Specifications

Troubleshooting 89
If you hear tones during startup:
m If you recently installed additional memory, a PCI expansion card, or other internal
component, make sure that it is correctly installed and that it is compatible with your
computer. See if removing it allows the computer to start up.
m Contact an Apple-authorized service provider.
If you are unable to eject a disc:
A file on the disc may be in use. Quit applications that are open, then try again.
If that doesn’t work:
m In Mac OS X, choose Restart from the Apple (K) menu and hold down either the mouse
button or the Media Eject (
C) key on your Apple Pro Keyboard.
m In Mac OS 9, choose Restart from the Special menu and hold down either the mouse
button or the Media Eject (
C) key on your Apple Pro Keyboard.
Software Problems
If you have a problem with a software program:
m Use Software Update to ensure that you have the latest drivers, bug fixes, and other updates.
m For problems with software from a manufacturer other than Apple, contact the
manufacturer.
If you have a problem using your computer or working with the Mac OS:
m Look at the Help Center (in the Help menu) for instructions and troubleshooting
information.
m Go to the Apple Support Web site on the Internet for the latest troubleshooting
information and software updates: www.apple.com/support