Follow the instructions in this chapter to set up your computer. 1 Setting Up Your Computer The illustration on the next page shows all the equipment you will need to set up your computer and begin using it. (Note that your monitor and keyboard may look slightly different depending on what you purchased.
Monitor Macintosh computer Keyboard cable (sometimes built into the keyboard as shown here) Mouse Keyboard Apple PlainTalk Microphone (optional) Computer power cord Monitor cable (sometimes built into the monitor) Monitor power cord (sometimes built into the monitor)
Positioning and plugging in the computer Place your equipment on a sturdy, flat surface near a grounded wall outlet. (Your computer was designed to be placed on the floor to conserve desk space, but it can also be placed on any stable, flat surface.) Before you plug your Macintosh into a wall socket, carefully read all the setup instructions in this chapter. Then, before you connect any other equipment to your Macintosh, follow the instructions in this section to plug it in.
IMPORTANT The only way to disconnect power completely is to unplug the power cord. Make sure that at least one end of the power cord is within easy reach so that you can unplug the computer when you need to. Connecting a monitor You can connect many types of monitors (often called displays) to your Macintosh computer, including most standard monitors. See the Technical Information booklet that came with your computer for a complete list.
2 Connect the monitor power cord to the monitor. On some monitors, the cord is already attached. 3 Plug in the monitor power cord. Some monitor power cords are designed to plug into the back of your computer. Some monitor power cords must be connected to a grounded electrical outlet, not to the computer. Check the information that came with the monitor.
Connecting the monitor cable and ADB cable After you plug in the monitor power cord, you connect the monitor cable to the computer’s monitor port. Some monitors also include a cable called an Apple Desktop Bus (ADB) cable, which you connect between the ADB ports (marked with the V icon) on the monitor and the computer. To connect the monitor cable and the ADB cable, follow these steps: 1 Attach the monitor cable to the monitor. On some monitors, the cable is already attached.
3 If your monitor came with an ADB cable, connect it between the ports marked with the V icon on the back of the computer and on the back of the monitor. Auxiliary ADB ports V Apple Desktop Bus (ADB) port Some monitors (such as this Apple Multiple Scan 20 Display) come with an ADB (V) cable that you can plug into the back of the monitor. The other end of this cable can be connected to your computer.
Connecting the mouse and keyboard The way you connect the mouse and keyboard depends on whether the keyboard has a built-in cable or a separate cable. Connecting a keyboard with a built-in cable 1 Plug the mouse cable into the recessed port on the back of the keyboard. The plug and the port are marked with the V icon (symbol). The positions of the port and icon on your keyboard may be different from those pictured. Plug the mouse into the recessed port on the keyboard.
3 If you want to adjust the angle of the keyboard, lower its feet. To adjust the angle of the keyboard, lower the feet until they snap into position. Connecting a keyboard with a separate cable 1 Plug the mouse cable into the port on either side of the keyboard. Most right-handed people prefer to use the mouse with their right hand; most left-handed people prefer to use their left hand. Plug the mouse into the port on the side you prefer. The plug and the port are marked with the V icon (symbol).
2 Plug the keyboard cable (both ends are the same) into the other ADB port on the keyboard. If you plugged the mouse cable in on the right, for example, plug the keyboard cable in on the left. 3 If the front or side of your monitor has a port marked with the V icon, plug the keyboard cable into this port. Otherwise, plug the keyboard cable into the port marked with the V icon on the back of the computer. 4 If you want to adjust the angle of the keyboard, slide the tab in the back of the keyboard.
By the way: Depending on the type of monitor you have, you may only need to turn it on once. Some monitors will turn off automatically when you shut down the computer and turn on automatically when you start up the computer. With other monitor types, you may have to turn the monitor on or off separately. 2 Turn on your computer by pressing the Power key. The Power key is marked with a triangle on your keyboard. You should hear a tone from the computer as it starts up.
4 Do one of the following. m If you’re a beginning Macintosh user, press the Return key to close this dialog box. You can set your Energy Saver options later. m If you’re an experienced Macintosh user, you may want to set your energysaving options now. Click Specify Settings to open the Energy Saver window. After you are done setting your energy-saving options, click the close box to close the Energy Saver window. Close box Click here for more help.
5 If you see the Macintosh “desktop” (shown here), skip now to “What’s Next?” IMPORTANT If you want to turn off your computer, be sure to follow the proper shutdown procedure explained at the end of Chapter 2, “Learning to Use Your Computer.
Problems turning your computer on? If you don’t see anything on your screen or you think your computer did not start up properly, check these items to see if you can identify the problem: m Is the computer plugged into a power source? If it is plugged into a power strip, is the power strip turned on? m Is the computer turned on? The power button on the front panel of the computer should be illuminated. If it isn’t, press the power button.
What’s next? Congratulations—you’ve finished setting up your computer. If this is the first time you’ve used a Macintosh computer, turn to Chapter 2, “Learning to Use Your Computer.” If you already know how to use a Macintosh computer, continue with the next section, “Where to Find Answers.” IMPORTANT If you want to turn off your computer, be sure to follow the proper shutdown procedure explained at the end of Chapter 2, “Learning to Use Your Computer.
Where to find answers When you have questions about using your Macintosh, there are several places you can look for answers. Apple Guide If you need help or experience a problem while using the computer, open the Guide (h) menu and choose Macintosh Guide (or Mac OS Guide). The Guide menu is the main source for information while you are using the computer. Macintosh User’s Manual Use this book to help you set up your computer and learn about it, or to find solutions to problems.
Four simple tips for using Macintosh Guide effectively 1 When you don’t see Macintosh Guide (or Mac OS Guide) in the Guide menu Macintosh Guide (or Mac OS Guide) is only available while you’re in the Finder, the system software program that creates and displays your Macintosh desktop. To go to the Finder, do one of the following. m Click the desktop (the colored or patterned background area of your screen). m Pull down the Application menu (to the right of the Guide menu) and choose Finder.
Identifying Objects If you see something unfamiliar on the screen, open the Guide menu and choose Show Balloons. Then point to the object you want to identify. When you’re done, choose Hide Balloons from the Guide menu. Learning the Basics To learn basic skills, open the Guide menu and choose Macintosh Tutorial. Then follow the instructions on the screen. Getting Help via the Internet If you have an Internet connection, you can get information from the Apple World Wide Web site at http://www.apple.com.
The Guide Menu To find an answer to a question, look in the Guide (h) menu—your main source of information about your computer. Getting Answers to Your Questions To get answers to questions you have while working with your computer, open the Guide menu and choose Macintosh Guide (or Mac OS Guide) or a Guide for the program you are using. Then click one of the three buttons at the top of the window: Topics, Index, or Look For, and follow the instructions to choose a subject.
Reviewing the basics Use the following illustrations to review the onscreen elements you use to work with your computer. Menus The strip across the top of the screen is called the menu bar. The symbols and words in it contain menus of commands. To open a menu, place the pointer on the symbol or word for the menu and press the mouse button. File, Edit, View, Label, and Special are also menus. Apple menu To choose a control panel, use this menu.
Windows Windows are boxes that display text, graphics, or icons. To change the shape or position of a window, or to close a window, use the elements shown here. Close box To close a window, click the close box. Title bar To move a window, drag it by the middle of the title bar (anywhere in the bar except the small boxes). Zoom box To size the window so that all of its contents are visible, click the zoom box. (Clicking it again returns the window to its original size.
Icons Icons are small pictures that represent disks, programs, documents, and folders. You can double-click any icon to open it and see what it contains. This window contains several icons: the System Folder, which contains the software that runs the computer, and icons for a folder, application program, document, and Read Me document. You will see many icons similar to these on your computer. 22 Chapter 1 This icon represents your computer’s internal hard disk.
This chapter explains how to get help from the Guide (h) menu while using the computer, and how to find a tutorial that teaches you about your computer. 2 Learning to Use Your Computer The Guide menu is your main source of information about your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen. Macintosh Tutorial If you are new to the Macintosh, choose Macintosh Tutorial (sometimes called the Mac OS Tutorial) first.
Learning the basics To start the tutorial, follow these steps: 1 Slide your mouse along your mouse pad or desk. Hold the mouse as shown, with the cable pointing away from you. Rest the heel of your palm on the desk and grasp the sides of the mouse as shown. Slide the mouse around with the index finger resting on the mouse button. Don’t press the mouse button (under your index finger). Notice that the arrow (8) on the screen moves in the same direction that you move the mouse.
3 With the tip of the arrow on the question mark, press and hold down the mouse button. A list of choices called a menu appears. This is the Guide (h) menu, which is the place to go when you have a question about how to use your computer. 4 While holding down the mouse button, move the arrow until the words “Macintosh Tutorial” are highlighted, then release the mouse button. (On some computers you’ll see Mac OS Tutorial instead of Macintosh Tutorial.) A window appears welcoming you to the tutorial.
Where to find answers When you have questions about using your Macintosh, there are several places you can look for answers. Apple Guide If you need help or experience a problem while using the computer, open the Guide (h) menu and choose Macintosh Guide (or Mac OS Guide). The Guide menu is the main source for information while you are using the computer. Macintosh User’s Manual Use this book to help you set up your computer and learn about it, or to find solutions to problems.
Four simple tips for using Macintosh Guide effectively 1 When you don’t see Macintosh Guide (or Mac OS Guide) in the Guide menu Macintosh Guide (or Mac OS Guide) is only available while you’re in the Finder, the system software program that creates and displays your Macintosh desktop. To go to the Finder, do one of the following. m Click the desktop (the colored or patterned background area of your screen). m Pull down the Application menu (to the right of the Guide menu) and choose Finder.
Identifying Objects If you see something unfamiliar on the screen, open the Guide menu and choose Show Balloons. Then point to the object you want to identify. When you’re done, choose Hide Balloons from the Guide menu. Learning the Basics To learn basic skills, open the Guide menu and choose Macintosh Tutorial. Then follow the instructions on the screen. Getting Help via the Internet If you have an Internet connection, you can get information from the Apple World Wide Web site at http://www.apple.com.
The Guide Menu To find an answer to a question, look in the Guide (h) menu—your main source of information about your computer. Getting Answers to Your Questions To get answers to questions you have while working with your computer, open the Guide menu and choose Macintosh Guide (or Mac OS Guide) or a Guide for the program you are using. Then click one of the three buttons at the top of the window: Topics, Index, or Look For, and follow the instructions to choose a subject.
Turning the computer off To turn your computer off, follow these instructions: 1 Press the Power key (π) on your keyboard. The following dialog box appears on the screen: 2 Press the Return key on the keyboard (or click the Shut Down button in the dialog box). You will be prompted to save any unsaved work before the computer shuts down. To turn the computer on again, just press the Power key on the keyboard.
Read this chapter for information on installing and working with software on your computer. 3 Installing and Using Software You’ll probably want to purchase and install application program software to do specific kinds of work on your computer. Application programs let you, among other things, do word processing; create spreadsheets, databases, and graphics; play games, alone or with others; and explore the Internet. Your computer includes some basic application programs as well as other software.
Installing application programs Most application programs come with an installer that makes it easy to install them on your hard disk. Follow the instructions in the manuals that came with the specific programs to install them. Refer to the general instructions below for additional help on how to use the programs with the Macintosh operating system (Mac OS). If you have a virus protection program installed, you should turn it off before you install an application program.
After you insert the disk containing your application program, follow the instructions that came with the program to install it. To eject a floppy disk or CD-ROM disc after installation is complete, click the disk icon to select it and choose Put Away from the File menu. IMPORTANT Never copy an entire CD-ROM disc to your hard disk. (Don’t drag the disc’s icon to your hard disk.) Copying the CD-ROM disc itself can take up a substantial amount of space on your hard disk.
Opening an application program You open a program the same way you open other items—by double-clicking the program’s icon. When you open a document, the program that created it opens automatically. Once you are working in a program, you can open other documents in that program by opening the File menu and choosing Open. Working with several programs at a time You can open as many application programs and desk accessories as your computer’s random-access memory (RAM) allows.
Switching programs You can switch to another open program by choosing its name from the Application menu. If a program’s icon is dimmed in the menu, that means its windows are hidden. Choosing the program from the Application menu displays its windows. You can also switch to another program by clicking in a window that belongs to an open program or by double-clicking a program icon (or the icon of a document that was created with the program).
Five tips for using application programs effectively 1 Use “native” Power Macintosh programs. 2 3 Put only one copy of each program on your hard disk. 4 Don’t install additional System Folders. 5 Use virtual memory. m Your Power Macintosh is compatible with most application programs intended for use with Macintosh computers. But it’s best to use Power Macintosh programs—sometimes called “native” programs—that are designed especially to take advantage of your computer’s PowerPC™ microprocessor.
About the software included with your computer Your computer includes a lot of software. Some of it is preinstalled and ready for use, while other software must be installed before you can use it. The types of software that come with your computer include m Mac OS operating system software m Optional system software additions m Application programs The following sections provide details about the included software.
Optional system software additions Your computer includes optional software that adds other capabilities to the Mac OS. This software was not installed at the factory, so you have to install it if you want to use it. Tip: Some of this software can decrease the amount of memory available for use by programs. To conserve memory, only install the software you think you’ll use.
Application programs Your computer comes with application programs to play QuickTime videos, to play audio CDs in your CD-ROM drive, and to open HyperCard stacks. It also includes Internet access programs such as the Apple Internet Connection Kit. To see what’s available, look on your hard disk and on the CD-ROM disc that came with your computer. Some of the programs are preinstalled, while others must be installed before you can use them.
Communicating With Other Computers Chapter 4 Connecting Your Computer to a Telephone Line Chapter 5 Connecting Your Computer to a Network Chapter 6 Using an Online Service or the Internet II part
Read this chapter for information about the equipment you need to get online, such as modems and ISDN lines. 4 Connecting Your Computer to a Telephone Line A world of information is now available online. By connecting your computer to a telephone line, you can access the Internet, send and receive electronic mail (“e-mail”) and faxes, and connect to online services like America Online and CompuServe.
Types of equipment There are three types of equipment you can use to get online: a modem, an ISDN line, and shared telecommunications equipment on your network. Modem: A modem may be the most common way to connect a computer to a phone line, particularly if you are using your computer at home. A modem works with standard analog telephone lines. For more information about modems, see the next section, “Choosing and Connecting a Modem.
Choosing and connecting a modem A modem is a piece of equipment that turns the data from your computer into information that can be transmitted over telephone lines. The modem enables your computer to send and receive telephone calls, to connect to the Internet, to access online services, and to communicate with other computer users. Some modems also allow you to transmit documents on your computer to fax machines as well as receive faxes as documents that you can view on screen or print.
Choosing a modem When selecting a modem, look for one with fast data-transfer speed, a compatible modem cable, and good bundled software. Data-transfer speed The data-transfer speed determines how fast a modem can move data between your computer and other computers. Purchase the fastest modem that you can afford, particularly if you plan to connect to the World Wide Web. Many Web pages contain graphics, video, and sound files that will take longer to download (copy onto your computer) with a slower modem.
Bundled software Many modems include bundled software, such as fax software, a terminal emulation program, and free trial membership software for online services. If you can’t decide between two comparatively priced modems, pick the one that comes with the best bundled software. Connecting a modem To connect a modem, follow the instructions in the manuals that came with your modem. Note: Some modem models have a single phone jack, while others have two.
There are fixed monthly charges and per-minute usage fees for ISDN, just like regular phone service. Typically, ISDN costs more than regular phone service, but it is still affordable for many business and residential purposes. Because one ISDN line can support several devices simultaneously—such as a computer, voice phone, and fax machine—you may be able to replace existing extra phone lines with one ISDN line.
Read this chapter for information on physically connecting and configuring your computer to work on a network. 5 Connecting Your Computer to a Network Your Macintosh has built-in networking ports so that you can connect it to a network that consists of as few as two computers or as many as thousands or even millions of computers and other devices.
This chapter describes how to connect to and configure your computer on LocalTalk and Ethernet networks. Refer to the appropriate information source for other network-related information: m If your computer is already connected to a network, refer to Macintosh Guide (or Mac OS Guide), available in the Guide (h) menu, for information about printing on a networked printer, accessing information on file servers, and sharing files on your computer with other users.
Connecting to a LocalTalk network To connect your Macintosh to a LocalTalk network, you will need LocalTalk cables and a LocalTalk adapter. In most cases, the Apple LocalTalk Locking Connector Kit DIN-8, available from your Apple-authorized dealer, contains the components you need to connect your Macintosh to an existing LocalTalk network. If your network uses standard telephone cables for your network wiring, obtain an Apple LocalTalk RJ-11 Connector instead.
3 Attach a network cable between the LocalTalk adapter connected to your computer and the last LocalTalk adapter on your existing network. Use the LocalTalk cable that comes with the Apple LocalTalk Locking Connector Kit DIN-8. Use a standard telephone cable with RJ-11 connectors if you are using the Apple LocalTalk RJ-11 Connector.
Connecting to an Ethernet network The built-in Ethernet capabilities of your Macintosh allow you to connect to any standard Ethernet network using 10Base-T twisted-pair cables, thin or thick coaxial cables, fiber-optic media, or other standard Ethernet cables. You can connect directly to an Ethernet network that uses 10Base-T twistedpair cable.
Connecting to a twisted-pair Ethernet network Follow this procedure to connect your Macintosh to an Ethernet network that uses twisted-pair cable. The hardware connection requires a twisted-pair patch cord with an RJ-45 telephone-style connector. You plug the patch cord into a wall plate that is connected to a centralized 10Base-T hub. To connect your Macintosh to a twisted-pair Ethernet network: 1 Shut down your Macintosh.
IMPORTANT You can connect your Macintosh anywhere along a network; however, to do so requires that you temporarily disconnect the network, which could disrupt existing network services and other people using the network. Consult your network administrator before connecting your computer to the network. To connect your Macintosh to a thin coaxial network: 1 Shut down your Macintosh. 2 Attach one end of a thin coaxial cable to the last thin coaxial transceiver on the network.
Connecting to other types of Ethernet networks The Apple Ethernet AUI Adapter is a universal adapter that lets you connect your Macintosh to less-common types of industry-standard Ethernet media, such as thick coaxial or fiber-optic cable. If you are using the Apple Ethernet AUI Adapter, you also need an Ethernet transceiver for your specific media type; the transceiver must have a standard AUI port on it.
4 Plug the adapter’s power cord into an electrical power outlet. 5 Plug the connector on the Apple Ethernet AUI Adapter into the AAUI Ethernet port on your Macintosh. Next, see “Configuring Your Network Connection” later in this chapter for information on configuring your network connection.
Configuring your network connection After you physically connect your computer to a LocalTalk or Ethernet network, you need to configure your network connection in the AppleTalk control panel, the TCP/IP control panel, or both. You use the AppleTalk control panel to set up your connection to an AppleTalk network (that is, a network using the AppleTalk protocol). You use the TCP/IP control panel to set up your connection to the Internet and to a TCP/IP network.
Configuring your AppleTalk network connection To configure your AppleTalk network connection, you must specify the port you use to connect your computer to the network. Larger networks use zones to create logical groupings of computers, printers, servers, and other network devices. For example, a network might have a zone for each floor in a multistory office building. If your network has more than one zone, you can choose the zone in which your computer is located.
4 Use the Current Zone pop-up menu (if available) to choose the zone you want. If you don’t see a pop-up menu here, this setting has been locked or your network is not set up to allow you to choose a zone. Zones are set up by the network administrator. 5 Click the close box to close the AppleTalk control panel. If you have made configuration changes, an alert box asks if you want to save them.
Configuring your TCP/IP network connection You use the TCP/IP control panel when your computer is connected to a network that uses TCP/IP standards, such as the Internet. TCP/IP (Transmission Control Protocol/Internet Protocol) is a standard set of rules (or protocols) for making connections among different types of computers. TCP/IP protocols can be used with many different types of network hardware, including LocalTalk, Ethernet, and dialup Internet connections.
“MacIP” stands for Macintosh Internet Protocol. MacIP is both a type of server and a protocol for sending Internet-type packets of information over an AppleTalk network. A MacIP server can provide all the TCP/IP setup information you need, but you need to know the zone where the MacIP server is located. Setting up To set up your TCP/IP network connection, follow these steps: 1 Choose Control Panels from the Apple (K) menu. The Control Panels window opens. 2 Double-click the TCP/IP icon to open it.
4 Use the Configure pop-up menu to choose a configuration method. If you are connected using Ethernet, the pop-up menu looks like this: If you are connected using AppleTalk (MacIP), the pop-up menu looks like this: What you do next depends on whether you are configuring your network manually or automatically. 5 If you are configuring your network connection manually, type the information provided by your network administrator or Internet service provider into the appropriate boxes.
7 Click the close box to close the TCP/IP control panel. If you have made configuration changes, an alert box asks if you want to save them. If you have changed the port, an alert box also tells you that the change will interrupt any TCP/IP services that are established. For example, you may have to quit and reopen a Web browser or e-mail software after saving changes. 8 To save your changes, click the Save button. Your changes take effect immediately; you do not have to restart your computer.
Read this chapter for information about the Internet and online services software that is included with your computer. 6 Using an Online Service or the Internet You can use your Macintosh to join the fastest growing organization on Earth: the online community. By connecting your computer to an online service or the Internet, you can exchange electronic mail (“e-mail”) messages, gather information on topics of interest, participate in discussion groups, download software, and use many other services.
America Online America Online (AOL) is an online service; in addition to Internet access, America Online provides many exclusive information services that may not be available on the Internet. AOL is also very easy to use, and may be the best choice if you have never used an online service or the Internet before. For more information about AOL, see its folder on your hard disk or on the CD that came with your computer.
What you can do online You can usually do the following through an online service or the Internet. Exchange electronic mail You use e-mail to exchange messages. You can create, read, and respond to e-mail. Unlike paper mail, you can conveniently send the same e-mail message to a group of recipients. You can also subscribe to e-mail distribution lists that provide information on topics of interest to you. Access the World Wide Web The World Wide Web is the fastest growing part of the Internet.
Download files You can retrieve pictures, sound files, movies, text documents, utilities, and application software at a minimal cost (and often at no cost at all). Although Apple Computer, Inc., does not provide technical assistance with non-Apple software you download, the software’s creators may provide technical support. Join a discussion group Discussion groups are forums where people with common interests openly exchange information by writing messages.
Expanding Your Computer’s Capabilities Chapter 7 Connecting Additional Equipment Chapter 8 Installing PCI Expansion Cards and Additional Memory III part
This chapter describes how to connect additional equipment such as a printer, second monitor, input device, or audio or video device. 7 Connecting Additional Equipment You can expand your computer system by connecting other equipment to it. The illustrations on the next two pages show where equipment connects to your Macintosh.
Your Computer’s Components and Front Panel Controls Microphone (optional) Floppy disk drive CD-ROM drive C CD-ROM drive Open/Close button Monitor Zip drive (optional) π Power key Expansion bay Speaker Power button 72 Chapter 7 Keyboard Mouse
C I π Floppy disk drive Works with high-density and double-sided 3.5" (89 mm) floppy disks CD-ROM drive Open/Close button Opens and closes the CD-ROM drive tray CD-ROM drive Works with CD-ROM discs and plays standard audio and Photo CDs Zip drive Works with Zip disks. For more information about the Zip drive, see Appendix C, “Using the Internal Zip Drive.” Expansion bay Behind this front panel, there is an expansion bay for an optional 3.5" or 5.25" storage device (up to 1.625" [41.3 mm] high).
Your Computer’s Ports and Connectors g SCSI port G Internal hard disk drive G Ethernet port (AAUI) Lockable cover latch Ethernet port (10Base-T) Monitor power socket [ Printer port (GeoPort) ≤ Power socket W Modem port (GeoPort) - Audio input ports (left & right) ™ Monitor port ˜ Â Composite video ports V Apple Desktop Bus (IN and OUT) (ADB) port - Audio output ports ≈ Sound input port - Sound output port (left & right) Access covers for expansion slots (3) æ Æ S-video ports (IN and OUT)
g SCSI port Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners G Ethernet port (AAUI) Connects your Macintosh to a high-speed Ethernet network using an adapter G Ethernet port (10Base-T) Connects your Macintosh to a high-speed 10Base-T Ethernet network [ Printer port (GeoPort) Connects your Macintosh to a printer, LocalTalk network, or GeoPort Telecom Adapter W Modem port (GeoPort) Connects your Macintosh to an external modem, GeoPort Telecom Adapter, or L
Connecting audio equipment Your computer has two sets of ports (also known as “jacks”) for handling audio equipment: sound input and output ports like those found on most models of Macintosh; and left and right RCA-type input and output ports. The sound input and output ports Your Macintosh can handle stereo sound from a sound input device—also called a sound source—such as a microphone, tape deck, or audio CD player. (If you have an internal CD-ROM drive, it can also be used to play audio CDs.
The computer’s sound input and output ports accept these 3.5-mm connectors: Stereo miniplug Extended miniplug The “stereo miniplug” is the smaller of the two and is found most often on stereo equipment. The extended miniplug, which is slightly longer and is found on voice quality microphones (such as the Apple PlainTalk Microphone), works only in your computer’s sound input port (≈). (Even though it will fit into the sound output port, it won’t work there.
The left and right RCA-type ports accept this type of connector: RCA-type plug If your equipment has a different type of connector, you can purchase an adapter at an electronics supply store. Connecting most audio equipment To connect most audio equipment, follow the steps below. For specific instructions on connecting a microphone, skip to the next section, “Connecting and Positioning a Microphone.
5 If your audio equipment is a sound input device such as a tape deck, audio CD player, or VCR, attach it to either the sound input port or the left and right RCA input ports. Connect cables that have a stereo miniplug to the sound input port (≈). If you’re using a cable with two RCA-type connectors, connect to the right and left RCA input ports (-).
7 Turn on the computer and the audio equipment. You will probably need to adjust the settings (including volume) in the control panel that handles sound on your computer. For instructions, choose Macintosh Guide (or Mac OS Guide) from the Guide (h) menu; click the Guide’s Index button, and choose “sound” from the index.
3 Place the Apple PlainTalk Microphone at the top center of the monitor, so that the microphone’s Apple (K) icon is facing you. If you’re using a different microphone, position it according to these guidelines: m The microphone should be between 1 and 3 feet away from you. m The microphone should be directly in front of you to minimize the effect of background noises. 4 Turn on the computer. Now that your computer is on, you need to activate the microphone by selecting it as the sound input device.
6 Double-click the Monitors & Sound control panel to open it. Below is an example of the Monitors & Sound control panel. The control panel may look slightly different on your computer. 7 Click the Sound icon at the top of the Monitors & Sound control panel. 8 Select “External Microphone” from the Sound Input pop-up menu. Sound button Sound Input pop-up menu 9 Click the close box to close the Monitors & Sound control panel window. Now you’re ready to use your microphone.
Connecting video equipment You can connect video equipment to your computer so that you can view TV and other video images on your monitor, and store the images on your hard disk. You can also view the Macintosh desktop on a television screen attached to the computer, and record images from the desktop using a videocassette recorder (VCR). Your Macintosh can work with two major video formats: m Composite video, which is used by most televisions, most VCRs, and laserdisc players.
The S-video input and output ports accept this type of connector: S-video connector Note: The S-video input port is compatible with both seven-pin and four-pin S-video connectors. IMPORTANT The S-video connector is a round plug with several small metal pins, which resembles other Macintosh connectors, such as those for a printer, modem, mouse, or keyboard. Don’t confuse the connectors; they’re not interchangeable.
Connecting a VCR or video camera for input 1 Make sure that the video equipment you want to connect has either an RCA-type video port or an S-video port. 2 Place the equipment near the Macintosh. 3 Shut down the Macintosh and turn off the equipment. 4 Assemble the cables you need to connect the equipment to the Macintosh. Depending on what kind of ports your VCR or camera has, you’ll need different cables (available at an electronics supply store).
6 Plug the other end of the video cable into either the S-video input port (æ) or the yellow RCA Video input port (˜) on the Macintosh. If the S-video connector doesn’t slide easily into the port, check the pin alignment and try again. Don’t use force, which could damage the computer or cable. 7 Plug the RCA-type connectors on the audio cables into the left and right RCA Audio Out ports on the VCR or camera.
Composite video connection for input from a VCR ˜ Composite video input port - Audio input ports (left and right) Video Out port Audio Out ports (left and right) VCR Triple RCA-plug cable (available at most electronics supply stores) S-video connection for input from a camera - Audio input ports (left and right) æ S-video input port S-video Out port Audio Out ports (left and right) S-video cable Dual RCA-plug cable (available at most electronics supply stores) Connecting Additional Equipment 87
Composite video connection for input from a camera ˜ Composite video input port - Audio input ports (left and right) Video Out port Audio Out ports (left and right) Triple RCA-plug cable (available at most electronics supply stores) 9 Turn on the computer and the VCR or camera. You can now begin working with the video equipment connected to your computer. You will probably need to adjust the video settings in the software that handles sound on your computer.
4 Assemble the cables you need. Depending on what kind of ports your VCR has, you’ll need different cables (available at an electronics supply store). m If your VCR has an S-video In port, you’ll need the following cables: Video cable with S-video connectors at each end. S-video S-video Two audio cables with RCA-type connectors (plugs) at each end. The cables can be separate, or joined like the one in the illustration.
8 Plug the RCA-type connectors on the audio cables into the left and right audio output ports (-) on the Macintosh. If the cable is color-coded, the red connector is for the right port, and the black or white connector is for the left port.
9 Turn on the computer and the VCR. 10 Select “line input” on your VCR. See the manual that came with your VCR for instructions on how to select the line input source. For further instructions on how to record the computer’s output on videotape and add voice annotation, choose Macintosh Guide (or Mac OS Guide) from the Guide (h) menu; click the Guide’s Index button, and choose “video” from the index.
Television used as a monitor with a composite video connection  Composite - Audio output video output port ports (left and right) Video In port Audio In ports (left and right) TV Triple RCA-plug cable (available at most electronics supply stores) Using a television and a monitor together The amount of video random-access memory (VRAM) determines whether you can view the desktop simultaneously on both a television and the computer monitor.
Connecting external SCSI devices Your computer has a port for connecting devices that use the Small Computer System Interface (SCSI, pronounced “skuh-zee”). SCSI is a standard method for connecting disk and cartridge drives, CD-ROM drives, scanners, and other devices. The SCSI port permits high-speed communication between the computer and the device. The SCSI icon appears above the port on the computer’s back panel. SCSI icon SCSI port You can connect SCSI devices to the SCSI port in a chainlike fashion.
Before you connect a SCSI device Before you connect a SCSI device to your Macintosh, be sure to complete the tasks explained in this section. IMPORTANT This section contains general instructions for attaching SCSI devices to your computer. Be sure also to follow the specific instructions that came with your external hard disk drive or other SCSI device when connecting the device to your Macintosh.
Make sure you use the right type and length of cable To attach a SCSI device to your computer or to another device in the chain, always use SCSI cables that are double-shielded, such as Apple SCSI cables. Never use printer-type RS232 cables (commonly used with DOS and Windows computers). Poor quality SCSI cables are often the cause of SCSI problems. Avoid mixing brands and types of SCSI cables.
Terminate the SCSI chain properly To ensure accurate transmission of information, a terminator must be present at each end of a SCSI chain. There is already a built-in terminator at the beginning of the chain. Therefore, you only need to make sure that the last device in the chain has a terminator. IMPORTANT In almost all cases, only the first and last devices in the SCSI chain should be terminated with the exceptions noted below. Make sure that no external SCSI device but the last one has a terminator.
Connecting a SCSI device After you read “Before You Connect a SCSI Device” earlier in this chapter, follow the instructions below. Use these general instructions in conjunction with the more specific instructions that came with your SCSI device. 1 Shut down your Macintosh. 2 Make sure the SCSI device is switched off. WARNING Do not connect or disconnect any device while the device or your Macintosh is turned on. Doing so could damage the device, your computer, or both.
Connecting a printer Your computer has a printer port, which you use to connect a printer. Printer port icon Printer port The printer port accepts either a direct cable connection (to printers such as the StyleWriter 2500) or a network cable connection (to printers such as most LaserWriter models). A printer can also be connected to the modem port. See the manual that came with your printer for more detailed information and instructions on setting up and using the printer.
Connecting a second monitor You can install an expansion card that provides a second monitor port, if one monitor doesn’t provide enough screen space. To connect a second monitor, purchase a video card and install it in one of the computer’s PCI expansion slots, or have an Apple dealer install it for you. (If you are installing the expansion card yourself, follow the instructions that came with the card and the instructions in Chapter 8 of this manual.
Connecting an ADB input device Your computer has an Apple Desktop Bus (ADB) port, which connects the mouse and the keyboard to your computer. You can add other input devices, such as a bar-code reader, graphics tablet, or joystick. The ADB port is marked with the V icon. ADB port icon ADB port You can connect up to three ADB devices in a chainlike fashion to a single ADB port. The exact number depends on how much power the devices require. Before you attach or remove an ADB device, turn off the computer.
Securing your computer To deter theft of your computer and the components inside it, you can purchase a locking cable and attach it to your computer. The back panel has a built-in port for a locking cable, and the computer cover has a lockable latch that prevents the computer from being opened. When the lockable cover latch is pulled out, the computer’s cover can not be removed. You can pass a security cable or padlock through this opening in the cover latch to keep it in its locked position.
Read this chapter for instructions on installing PCI expansion cards and memory in your computer. 8 Installing PCI Expansion Cards and Additional Memory This chapter provides information about peripheral component interconnect (PCI) expansion cards and memory, and explains how to install both.
About PCI expansion cards You can install printed circuit boards (called “cards”) for video and graphics applications, networking and communications, additional processing power, or other purposes. The cards fit into connectors, called “expansion slots,” inside the computer. Your Macintosh has three expansion slots, each designed to accept a 7-inch or 12-inch long PCI card. Install only expansion cards that come with Macintosh drivers and are compliant with the PCI 2.0 standard.
About memory You can add memory—dynamic random-access memory (DRAM) or video random-access memory (VRAM)—to your computer in packages called Dual Inline Memory Modules, or DIMMs. You can also upgrade your computer’s cache by installing a cache module. The following illustration shows the locations of memory slots on the logic board. See the sections that follow for important information about DRAM, VRAM, and cache configurations.
DRAM configurations You can increase your computer’s DRAM to up to 512 MB. The main logic board has eight DIMM slots which accept DIMMs that meet these specifications: m 8, 16, 32, or 64 MB (128 MB DIMMs are available, but they have not been tested for use with Power Macintosh computers.) m 64-bit wide, 168-pin m 70-nanosecond (ns) RAM access time or faster (If you install DIMMs with different speeds, they will all operate at the speed of the slowest DIMM installed.
VRAM configurations Video RAM (VRAM), like standard DRAM, is also provided in DIMMs. Your computer comes with 2 MB of VRAM installed in two 1 MB DIMMs. (These DIMMs are installed in the two bank 1 slots.) Your computer’s VRAM can be expanded to a maximum of 4 MB by adding two 1 MB DIMMs to the two bank 2 slots. Both DIMMs must be added at the same time. IMPORTANT The VRAM DIMMs must be 32-bit wide, 112-pin fast-paged mode with 70-ns RAM access time or faster.
Installing a PCI expansion card or memory Follow these instructions to install a PCI expansion card or memory. Opening the computer 1 If your computer is turned on, turn it off by choosing Shut Down from the Special menu, then wait 20 minutes. Before proceeding with these instructions, you need to allow the computer’s internal components to cool. 2 Unplug all the cables from the computer, including the power cord.
5 Remove the computer cover. Press the release button on the side of the cover. Then lift up the cover panel near the button, and slide it off. Press the button and lift the cover panel up a few inches. Button Slide the cover panel to the right and lift it off.
6 Set the cover panel aside. To protect the metal shielding on the inside of the panel, lay down the panel so that the metal shielding faces up. 7 Reconnect the power cord to the computer. Connect the power cord to your computer and to an AC outlet. This helps protect the computer from damage caused by electrostatic discharge. Plug the power cord into the power socket.
8 Touch the metal part of the power supply case inside the computer to discharge static electricity from your body. IMPORTANT Always do this before you touch any parts, or install any components, inside the computer. To avoid generating static electricity, do not walk around the room until you have completed the installation of the expansion card or memory and closed the computer.
9 Disconnect the power cord from the back of the computer. Remove the power cord from the back of the computer. What you do next depends on whether you are installing a PCI expansion card or memory. 10 112 Chapter 8 If you are installing a PCI expansion card, go to the next section, “Installing a PCI Expansion Card.” If you are installing memory, skip ahead to “Installing Memory (DRAM, VRAM, or Cache)” later in this chapter.
Installing a PCI expansion card 1 Remove the screw from one of the three expansion port covers. Unscrew the port access cover.
2 Pull out the port access cover and set it aside. You won’t need the port cover for the rest of these instructions, but save it in case you ever remove the PCI card and need to cover the port again. 3 Remove the card from its static-proof bag. Hold the card by its edges to avoid touching the connector or any of the components on the card.
4 Align the connector end of the card with the expansion slot.
If you are installing a 12-inch card, make sure the other end of the card fits into the proper card guide. If the PCI card you are installing is full-length (12 inches), be sure that it fits in one of these three card guides toward the front of the computer. (back of computer) 5 Press the card gently but firmly until the connector is fully inserted. m Don’t rock the card side to side; instead, press the card straight into the slot. (Rocking the card can damage the PCI slot.) m Don’t force the card.
6 Reinsert the screw that you removed earlier, and tighten it. Secure the card in place by reinserting the screw you removed earlier. (front of computer) If you have other cards to install, put them in now by repeating steps 1 through 6. 7 If you are installing memory, proceed to “Installing Memory (DRAM, VRAM, or Cache).” If you are finished installing items in your computer, skip ahead to “Closing the Computer” later in this chapter.
Installing an unusually long PCI card If a 12-inch PCI card has long ports that make it difficult to insert into the slot, it may be necessary to temporarily remove the speaker housing/card guide assembly to install the card. Follow these steps to remove the speaker housing/card guide assembly and install a PCI card. 1 Remove the speaker housing/card guide assembly as shown below. Sqeeze these two tabs and slide the speaker housing/ card guide assembly straight up.
2 If necessary, disconnect the two connectors to completely remove the speaker housing/card guide assembly. If you need to Speaker housing/card guide assembly completely remove the speaker housing/card guide assembly in order to insert the card, then disconnect these two connectors on the main logic board and completely remove the assembly. There is a cluster of three connectors in this area. Disconnect the outer two. They are the connectors for the fan and the speaker.
4 Slide the speaker housing/card guide assembly back into place. Slide the speaker housing/card guide assembly straight down and snap it back into place inside the computer. Be sure that the proper card guide engages the end of the card as you slide the assembly in place.
5 If you disconnected the two connectors in step 2, reconnect them now. After you’ve reinstalled the speaker housing/card guide assembly, be sure you reconnect these two connectors to the main logic board. Speaker housing/card guide assembly IMPORTANT Make sure the two connectors are connected properly. Otherwise, the fan may not receive power and the components in your computer could be damaged due to excessive heat.
6 Reinsert the screw that you removed earlier, and tighten it. Secure the card in place by reinserting the screw you removed earlier. (front of computer) 7 122 Chapter 8 If you are installing memory, go to the next section, “Installing Memory (DRAM, VRAM, or Cache).” If you are finished installing items in your computer, proceed to “Closing the Computer” later in this chapter.
Installing memory (DRAM, VRAM, or cache) 1 Unlock the top chassis by rotating the two locking levers on the chassis. Unlock the top chassis by moving the two locking levers upward and outward, as shown.
2 Using the plastic handle, lift the top chassis up and to the side until it rests on your working surface, revealing the DRAM, VRAM, and cache slots underneath. Using the handle, gently swing the top chassis to the right until it rests firmly on your work surface.
3 If you need to remove one or more existing DRAM DIMMs to make room for new ones, remove them now by following the illustration below. IMPORTANT Do not touch the DIMM’s connectors. Handle the DIMM only by the edges. DRAM DIMM (Your DIMM’s shape and components may vary.) Connectors While holding the DIMM along its side edges, press down on the ejector(s) as shown. The DIMM will be released from its slot, and you DRAM slot (1 of 8) can then pull the DIMM straight up and out of the slot.
4 If you’re installing DRAM DIMMs, align them in the DRAM slots as pictured. IMPORTANT Do not touch the DIMM’s connectors. Handle the DIMM only by the edges. DRAM DIMM (Your DIMM’s shape and components may vary.) Connectors Notches The DRAM DIMM is designed to fit into the slot only one way. Be sure to align the notches in the DIMM with the small ribs DRAM slot (1 of 8) inside the slot. With the ejector(s) in the “open” position (as shown), push down on the DIMM until it snaps into place.
5 If you’re installing VRAM DIMMs, place them in the VRAM slots as illustrated below. IMPORTANT Do not touch the DIMM’s connectors. Handle the DIMM only by the edges. Ejector (Your slot may have one or two ejectors. They should be pushed outward and down to be in the “open” position, as shown.) VRAM DIMM (Your DIMM’s shape and components may vary.) The VRAM DIMM is designed to fit into the slot only one way. Be sure to align the notches in the DIMM with the small ribs inside the slot.
6 If you’re upgrading the cache module, remove the old cache module as illustrated below. IMPORTANT Do not touch the connectors on the cache module. Handle it only by the edges. Cache module slot Cache module (Your module’s shape and components may vary.) While holding it by the edges, pull the cache module straight up out of the slot.
7 If you’re upgrading the cache module, insert the new one as illustrated below. IMPORTANT Do not touch the connectors on the cache module. Handle it only by the edges. Cache module slot Cache module (Your module’s shape and components may vary.) The cache module is designed to fit into the slot only one way. Be sure to align the notches in the module with the small ribs inside the slot.
8 Replace the chassis by swinging it back into place. Using the handle, gently swing the top chassis closed until it rests firmly on the bottom chassis.
9 Lock the chassis by rotating the locking levers. Lock the top chassis in place by moving the two locking levers inward and downward, as shown. Be sure that they snap underneath the raised catches on the chassis. Raised catch Raised catch 10 Proceed to “Closing the Computer,” next.
Closing the computer 1 Replace the computer cover panel. Align the bottom edge of the cover panel with the computer chassis as shown below. Then press the cover panel onto the chassis until it snaps into place. Fit the bottom edge of the cover panel into the floor of the computer. Press down on the top edge of the cover panel until it snaps firmly into place.
2 Lift up the computer so that it sits upright. You are now finished with the installation. You may reconnect the cables and power cord you disconnected from your computer, turn on the computer, and start using the equipment you installed. If you need help reconnecting your cables, see Chapter 1, “Setting Up Your Computer.” WARNING Never turn on your computer unless all of its internal and external parts are in place.
5 If you disconnected the two connectors in step 2, reconnect them now. Troubleshooting Chapter 9 Start Here If Trouble Occurs Chapter 10 Solutions to Common Problems Chapter 11 Diagnostic Techniques IV IMPORTANT Make sure the two connectors are connected properly. Otherwise, the fan may not receive power and the components in your computer could be damaged due to excessive heat.
Consult this chapter and Chapter 10 to solve problems with your computer and its system software before you call Apple for assistance. 9 Start Here If Trouble Occurs Your computer came with a booklet that describes the service and support options that are available from Apple. It contains phone numbers you can call if you have trouble with your computer and also describes many other ways of obtaining support information from online services, the Internet, and automated fax services.
Step 1: Gather as much information as you can When you see an error message, you don’t have to take action immediately. The message stays on the screen until you click the OK (or Restart) button or turn off the Macintosh. m Make a note of exactly what you were doing when the problem occurred. Write down the message you see on the screen and its ID number (if any).
Step 2: Restart your computer Often you can eliminate a problem simply by restarting your computer, which clears the computer’s memory. To restart your Macintosh when you are having trouble, try the following steps: 1 If you can, save any open documents before restarting. If your system is frozen and does not respond to anything you do, or if you have a “bomb” message on the screen, saving may not be possible.
Step 3: Check onscreen help, if you can Macintosh Guide (or Mac OS Guide on some systems) contains some troubleshooting information that is not included in this user’s manual. If you are able to start up your computer properly, choose Macintosh Guide (or Mac OS Guide) from the Guide (h) menu; click the Guide’s Topics button, and choose Troubleshooting from the list.
m Volume Information This command uses the window to display information about disks and disk partitions that your computer can access. m Device Information This command uses the window to display information about equipment, such as CD-ROM drives and scanners, connected to your computer. m Control Panel Information This command uses the window to display a list of control panels installed on your computer.
Consult this chapter for solutions to specific problems with your computer after trying the general troubleshooting tips in Chapter 9. 10 Solutions to Common Problems This chapter contains descriptions of specific problems you might experience with your computer and solutions for them. If you haven’t already tried the general troubleshooting tips in Chapter 9, do that first. Then return to this chapter.
Problems turning on or starting up your computer The computer is turned on but the screen is dark. One of the following is probably the cause: m You have a screen saver program that darkens the screen when the computer has not been used for a certain period of time. Press a key or move the mouse to turn off the screen saver. m Your computer has gone to sleep due to inactivity. “Wake it up” by pressing the Power key (marked with a π) on the keyboard.
m There may be a problem with the information stored in the area called parameter RAM (PRAM) or nonvolatile video RAM (NVRAM). Reset the PRAM and NVRAM. When you reset the PRAM and NVRAM, the settings on most of your computer’s control panels revert to their defaults (original, standard settings). You may want to check the settings in your control panels for memory, networking, and monitors, and any aspect of your work that seems affected after you reset the PRAM and NVRAM.
8. Restart your computer without holding down the Shift key. The computer starts up with your Extensions turned on again. 9. If you had selected special settings in any control panels, open those control panels to respecify the settings you want. When you start up the computer, you see a message about the system software. m The system software on the startup disk you’re using may be incomplete or damaged or may be the wrong version. Make sure you’re using the correct disk as a startup disk.
m System software is not installed on the startup hard disk, the system software is damaged, or the hard disk is not working properly. Follow the instructions in “Testing and Repairing Your Hard Disk,” in Chapter 11, “Diagnostic Techniques,” to test your startup hard disk and repair any damage. If repairing the disk doesn’t help, reinstall system software on your startup hard disk. For detailed instructions, see “Installing System Software” also in Chapter 11.
A “sad Macintosh” icon appears and the computer won’t start up. This icon indicates that your Macintosh cannot start up because of a problem with the system software or the computer hardware. Eject any floppy disks by turning off the computer and then holding down the mouse button while you turn the computer on again. Try starting up with the system software CD-ROM disc. Do this by inserting the CD-ROM disc into the CD-ROM drive and holding down the C key while you restart the computer.
The computer freezes as icons are appearing at the bottom of your screen (system extensions are loading). m Some equipment may not be correctly connected to your computer or an individual piece of external equipment may be causing the problem. Shut down the computer and disconnect external equipment. To determine which piece of equipment is causing the problem, reconnect them one by one and start up your Macintosh each time until the problem reoccurs.
The hard disk icon does not appear on the desktop. If you don’t see a hard disk icon on the desktop, try the following: m Use the Drive Setup program to make the disk available. Drive Setup is on the system software CD-ROM disc. For instructions on using Drive Setup, follow the instructions in “Testing For Damage On Your Hard Disk” in the section “Testing and Repairing Your Hard Disk” in Chapter 11, “Diagnostic Techniques.
Your computer won’t restart, and there may or may not be a CD-ROM disc in the CD-ROM drive. m Your computer may be trying to start up from a CD-ROM disc. Press the Open/Close button of your CD-ROM drive to open the tray, and remove the CD-ROM disc. Close the tray, then restart your computer. m If the computer freezes, you can try to “force” the program you’re using to quit by simultaneously pressing the keys Command (x), Option, and Esc on your keyboard.
Problems with application programs, documents, and memory You can’t start an application program; you see a message that not enough memory is available. All the memory in your Macintosh is in use by other application programs, system software, and system resources. m Quit other open programs to free up memory, then open the program you want to use. m Follow these steps to allocate more memory to the program: 1. Choose About This Macintosh from the Apple (K) menu.
m Use the Memory control panel to reduce the size of the disk cache, remove or reduce the size of your RAM disk, or turn on virtual memory. For more information, see Macintosh Guide (or Mac OS Guide), available in the Guide (h) menu. Note: If you have both virtual memory and a RAM disk turned on in the Memory control panel, don’t set both of them at or near their maximum values. Doing so can result in unpredictable or reduced performance by your computer.
The computer “freezes.” m Your computer may be trying to complete a task, but it’s taking so long that it seems that the screen has frozen. If you need to do something else instead, try simultaneously pressing the Command (x) key and the period key (.) to cancel the task the computer is working on. m There may be a temporary software problem that can be fixed by restarting your computer. Follow the instructions in “Step 2: Restart Your Computer” in Chapter 9, “Start Here If Trouble Occurs.
m Restart your Macintosh. (For detailed steps, see Chapter 9, “Start Here If Trouble Occurs.”) Most software problems are temporary, and restarting the computer usually corrects the problem. m Check for multiple System Folders on your startup disk, using the Find File command. Throw away extra System Folders. The System Folder that your computer is using has a small computer icon on it, which distinguishes it from any other System Folder.
m Sometimes incompatible system extensions or control panels can cause system software problems. Restart while holding down the Shift key; this temporarily turns off all system extensions. If your computer works normally after you do this, use the Extensions Manager control panel (in the Control Panels folder in the Apple [K] menu) to turn on extensions and control panels one at a time. Restart after you turn on each extension and control panel.
You can’t open a document, or you see a message that an application program can’t be found. The document may have been created with a program that is not on your hard disk, or with a different version of the program. m Try starting a program that you think might be able to open the document. Then choose Open from the program’s File menu to open the document. For more information, see the documentation that came with the program.
You experience problems using a document from a DOS or Windows computer. If you can’t open a DOS or Windows document by double-clicking its icon, try one of the following: m Open the document from within the program by choosing Open in the program’s File menu. m Use the PC Exchange control panel (in the Control Panels folder in the Apple [K] menu) to specify which Macintosh program will open the document.
You see a message that your application program can’t be opened because a file can’t be found. Macintosh programs designed specifically for the PowerPC microprocessor (also called “native” applications) use special files called “shared libraries.” Any necessary shared libraries should be installed automatically when you install these special Macintosh programs. Follow the directions that came with your program to reinstall it.
Problems with CD-ROM drives and discs Problems using the CD-ROM drive The CD-ROM drive icon does not appear on the screen. m If you reinstalled the CD-ROM software, make sure to restart your computer afterward. m Make sure that the Apple CD-ROM extension is turned on in the Extensions Manager control panel. (Open the Extensions Manager control panel in the Control Panels folder in the Apple [K] menu). Then restart your computer.
The tray of your CD-ROM drive won’t open. If a CD-ROM disc icon appears on your screen: m Drag the disc icon to the Trash, or select it and choose Put Away from the File menu. (Note: You won’t lose information on the CD-ROM disc by dragging its icon to the Trash. Don’t select the disc icon and then choose Eject Disk from the Special menu.) If the AppleCD Audio Player is active, choose Eject CD from the File menu or click the eject button in the AppleCD Audio Player controller.
Your computer won’t restart, and there may be a CD-ROM disc in the CD-ROM drive. m Your computer may be trying to start up from a CD-ROM disc. Press the Open/Close button of your CD-ROM drive to open the tray, and remove the CD-ROM disc. Close the tray, then restart your computer. Your CD-ROM disc is vibrating in the CD-ROM drive. m Some CD-ROM disc labels have artwork that is noticeably thicker on one side than the other and can cause the disc’s weight to be slightly off-center.
Problems using CD-ROM discs You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop. m Make sure that the disc label is facing up and the disc is centered in the tray. IMPORTANT If you’re using a small (8 cm) disc, make sure it’s centered within the tray’s inner ring and the computer is absolutely level. An improperly seated small disc in your computer may result in damage to the disc, the CD-ROM drive, or both. m Make sure the tray is closed all the way.
Your computer ejects a CD-ROM disc without giving you any error message. m Make sure the disc is lying flat in the tray and the disc label is facing up. IMPORTANT If you’re using a small (8 cm) disc, make sure it’s centered within the tray’s inner ring and the computer is absolutely level. An improperly seated small disc in your computer may result in damage to the disc, the CD-ROM drive, or both. m The disc may need to be cleaned.
Your CD-ROM disc is vibrating in the CD-ROM drive. m Some CD-ROM disc labels have artwork that is noticeably thicker on one side than the other and can cause the disc’s weight to be slightly off-center. This uneven distribution of weight coupled with the high rotation speed of your CD-ROM drive can cause some discs to wobble in the drive and make your computer vibrate. The vibration damages neither the CD-ROM disc nor the computer and affects very few CD-ROM discs.
Problems playing audio CDs You don’t hear any sound when you play an audio CD or an audio track on a CD-ROM disc using the AppleCD Audio Player. m If you have headphones or speakers connected to the computer, make sure they are firmly connected. Make sure the volume control on your headphones or speakers is not turned down too low. m If you do not have headphones or speakers connected to the computer, make sure that nothing else is plugged into the computer’s sound output port (-).
Problems using Photo CDs You insert a Photo CD disc, but its icon doesn’t appear on the desktop. m Reinstall the CD-ROM and QuickTime software. The easiest way to do this is by reinstalling your system software, following the instructions in Chapter 11, “Diagnostic Techniques.” Your computer does not display color icons for individual images on a Photo CD. m Your computer may be low on memory. To view color icons, restart your computer and then reopen the Photos folder.
Problems with floppy disks and floppy disk drives You can’t eject a floppy disk. If you can’t eject a floppy disk in the usual way, by selecting the disk’s icon and choosing Put Away from the File menu or by dragging the disk’s icon to the Trash, try the following in order: m Hold down the x and Shift keys and press the number 1 key on your keyboard. m Shut down the computer. If the disk isn’t ejected, then hold down the button on your mouse or other pointing device while you start up the computer again.
After inserting a floppy disk, you see the message, “This is not a Macintosh disk: Do you want to initialize it?" or "This disk is damaged: Do you want to initialize it?" m The floppy disk may be new and not yet initialized. If you’re sure the disk has never been used, click Yes. WARNING Clicking Yes erases all data that may be on the disk. Therefore, only click Yes if you’re sure the disk contains no important data. If you’re not sure, click No.
m The disk drive may be damaged. To see if this is the problem, click No to eject the disk; then insert the disk into another drive, if you have one. If you still see the message, the floppy disk may be damaged. If the disk icon appears on the desktop, one of the drives may be damaged. (When a disk that was written on by one drive cannot be read by another, the heads on one of the drives are out of alignment.
Problems with hard disks The computer won’t start up from the internal hard disk, or the hard disk icon doesn’t appear on the desktop. m There may be a temporary software problem. Turn off the computer, wait at least 10 seconds, and then turn it on again. m There may be a problem with your startup disk or with its system software. See “Testing and Repairing Your Hard Disk” in Chapter 11, “Diagnostic Techniques.” The computer is using the wrong disk as a startup disk.
m Use the Memory control panel to turn off virtual memory. For more information on virtual memory, see the information about memory in Macintosh Guide (or Mac OS Guide), available in the Guide (h) menu. Note: If you turn on both virtual memory and RAM disk in the Memory control panel, don’t set both of them at or near their maximum values. Doing so can result in unpredictable or reduced performance by your computer. (RAM disk uses random-access memory, or RAM, as if it were a hard disk.
m If you don’t need to see thousands or millions of colors on the screen, reduce the color depth. Open the Monitors and Sound control panel in the Control Panels folder; then click 256 in the Color Depth section. m Increase the speed of mouse tracking. Open the Mouse control panel in the Control Panels folder; then set Mouse Tracking to Fast. m Make sure your computer is not calculating folder sizes.
m There is a software problem. Try the following: Press x-Option-Esc to quit the application program in use when the problem occurred. If this works, you can save the documents open in other programs before restarting. Restart your Macintosh. For instructions, see Chapter 9, “Start Here If Trouble Occurs.” m Follow the suggestions in the entry, “A Dialog Box With a Bomb Appears” earlier in this chapter. Typing on the keyboard produces nothing on the screen.
m There is a software problem. Restart your Macintosh. For instructions, see Chapter 9, “Start Here If Trouble Occurs.” Check the startup disk and application program you were using when the problem occurred. To check that the programs and the system extensions you’re using are compatible with the system software, restart while holding down the Shift key; this temporarily turns off all system extensions.
Your screen displays a right-angle bracket prompt (>). Your computer has tried to launch a “debugging” application, but could not find one on your hard disk. Debugging applications are programs that software developers use to locate and fix problems in computer code. If you do not have a debugging application installed, your screen displays a rightangle bracket prompt (>). To return to the desktop, type G and then press Return.
Some icons look different from usual. m There may be a problem with the information that the computer uses to keep track of files. To fix this problem, you need to rebuild the desktop. For instructions, see “Rebuilding Your Desktop” in Chapter 11, “Diagnostic Techniques.” m You may be using a file-compression program to save space on your hard disk. Some compression programs change the appearance of icons. When trying to open or move a font file, you see an error message. m The font file may be damaged.
The computer makes unusual sounds. m A program may need your attention. If an icon is blinking in the menu bar, open the menu, choose the program whose icon is blinking (it may have a diamond by its name), and take the necessary action. m Open the Easy Access control panel (if it is installed on your computer) and check whether any of its features are turned on. m Select a different system sound in the Sound control panel.
Note: If you have an Apple printer, you need to determine which printer driver to reinstall—the one that came with your printer or one of the drivers included on your system software CD-ROM disc. Depending on when you bought your printer, one of these printer drivers will be more recent than the other. It is the more recent one you want. Nothing happens, or an error message appears when you try to print. m There may not be enough memory for printing.
m Make sure that all the network software is installed. The Network and AppleShare extensions should be in the Extensions folder. If you want to use file sharing, the Sharing Setup control panel should be in the Control Panels folder, and the File Sharing extension should be in the Extensions folder. If any of these items is missing, reinstall the system software according to the instructions in Chapter 11, “Diagnostic Techniques.” The computer you want to connect to doesn’t appear in the Chooser.
m Some disk-formatting programs don’t work with file sharing. If you use such a program, contact the manufacturer or vendor for compatibility information. m There may be a problem with some of the information your computer uses to start up file sharing. Follow these steps in order until the problem is solved: 1. Open the Sharing Setup control panel and enter new information in the Owner section. Then try again to turn on file sharing. 2.
The file-sharing section doesn’t appear in the Sharing Setup control panel. m You may have turned off AppleTalk or file sharing using the Extensions Manager control panel. Turn them back on. m If the file-sharing and network software are not in your System Folder, reinstall them by reinstalling system software. For more information, see Chapter 11, “Diagnostic Techniques.” You can’t open a shared disk or folder. m You may not have the access privileges needed to use the disk or folder.
Consult this chapter to learn how to check system extensions, test and repair hard disks, install and remove system software, and use other diagnostic techniques. 11 Diagnostic Techniques This chapter provides detailed instructions on several techniques you will use to diagnose and fix problems involving system software and hard disks. You will learn how to check your system extensions, start up from your system software CD-ROM disc, and test and repair disks.
2 Turn off troublesome extensions using the Extensions Manager control panel. For more information about Extensions Manager, see Macintosh Guide (or Mac OS Guide), available in the Guide (h) menu. Tips for locating problem extensions: m If you recently installed a new item in the System Folder, it may be causing the problem. If you recently installed a new application program, a new extension may have been installed along with it. Check for new items in the Extensions folder and Control Panels folder.
Testing and repairing your hard disk If you see a message reporting that a disk is damaged or unreadable, you may need to repair the disk. Try these suggestions first If you can’t start up from a hard disk or you don’t see the hard disk icon on the desktop, try the following: m If the hard disk is internal, shut down your Macintosh, wait at least 10 seconds, and then turn it on again.
Testing for damage on your hard disk You can test a hard disk for damage with the Drive Setup program, which is on the system software CD-ROM disc that came with your computer. 1 Start up your computer from the system software CD-ROM disc that came with your computer. See “Starting Up From the System Software CD-ROM Disc” later in this chapter. 2 Locate the Drive Setup icon and double-click it to open the Drive Setup program. 3 In the list of drives, click the disk you want to test.
Repairing a damaged disk You can repair some types of disk damage by using the Disk First Aid program, which is on the system software CD-ROM disc that came with your computer. 1 Start up your computer from the system software CD-ROM disc that came with your computer. See “Starting Up From the System Software CD-ROM Disc” later in this chapter. 2 Locate the Disk First Aid icon and double-click it to open the Disk First Aid program. 3 Click the icon of the disk you want to test.
4 Click Repair to begin testing and repairing the disk. You can’t repair the startup disk or the disk that contains the Disk First Aid program, but you can test these disks by clicking Verify. If the program reveals a problem with either of these disks, start up the computer from another disk so that you can repair the damaged disk. If you want to test and repair another disk, click its icon and then click Repair. 5 When testing and repair are done, choose Quit from the File menu.
Initializing a hard disk The hard disk inside your computer was initialized (formatted for use) at the factory, so you shouldn’t need to initialize it. You need to initialize a hard disk only if one of the following is true: m You purchase an uninitialized hard disk from another manufacturer. m Your hard disk is damaged and can’t be repaired with Disk First Aid. If a hard disk needs to be initialized, its icon does not appear on the desktop when you start up the computer using another disk.
3 In the list of drives, click the disk you want to initialize. 4 Click Initialize to initialize the hard disk. 5 Click Quit when you see a message reporting that initialization was successful. If a message reports that initialization failed, try again. If initialization fails a second time, take the disk to your Apple-authorized service provider for repair.
If you see a blinking question mark on your screen The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk. 1 Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray. 2 Place the CD-ROM disc in the tray with the disc label facing up. 3 To close the tray, push the tray in or press the Open/Close button. Your Macintosh recognizes the CD-ROM disc as a startup disk, and in a few seconds the Macintosh desktop appears.
Installing system software Your Macintosh came with all the necessary system software installed on its internal hard disk, so you don’t need to install system software on that disk unless you encounter software problems. When should you install system software? m You have a new hard disk or a newly initialized hard disk that does not yet contain system software. Follow the instructions in “Performing a Normal or Easy Installation of System Software” later in this section.
Performing a normal or easy installation of system software Follow the steps in this section to do what is commonly called a “normal” or easy installation of system software. If you’re installing system software on a hard disk for the first time, make sure that your hard disk has been initialized, a process that prepares the disk to store information. If you see the hard disk’s icon on the desktop when you start up the computer, the disk has been initialized.
4 Find and open the Drive Setup icon. You use the Drive Setup program to update your hard disk. You may need to look in a folder called Utilities to find Drive Setup. 5 In the list of drives, click your startup disk. 6 Choose Update Driver from the Functions menu. 7 When the update process is finished, quit Drive Setup. 8 Shut down your computer. 9 Start up your computer from the CD-ROM disc that contains system software.
11 Click Continue. The Easy Install dialog box appears. 12 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn’t, click Switch Disk until the correct disk name appears. 13 Click Install. 14 Follow the onscreen instructions. 15 When you see a message reporting that the installation was successful, click Restart. If your computer does not start up properly, see “If the Installation was not Successful,” next.
If the installation was not successful If a message reports that installation was not successful, try installing again. (Follow the instructions on the screen.) If, after reinstalling system software by doing a normal installation, you still experience problems with your computer, follow the steps in the next section for performing a “clean” installation of system software.
2 Find and open the Disk First Aid icon. You may need to look in a folder called Utilities to find Disk First Aid. After Disk First Aid starts, follow the instructions on the screen to verify your disk. Disk First Aid checks your hard disk for any problems. 3 When the verification process stops, check the results in the Disk First Aid window. If the results indicate that your hard disk appears to be OK, choose Quit from the File menu.
10 Find and open the Install System Software icon. The Installer’s “welcome” screen appears. 11 Click Continue. The Easy Install dialog box appears. 12 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn’t, click Switch Disk until the correct disk name appears. 13 Press Shift–x–K. The following dialog box appears.
14 Click the Install New System Folder button and click OK. The Easy Install dialog box appears. The Install button has changed to Clean Install, and the contents of your old System Folder have been moved to a new folder named Previous System Folder. 15 Click Clean Install, and follow the instructions that appear on the screen. It takes a few minutes to complete the installation. 16 When the installation is complete you see a message reporting that the installation was successful.
Replacing your special software Special software consists of items such as control panels, system extensions, custom utilities, fonts, or Apple Menu Items that you may have added to your old System Folder.
Performing a custom installation For most Macintosh users, the Easy Install procedure described in the previous sections is appropriate because it automatically installs all the items you need. However, if you’d like to select a combination of system software files for your specific needs, you can customize your system software installation. You use custom installation to install or update one or more specific files, or to save space on your hard disk by installing only the files you want.
4 Find and open the Drive Setup icon. You use the Drive Setup program to update your hard disk. You may need to look in a folder called Utilities to find Drive Setup. 5 In the list of drives, click your startup disk. 6 Choose Update Driver from the Functions menu. 7 When the update process is finished, quit Drive Setup. 8 Shut down your computer. 9 Start up your computer from the CD-ROM disc that contains system software.
The Custom Install dialog box appears, listing all available system software components. 13 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn’t, click Switch Disk until the correct disk name appears. 14 Scroll through the list of components, clicking the checkbox next to each component you want to install.
Rebuilding your desktop A procedure known as “rebuilding the desktop” helps your Macintosh to keep accurate track of data on your startup disks. Even though rebuilding the desktop does not usually fix problems once they occur, it does prevent some types of problems. Therefore, it’s a good idea to rebuild your desktop once a month or so. Before you rebuild the desktop, you’ll need to turn off some extensions, which may interfere with the desktop rebuilding process. You’ll turn them back on later.
7 Click OK. The computer rebuilds the desktop. This can take several minutes. IMPORTANT Do not stop the desktop-rebuilding process. Doing so could damage your system files. 8 Open the Extensions Manager control panel by choosing Control Panels from the Apple (K) menu. When the Control Panels window appears, double-click the Extensions Manager icon. 9 From the Sets pop-up menu, choose the name you gave your set of extensions in step 3. This turns your original set of extensions back on.
Appendixes Appendix A Health, Safety, and Maintenance Tips Appendix B Special Keys on Your Keyboard Appendix C Using the Internal Zip Drive V part
Read this appendix for important health and safety instructions, as well as tips on keeping your computer in good working order. Appendix A Health, Safety, and Maintenance Tips For your own safety and that of your equipment, follow all the instructions in this chapter. Keep these instructions available for reference by you and others.
Musculoskeletal discomfort As with any activity that involves sitting for long periods of time, using a computer can make your muscles sore and stiff. To minimize these effects, set up your work environment carefully, using the guidelines that follow, and take frequent breaks to rest tired muscles. To make working with your computer more comfortable, allow enough space in your work area so that you can change position frequently and maintain a relaxed posture.
Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that’s closer than about 20 feet (about 6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there’s no evidence that it leads to permanent damage.
m When you use the computer keyboard, your shoulders should be relaxed. Your upper arm and forearm should form an approximate right angle, with your wrist and hand in roughly a straight line. You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet.
Avoiding fatigue m Change your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue. m Use a light touch when typing or using a mouse and keep your hands and fingers relaxed. m Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.
Safety instructions For your own safety and that of your equipment, always take the following precautions.
Handling your computer equipment Follow these guidelines for handling your computer and its components: m When setting up your computer, place components on a sturdy, flat surface, and carefully follow all setup instructions. m When connecting or disconnecting a cable, always hold the cable by its connector (the plug, not the cord). m Turn off your computer and all its components before connecting or disconnecting any cables to add or remove any component.
Handling the monitor Follow these procedures for handling a monitor: m Make sure that the ventilation openings on the computer and the monitor are clear and unobstructed. m If your computer is a desktop model, some large monitors cannot safely be placed on top of it. See Chapter 1, “Setting Up Your Computer,” for information about the maximum monitor weight your computer can support.
Handling floppy disks Follow these procedures for handling floppy disks. Store disks at temperatures between 50° F and 125° F. Do not use a pencil or an eraser on a disk or disk label. Keep disks dry. 125° F (52° C) 50° F (10° C) Do not touch the exposed part of the disk behind the metal shutter. Keep disks away from magnets. Avoid exposing disks to extremely hot temperatures.
Handling CD-ROM discs Keep these important safety instructions in mind as you use CD-ROM discs: m Hold a disc by the edges or by one edge and the center hole. Do not touch the disc surface. m To clean discs, wipe the shiny surface with a soft damp cloth, working in straight lines from center to edge. Do not use any form of cleaning agent. m To avoid damage to your discs, keep these points in mind: Do not expose discs to direct sunlight. Do not write on discs. Do not spill liquids on discs.
m Never transport your computer with a disc inside the CD-ROM drive. m Keep your computer equipment away from any source of liquid (such as washbasins, bathtubs, and shower stalls). If you drink coffee or other beverages while you’re at your computer, take care not to spill. m Avoid exposing your equipment to damp or wet weather. If your system is near a window, be sure the window is closed in rainy weather. The tray on your CD-ROM drive automatically closes when you shut down your computer.
Power supply The power supply in your computer is a high-voltage component and should not be opened for any reason, even when the computer is off. If the power supply needs service, contact your Apple-authorized dealer or service provider. Cleaning your equipment Follow these general rules when cleaning the outside of your computer and its components: m Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting moisture in any openings.
Cleaning the mouse The mouse contains a small ball that must roll smoothly for the mouse to work properly. You can keep this ball free of dirt and grease by using the mouse on a clean, lint-free surface and cleaning it occasionally. You need a few cotton swabs and a clean, soft, lint-free cloth. 1 Turn off your computer. 2 Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it.
4 Clean the three small rollers inside the mouse with a cotton swab moistened with water. Rotate the rollers to clean all around them. 5 Wipe the mouse ball with a clean, soft, dry, and lint-free cloth. 6 If necessary, wash the mouse ball with warm soapy water (use a mild soap such as a dishwashing liquid) and then dry the mouse ball thoroughly. 7 Gently blow into the mouse case to remove any dust that has collected there. 8 Put the ball and the ring back in place.
Locking and unlocking the mouse Some mouse devices can be locked so that the ball can’t be removed. A locking mouse has a small hole on the plastic ring. To lock the mouse, follow these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. Insert a straightened paper clip into this hole. (The hole may be located here on your mouse.) 2 Press down on the paper clip while you turn the ring clockwise. Turn the ring a very short distance, until it stops.
To unlock the mouse, follow these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. Insert a straightened paper clip into this hole. (The hole may be located here on your mouse.) 2 Press down on the paper clip while you turn the ring counterclockwise. Turn the ring a very short distance. When the recessed area on the ring is lined up with the recessed area surrounding the ring, the mouse is unlocked.
Read this appendix to learn how to use the special keys on your keyboard. Appendix B Special Keys on Your Keyboard Your computer keyboard contains certain special keys that typewriter keyboards don’t have. Many of these keys allow you to give commands to the computer without using the mouse. For example, in many application programs, pressing the x (Command) key at the same time as the Q key lets you quit a program. The following table describes what you can do with the special keys on your keyboard.
Special keys on Apple keyboards (continued) Control key control Delete key Use to delete selected material, or the character to the left of the insertion point. delete Enter key enter Escape key esc Function keys F1 Option key Numeric keys alt option num lock = / 7 8 9 4 5 6 1 2 clear * Use in combination with other keys to produce special characters or modify actions.
Typing special characters and symbols You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys. The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.
Note: If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps, try pressing Option-x to see the diacritical marks. However, use the Option key (not Option-x) in combination with the other keys to type letters with diacritical marks. If you press the Option key at the same time as a key for a specific diacritical mark and then release both keys, Key Caps outlines in bold the keys for letters that can be typed with that mark.
Special key combinations If difficulties with your mouse or computer don’t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations. To do this … … press this key combination Force a program to quit x-Option-Esc Force the computer to restart x-Control–Power key Here are other key combinations you may find useful to use while starting up your computer.
Read this appendix for information about the internal Zip drive that came with your computer. Appendix C Using the Internal Zip Drive The optional internal Zip drive accepts Zip disks, each of which can hold 100 megabytes (MB) of information. Your computer came with one Zip disk; you can purchase additional disks at your Apple-authorized dealer. With a Zip drive and Zip disks, you can do the following: m Extend your hard disk Zip disks give you increased storage and easy access to information.
Inserting a Zip disk Follow these instructions to insert a Zip disk into the Zip drive. 1 Turn on your Macintosh. 2 Gently insert the disk into the drive. Insert the Zip disk, metal end first, into the Zip drive of your computer. The Zip disk is properly seated in the drive when the end of the disk is flush with the drive opening. In a moment, an icon for the Zip disk appears on your screen.
Ejecting a Zip disk You eject a Zip disk the same way you eject a floppy disk. 1 On the desktop, click the Zip disk icon to select it. 2 Choose Put Away from the File menu. The disk ejects from the drive. 3 Store the Zip disk in its protective case. Note: You can also eject a Zip disk by dragging its icon to the Trash.
Using the Tools application The Tools application is located in the Iomega Tools folder on the CD-ROM disc that came with your computer. You can use it to erase Zip disks, set read/write protection options for Zip disks, and set other options. The read/write protection features in the Tools application let you do the following: m Write-protect a Zip disk to prevent anyone from overwriting critical data. When a disk is write-protected, no one can write files to the disk.
Handling Zip disks Store disks at temperatures between -8° F and 122° F. Do not use a pencil or an eraser on a disk or disk label. Keep disks dry. 122° F (50° C) -8° F (-22° C) Do not touch the exposed part of the disk behind the metal shutter. Keep disks away from magnets. Avoid exposing disks to extremely hot temperatures.
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
blinking question mark icon 146, 191, 192 “bomb” message on screen 139, 154–156, 167 BootP server 61, 63 brightness control 14, 144 C cables ADB 6–7 audio equipment 78–79 checking connections 144, 173, 174 coaxial 53, 54–55, 56 dual RCA-plug 85–87, 89–91 fiber-optic 56 keyboard 2, 8, 10, 173, 174 LocalTalk 51, 52 locking 101 modem 46 monitor 2, 6–7 mouse 8, 9, 173 safety instructions for 214, 215 SCSI peripheral interface 95 SCSI system 95 standard telephone 51 S-video 85–87, 89–91 10Base-T twisted-pair 53
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
Extensions Manager CD-ROM drive problems 160, 163 file-sharing problems 182 floppy disk problems 169 locating problem extensions 184 printer problems 178 saving current extensions when rebuilding the desktop 204 typing produces nothing on screen 174, 175 File Sharing Monitor 180 General Controls 172 Keyboard 172 Memory 153, 159, 172 Monitors & Sound 82, 173, 176 Mouse 173 PC Exchange 158, 169 Sharing Setup 180, 181, 182 Startup Disk 171 TCP/IP 58, 62–64, 179 viewing options 141 Views 173 Control Panels fold
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button. 242 Index disconnecting the computer 4, 214 discussion groups on the Internet 68 disk cache 153, 172 Disk First Aid dialog box 187 Disk First Aid program 187–188, 193, 197, 201 disk-formatting programs, file sharing and 181 disk repair or recovery programs 186, 188 disks. See CD-ROM discs; floppy disks; hard disk; Zip disks display.
with blinking icons in the menu bar 177 blinking question mark 146, 191, 192 “bomb” message 139, 154–156, 167 disk with an X 147 font file problems 177 ID numbers for 138 “not enough memory” 152 printing problems 179 requesting to insert a disk after you’ve ejected it 160, 170 responding to 138 right-angle bracket (>) 176 “sad Macintosh” 148 “This disk is damaged: Do you want to initialize it?” 169 “This is not a Macintosh disk: Do you want to initialize it?” 163, 169 Escape key 226 Ethernet media adapters
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
I icons ADB port 6, 8, 9, 100 appear different from usual 177 Apple menu 20 Application menu 20 application program 22 blinking in the menu bar 177, 178 blinking question mark 146, 191, 192 defined 22 Disk First Aid 187, 193, 197, 201 disk with an X 147 Display Preferences 145 document 22 Drive Setup 186, 189, 194, 197, 202 Ethernet 53 folder 22 Guide menu 19, 20, 23, 29 hard disk 22 Installer 38 Install System Software 194, 198, 202 modem port 46 printer port 51, 98 Read Me 19, 22, 29 “sad Macintosh” 148 S
Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button. J M joystick, adding to the computer 100 Macintosh Easy Open 204 Macintosh Guide (onscreen help) overview x, xi, 16, 26 for troubleshooting help 140 using 17, 19, 27 Macintosh Tutorial (onscreen training) 18–19, 23–25, 28–29 MacIP server 62, 63 Mac OS. See system software Mac OS Guide.
modem port 74–75 modems 44–47 moisture or wetness, computer exposure to 214, 215, 219 monitor cable 2, 6–7 monitor port 6, 74–75 monitor power cord, connecting 4–5 monitor power socket 5, 74 monitors.
O Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button. office furniture, arranging to prevent discomfort 211–212 online access application programs for 65–66 equipment needed for 43–48 onscreen help. See Balloon help; Macintosh Guide onscreen training.
Power key illustration of 11, 72–73, 226 restarting the computer 139, 226, 229 starting the computer 11, 226 turning off the computer 30, 226 waking the computer 14 power-on light on the computer 72–73 on the monitor 14 power sockets on back of computer 74 power supply 111, 220 power switch on the monitor 10–11 power usage limitations of ADB devices 100 of expansion cards 104 PRAM, resetting 145–146, 171, 181 Preferences folder 145, 181 Previous System Folder 199, 200 printer drivers 98, 178–179 printer por
S Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
sound input/output devices, connecting 76–82 sound input/output ports 74–75, 76–77, 79 Sound Input pop-up menu 82 Space bar (at startup), to start the Extensions Manager 229 speaker 72.
T Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
icons appear different from usual 177 icons do not appear at startup 151 interference with radio and television reception viii, 99, 216 ISO 9660– or High Sierra–format files 165 keyboard problems 173–175 Macintosh Guide and 140 memory problems 152–156, 159, 167 microphone malfunctions 176 mouse problems 173 network usage problems 179–182 performance and speed decrease 171–173 Photo CD problems 167 pointer alternates between an arrow and wristwatch 151 pointer doesn’t move 173 PRAM and NVRAM problems 145–146
U Can’t Find It? See also Macintosh Guide’s onscreen index. Open the Guide (h) menu and choose Macintosh Guide; then click the Index button.
Power Macintosh User’s Manual Includes setup, troubleshooting, and important health-related information for Power Macintosh 8600 series computers
K Apple Computer, Inc. © 1997 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Communications regulation information Preface Why Is This Book So Thin? viii xi Part I Getting Started 1 Setting Up Your Computer 1 Positioning and plugging in the computer Connecting a monitor 4 Connecting the mouse and keyboard Turning the computer on 8 10 Problems turning your computer on? What’s next? 3 14 15 Where to find answers 16 Four simple tips for using Macintosh Guide effectively Reviewing the basics 17 20 iii
2 Learning to Use Your Computer Learning the basics 23 24 After you take the tutorial Where to find answers 25 26 Four simple tips for using Macintosh Guide effectively Turning the computer off 30 3 Installing and Using Software Installing application programs 31 32 Opening an application program 34 Working with several programs at a time 34 Five tips for using application programs effectively About the software included with your computer Backing up your files 27 36 37 39 Part II Communica
Part III Expanding Your Computer’s Capabilities 7 Connecting Additional Equipment 71 Your computer’s components and front panel controls Your computer’s ports and connectors Connecting audio equipment 76 Connecting video equipment 83 Connecting external SCSI devices Connecting a printer 72 74 93 98 Connecting a second monitor 99 Connecting an ADB input device Securing your computer 100 101 8 Installing PCI Expansion Cards and Additional Memory About PCI expansion cards About memory 103 104
10 Solutions to Common Problems 143 Problems turning on or starting up your computer 144 Problems with application programs, documents, and memory Problems with CD-ROM drives and discs 160 Problems with floppy disks and floppy disk drives Problems with hard disks 171 Problems with your computer’s speed Other problems with your computer Problems with your printer 171 173 178 Problems with networks and file sharing 11 Diagnostic Techniques 179 183 Checking your system extensions Testing and rep
Part V Appendixes Appendix A Health, Safety, and Maintenance Tips 209 Health-related information about computer use Safety instructions 214 Handling your computer equipment Cleaning your equipment 215 220 Locking and unlocking the mouse 223 Appendix B Special Keys on Your Keyboard Typing special characters and symbols Special key combinations Ejecting a Zip disk Index 227 231 232 233 Using the Tools application Handling Zip disks 225 229 Appendix C Using the Internal Zip Drive Inserting a
Communications regulation information FCC declaration of conformity This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.
Industry Canada statement This Class B device meets all requirements of the Canadian Interference-Causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. VCCI Class 2 statement CD-ROM drive WARNING Making adjustments or performing procedures other than those specified in your equipment’s manual may result in hazardous exposure. WARNING Do not attempt to disassemble the cabinet containing the laser.
Where to find answers When you have questions about using your Macintosh, there are several places you can look for answers. Apple Guide If you need help or experience a problem while using the computer, open the Guide (h) menu and choose Macintosh Guide (or Mac OS Guide). The Guide menu is the main source for information while you are using the computer. Macintosh User’s Manual Use this book to help you set up your computer and learn about it, or to find solutions to problems.
Why Is This Book So Thin? You’ve just purchased a powerful computer with virtually limitless capabilities. So why isn’t the manual the size of the New York City phone directory? One reason is that the Macintosh is easier to use than other computers. Another reason is that the instructions for how to use your system software are included in a comprehensive onscreen help system—Macintosh Guide. Macintosh Guide (also called Mac OS Guide on some systems) helps you in ways that a manual can’t.
Getting Started Chapter 1 Setting Up Your Computer Chapter 2 Learning to Use Your Computer Chapter 3 Installing and Using Software I part
