card, you also have fax software on your computer’s hard disk. See the electronic manual located with the fax software for instructions.
Using Ethernet and a modem at the same time By using the adapter supplied with your computer if you have a combination Ethernet/modem card, you can connect both an Ethernet cable and a telephone line to the card. (In addition, you do not have to use the single-line (two-wire) phone cord when you use the adapter.) To use both Ethernet and the modem, follow these steps: 1 Open the cover on the computer’s back panel and verify that your computer has a card with a modular connector.
Appendix D 3 Prepare the Ethernet cable and telephone line as you would for a single connection of either type. 4 Plug the modular connector from the Ethernet cable and the telephone cord into the two sockets in the Y-adapter. 5 Start up the computer (if it is not already on) and set up your software to use the modem and Ethernet connections.
Refer to this appendix for information on backing up system software on floppy disks. Appendix E Making Backup Floppy Disks It’s a good idea to make backup copies of important software on floppy disks in case your hard disk or some of its content is damaged. You can use the Floppy Disk Maker program, which is on your computer’s hard disk, to make a set of system software disks or to back up some key items. Floppy Disk Maker is in the System Backup folder, inside the Apple Extras folder on your hard disk.
You need to make a copy of the essential system software for safekeeping in case you ever need to reinstall the software on your computer. The disks you need to install and reinstall software are called installer disks. You use the Floppy Disk Maker application program to create your system software installer disks. What is a disk image? A disk image is a discrete electronic representation of an individual disk.
If you don’t have disks on hand, you can skip these instructions for the moment. But the sooner you make the system software disks, the better. Buy the disks as soon as possible; then return to this section and follow these instructions. IMPORTANT Be sure you make at least one set of disks as soon as possible, in case you need to reinstall your system software. Making a set of disks To make backup copies of system software, follow these steps: 1 Locate the System Backup folder on the hard disk.
4 Follow the instructions on the screen until a message tells you that you’re finished. Insert a new disk whenever the screen messages tell you to. Do not use the Disk Tools floppy disk that came with your computer. Insert the disk metal end first, label side up. As you complete each disk, make a label with the name displayed on the screen. Then immediately put the label on the disk so that you’ll know what its contents are later. 5 When you’re finished, click Quit.
6 If you quit in the middle of the disk-making process and want to resume copying, click Resume Minimum or Resume Full (depending on the type of set you are making) when you see the Floppy Disk Maker box. Once you’ve made a full set of disks, you can delete the disk images to free up space on your hard disk. However, keeping copies of at least the system software images is a good idea. You should keep these disk images on your hard disk, or backed up on an external hard disk or PC Card (PCMCIA card).
3 Click the icon for the folder you want to copy to select it. If you want to make one individual disk for a program (in case you lost a disk or an individual disk got damaged), double-click the program’s folder to open it. Then click the icon of the individual disk image to select it. The folder (or individual disk) appears in the list to the right under “Disk images to be copied.” 4 Click Add. Repeat steps 3 and 4 until all the software you want to copy appears in the list to the right.
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
B Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
troubleshooting 94–98 turning off 22–23 turning on 14–16 using as hard disk 63–66 connecting equipment ADB 74 external modem 61 external monitor 68–71 hard disk 64–65 keyboard 74 mouse 74 printers 60 SCSI devices 62–66 shutting down computer 59 sound input and output devices 72–73 connectors Ethernet and telephone 179 Ethernet or telephone 175 conserving power 24 adjusting 6 Control Panels folder, contents 5 Control Strip 6, 22, 70, 73 copying disk images 182 crash, system 28 CTDs (cumulative trauma disorde
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
H I, J hard disk drives problems using 107 reinitializing hard disk 124 special memory requirements 82 spinning down 6 testing 123–124 using computer as 63–65 hardware demo 78 diagram 4 network 74 safety instructions 143–144 hardware problems external monitors 109–110 floppy disk drive 106–107 keyboard 108 PowerBook display 108–109 printers 110–112 RAM or cache diagnostic error 106 safety instructions 143–144 SCSI devices 112–114 trackpad 107–108 health-related information 137–139 help Apple Assistance Ce
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button. installing RAM card.
font file 104 not enough memory 97–98, 101–102 printing 111 program not found 102 RAM or cache diagnostic 106 system error 26, 99 system software 96 microphones location 4 using external 72–73 microprocessors, Power PC ix modems connecting external 61 connecting to expansion slot card 177–179 icon 175 PC Card 55–57 problems with Apple Remote Access 118–119 modules, expansion bay 41–44 monitors connecting and disconnecting external 67–71 troubleshooting external 109–110 mouse connecting 74 shortcuts 39 using
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
SCSI devices connecting 62–66 troubleshooting 112 SCSI disk mode 64–65 troubleshooting 112–113 SCSI icon, missing 65 SCSI port (HDI-30), location 4, 59 security devices 4, 49 setting up the computer 10–16 shared libraries 82 shortcuts, learning 39–40 shutting down 22–23 size box 21 sleeping computer 6, 24–25 indicator light 4 waking 23 slots for PC Cards, location 4 software.
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button. trackpad button 4 learning to use 18–19 position 140–141 problems 107–108 Trash, problems 104–105 trauma disorders 138 traveling 146–147 troubleshooting.
The Apple Publishing System This Apple manual was written, edited, and produced on a desktop publishing system using Apple Macintosh computers and QuarkXPress. Technical illustrations were drawn in Adobe™ Illustrator; screen shots were created and modified with system software, ExposurePro, and Adobe Photoshop. Final pages were output using PostScript™ technology. Text type is Times®, display type is Helvetica® Narrow, and cover type is Apple Garamond, Apple’s corporate font.
Apple Computer, Inc. 1 Infinite Loop Cupertino, California 95014-2084 408-996-1010 http://www.apple.com 034-0296-A Printed in U.S.A.
Macintosh PowerBook User’s Manual Includes setup, troubleshooting, and important health-related information for Macintosh PowerBook 3400 series computers
K Apple Computer, Inc. © 1997 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Communications regulation information Laser information vii viii Preface Welcome to PowerPC ix Part I 1 Getting Started 3 Becoming familiar with your Macintosh PowerBook Preparing to set up the computer Plugging in the computer Opening the display 10 10 12 Removing the battery label Turning the computer on 13 14 Problems turning the computer on? What’s next? 3 15 17 Learning the basics Reviewing the basics 18 20 Turning the computer off 22 Putting the computer to sleep 24 Re
2 Getting Help 29 Getting answers to your questions 30 Identifying what’s on your computer screen Learning useful shortcuts 38 39 3 Using Expansion Bay Modules and PC Cards Using expansion bay modules 41 Using a CD in the CD-ROM drive 45 Locking an expansion bay module 49 Using PC Cards (PCMCIA cards) 50 4 Connecting Additional Equipment Connecting a printer 41 59 60 Connecting an external modem Connecting SCSI devices Using an external monitor 61 62 67 Connecting sound input and outpu
6 Power Management Power sources 83 83 Monitoring the battery charge Recharging the battery 84 87 Removing or replacing the battery Maximizing work time 88 90 Part II 7 Tips and Troubleshooting When you have questions 93 93 When you run into trouble 93 Problems starting up the computer 94 Problems working with programs Other problems while working Problems with hardware 99 103 106 Problems with equipment connected to your computer Problems with networks and file sharing Problems with Apple
Part III Appendix A Health, Safety, and Maintenance Tips 137 Health-related information about computer use Important care and safety instructions Caring for batteries 137 143 144 Handling floppy disks 145 Traveling with the Macintosh PowerBook Storing the Macintosh PowerBook Service and support 146 147 148 Appendix B Using Your Keyboard 149 Typing special characters and symbols Special key combinations 151 153 Appendix C Installing a Macintosh PowerBook RAM Expansion Card Getting ready 156
Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Radio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy.
Industry Canada statement This Class B device meets all requirements of the Canadian Interference-Causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. VCCI Class 2 statement Laser information WARNING Making adjustments or performing procedures other than those specified in your equipment’s manual may result in hazardous radiation exposure. WARNING Do not attempt to disassemble the cabinet containing the laser.
Welcome to PowerPC Congratulations on the purchase of your new Macintosh PowerBook computer. Your computer is designed to give you the highest performance combined with real ease of use—it’s easy to set up, easy to use, and easy to expand. This book will guide you through the setup procedure, tell you how to expand your computer, and provide many tips on using your new system. Your computer is powered by the new †™ microprocessor (or “chip”). This microprocessor was designed by Apple Computer, Inc.
