Owner’s Manual SCSI ORB 2.
TABLE OF CONTENTS SECTION 1 INSTALLATION GUIDE Things to Consider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.3 Hardware and Tools for Installation . . . . . . . . . . . . . . . . . . . .3 1.4 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.
THINGS TO CONSIDER: Look through this Installation Guide. If you feel in any way unsure of performing this installation, then we strongly recommend contacting a qualified computer technician to install or assist in the installation. Also determine if you have SCSI cable(s) with the appropriate types of connectors. If not, you need to purchase either the appropriate adapters or cables from a computer dealer before proceeding with this installation.
WELCOME TO ORB! The ORB SCSI Drive offers you everything that you want in a portable, removable disk drive – high capacity and fast throughput speed at an affordable price that can be easily connected to your system using a SCSI interface. 1.1 INTRODUCTION This installation guide provides detailed instructions, and illustrations, as well as safety precautions that will help you to install your ORB disk drive.
INSTALLATION GUIDE The ORB Disk contains updated installation information, if applicable. The ORB Installation Suite CD has a Mac folder in which contains ORB SCSI drivers you will install so that the Macintosh’s SCSI interface will work properly with your ORB SCSI Drive. Become familiar with your ORB Drive: Emergency eject hole Power/Activity light Disk insert/eject button ORB I/O or SCSI IN Peripheral or SCSI OUT Power supply connector Figure 2 Front View 1.
3. Power OFF your computer and all the attached devices. ! Warning! Always turn OFF power to protect yourself from injury and your equipment from damage. 4. Assign a SCSI ID to your ORB Drive. A SCSI ID is an integer, ranging from 0 to 7, each identifies a SCSI device on the same SCSI chain. ID 7 is usually reserved for the SCSI host bus adapter. You can find your ORB Drive’s ID switch either on the bottom of the drive (as shown in Figure 4a) or on the side of the drive (as shown in Figure 4b).
INSTALLATION GUIDE If you are using a PowerBook, you will need a special PowerBook cable. The cable has a square 29-pin SCSI connector on one end. Figure 6b 7. Connect the ORB SCSI Drive to the computer. Connect the other end of the supplied cable to the computer’s SCSI connector. For Ultra SCSI performance, refer to Section 2.7, Ultra SCSI Performance. The ORB SCSI Drive has built-in, automatic active termination.
! PROBLEM! If you can not access your ORB SCSI Drive, refer to Section 3, Troubleshooting. If your ORB Drive is connected to a Macintosh computer, Proceed to section 1.8. 1.7 ORB TOOLS AND BACKUP UTILITY SOFTWARE FOR PC The ORB Installation Suite CD is used to install the ORB Tools when you are running Windows 98/95/NT. ORB Tools does not support Windows 3.1x, DOS, OS/2 or other operating systems at this time. You should visit our web site at www.castlewood.com for further updates.
INSTALLATION GUIDE ORB Tools and Backup Utility Once the ORB Tools is properly installed you can right-click on the ORB Drive’s icon in My Computer or Explorer to use the ORB Tools. You can also access the ORB Tools from Start/Programs/Castlewood ORB Drive/ORB Tools. Figure 8 Once launched you will see this ORB Tools screen. You can select from the toolbar across the top of the window to choose the tools that you want to access.
Copy Volume Backup: Performs file by file backup of system volumes. Image Disk Backup: Full disk image backup. ORB Disk Duplicator: Performs disk to disk duplication with ORB Disks. One Click Backup: Simplified system backup with preset backup parameters. Eject: Easy access ORB Disk ejection function. Professional Backup: Backup for the professional that wants backup done their way, on their schedule.
INSTALLATION GUIDE Make Non-Removable: Allows the user to set the ORB drive as a fixed drive. Scan Devices: Performs a full system scan for ORB Drives and identifies each drive’s system interface. 1.8 MAC DRIVER AND SOFTWARE INSTALLATION The ORB SCSI driver has to be installed before Mac OS is able to mount your ORB SCSI Drive. This will also install ORB Tools for Mac on your system. Close all open applications and disable virus protection before proceeding further. 1.
The utilities provide the following functions: Status – Displays the SCSI bus the ORB drive is on and its SCSI ID Mount / Unmount Volume – mount/unmount the drive on/from the Desktop. Eject Media – Eject the disk from the drive. Initialize – Set up drive for use with Macintosh or DOS file systems. Create multiple partitions and format drive. Verify – Check the media for error to find out if you should perform a low level format. Update – Update the driver on media to the latest and greatest.
INSTALLATION GUIDE Each device on the same SCSI chain must have a unique ID, otherwise your system will not work properly and data corruption may occur. You should be able to see the SCSI ID of each external SCSI device on its enclosure. Refer to each device’s manual for detailed instructions on checking and setting its SCSI ID. ! CAUTION! For best data integrity, DO NOT connect your ORB SCSI Drive on the same SCSI chain as SCSI-1 devices. 3. Assign a unique SCSI ID to your ORB SCSI Drive.
The ORB SCSI Drive has built-in, automatic active termination. Therefore, if your ORB SCSI Drive is the last physical device on the SCSI chain, you do not need to manually set its termination. Otherwise, refer to the manual of the last physical device on the SCSI chain for instructions on setting its termination. 9. To complete installing your ORB SCSI Drive, return to Section 1.6, Step 8. 13 INSTALLATION GUIDE 8. Terminate the SCSI chain.
SECTION 2 USER’S GUIDE 2.1 OPERATING YOUR ORB DRIVE USERS GUIDE Now that you have successfully installed your ORB Drive, you will soon be able to make use of the wide range of features and applications that it offers: Important Record Storage – If you need a place to keep special files (confidential information or any other valuable items like product plans and designs, personnel files, budgets, company directories, computerized checkbooks, and tax records), the ORB Disk is a perfect solution.
2.2 USING ORB DISKS Disk Insertion Instructions Push a disk straight into the ORB Drive with your finger using an “in and down” motion to ensure that the disk is seated. Figure 10 Disk insertion You can eject a disk using the operating system, recommended, or by pressing the Insert/Eject button on the front of the drive. CAUTION: Do not try to remove disk by lifting up on the front edge of the disk while it is in drive. CAUTION: Do not move or transport the drive with the disk installed.
USERS GUIDE 4. Green LED will flash amber (Disk spin down and air purge cycle). 5. ORB Drive door will automatically open. 6. Disk will be ejected. 7. ORB Drive Icon should disappear from Desktop. 8. Remove ORB Disk. 9. Door will automatically close. 10. Place ORB Disk in protective ORB Disk case. From Drive It is recommended to eject by right-click context from Windows Desktop or dragging the ORB Drive Icon into Trash from Mac’s Desktop as described above during routine operation. 1.
Emergency Ejection Method 1. Shut down your computer system (turn power off). 2. Remove power from your ORB Drive by either unplugging the power supply or removing the power connector from the drive. 3. Wait 30 seconds. 4. Insert a paper clip into emergency eject hole. CAUTION: Do not insert a paper clip into the emergency eject hole while there is power to your PC and drive. This may result in damage to your drive and disk. USERS GUIDE Figure 12 Emergency eject 2.
You may want to change the drive letter for convenience, or because there was a change to existing drive letters when you installed your ORB Drive. Changes to existing drive letters may cause problems with applications installed on the drives with changed letters. USERS GUIDE Installation Help Note 001, Drive Letter Assignment, covers in detail how drive letters are assigned and the ways available to reassign drive letters. This Help Note is available on our web site at www.castlewood.com. 2.
Partition Options Table FAT16 FAT32 NTFS HPFS DOS Windows 3.1 Windows 95 Windows 98 NT 4.0 Windows 2000** OS/2 UNIX Mac System 7.5.5+ Mac OS 8.1+ 2.16GB 2.16GB 2.16GB 2.16GB 2.16GB 2.16GB 2.16GB 2.16GB 1GB† 1GB† NVO NVO 2.2GB* 2.2GB NVO 2.2GB NVO NVO NVO 2.2GB† NVO NVO NVO NVO 2.2GB†† 2.2GB†† NVO NVO NVO NVO NVO NVO NVO NVO NVO NVO 2.2GB NVO NVO NVO HFS (Mac OS Standard) NVO NVO NVO NVO NVO NVO NVO NVO 2.1GB 2.1GB HFS+ (Mac OS Extended) NVO NVO NVO NVO NVO NVO NVO NVO NVO 2.
Mac OS 7.6.1+ Use ORB Tools for Mac to partition the ORB Disks. Either ORB Tools or the native format utilities on the operating systems can be used to reformat the ORB Disks. You can format a DOS formatted disk to Mac format with ORB Tools for Mac. USERS GUIDE 2.7 ULTRA SCSI PERFORMANCE In order for your ORB Drive to achieve Ultra SCSI performance, all of the following conditions must be met. • Ultra SCSI host bus adapter – the SCSI host bus adapter used must support Ultra SCSI protocols.
SECTION 3 TROUBLESHOOTING If you encounter a problem while installing or using your ORB Drive, check this Section for help. If the information presented in this document does not help you resolve the problem, visit the Support Center on our web site: www.castlewood.com. ! CAUTION! Always power off your computer and all peripherals before reconfiguring the SCSI chain.
• Make sure the power supply is plugged in • Make sure power connector to drive is securely inserted in drive. Red light (LED) remains in the “on” state. • Drive is defective - return to place of purchase. The ORB Drive does not “come ready”. (Green light (LED) on the ORB Drive does not come ready when disk is inserted.) • A) Make sure the power cable connection to the ORB SCSI drive is secure. • B) Make sure the disk is inserted and seated properly. An ORB Disk will not stay inserted.
cable length includes the length of internal cables as well as external cables. Refer to section 2.7, Ultra SCSI Performance. For the latest help information: Refer to the Support Center on our web site at www.castlewood.com.
SECTION 4 SPECIFICATIONS Performance Average Seek Time Data Transfer Rate Burst Transfer Rate Rotation Speed Head CPU Start/Stop Times Long Format Time Short Format Time 11ms read/write 12 ms 12.
SECTION 5 CUSTOMER SUPPORT Additional ORB Help Sources Customer Support Phone US and Canada 1 866 874 7878 Germany (D) 008000 ORB INFO (008000 672 4636) Great Britain (UK) 008000 ORB INFO (008000 672 4636) France (F) 008000 ORB INFO (008000 672 4636) Italy(I) 008000 ORB INFO (008000 672 4636) Spain (E) 008000 ORB INFO (008000 672 4636) Switzerland (CH) 008000 ORB INFO (008000 672 4636) Other European countries +49 (0)7000 ORB INFO (+49 (0)7000 672 4636) Countries outside North.
WARRANTY SECTION 6 WARRANTY Warranty. Castlewood Systems, Inc. (“Castlewood”) warrants the ORB Drives (the “Drives”) solely to the purchaser (“Purchaser”) against defects in workmanship and materials for a period of one (1) year from the date of purchase. Castlewood warrants the ORB disks (the “Disks”) solely to the Purchaser against defects in workmanship and materials for a period of one (1) year from the date of purchase (each a “Warranty Period”).
SECTION 7 SOFTWARE LICENSE AGREEMENT CASTLEWOOD END USER LICENSE AGREEMENT NOTICE TO END USER: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT (THE “AGREEMENT”). USE OF THE SOFTWARE PROVIDED WITH THIS AGREEMENT CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, PROMPTLY RETURN THE SOFTWARE AND THE ACCOMPANYING ITEMS (INCLUDING WRITTEN MATERIALS AND CONTAINERS) TO THE LOCATION WHERE YOU OBTAINED THEM FOR A FULL REFUND. 27 SOFTWARE LICENSE License Grant.
SOFTWARE LICENSE or to refund the purchase price for the affected Product. These warranties are void if the applicable Product has been altered in any way or damaged by accident, misuse, or abuse, including, but not limited to, the use of unauthorized third party software or repairs, power surges, excessive heat or humidity. Castlewood warranty obligations shall not be enlarged or diminished by Castlewood’s provision of technical advice to Purchaser. Exclusions.
SECTION 8 STANDARDS AND REGULATIONS The Castlewood ORB2II00 satisfies the following standards and regulations: 1) UL/CSA: – This product is certified and listed with UL/CSA, and meets safety compliance in both U.S.A. and Canada. 2) CE Mark (EN 60950), TUV Rheinland Bauart: Safety and Evaluation to International Standard for European Directives. 3) CB Report: Based on IEC 950, Safety of Information Technology Equipment. Certifies our product is recognized by more than 30 countries.
NOTICES Trademarks © 1998 Castlewood Systems, Inc. Castlewood Systems, Castlewood logo, the Castlewood logo graphic, ORB, ORB logo, the ORB graphic, ORBit and ORBit logo graphics and Traveler are registered trademarks of, Castlewood Systems, Inc. MSDOS, Windows and Windows NT are registered trademarks of Microsoft Corporation. All other products and product references are the property of their respective companies. Patents: The ORB 2.
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