User Guide

TITLE
PowerBook G4: No Video On External Device Connected To External
Monitor Port
Writer:
Created:
Modified:
Huckabone, Michael
2001-7-20
2001-8-17
TOPIC
No video on an external device connected to the External monitor port.
DISCUSSION
*RESTRICTED: Apple Specialists/Apple-Authorized Self-Servicing Providers *
Internal Use Only
Troubleshooting Procedure
The steps to solve a symptom are listed sequentially. You might not need to perform every step
before the symptom is solved. Start with the first step, and then test for the symptom. If the
symptom persists, replace any modules you removed, go to the next step, and test again.
Continue down the list until the symptom is solved.
In the Resolution control strip, see if the device is being recognized. If so select resolution.1.
If running Mac OS X, verify that this issue is also in Mac OS 9.2.
Verify monitor that is used in testing is known-good and is supported by this computer.3.
Try another VGA monitor cable.4.
Restart the computer and text again.5.
Replace logic board.6.
Document Information
Product Area: PowerBook G4
Category: PowerBook G4 Hardware
Sub Category: Troubleshooting
Keywords: kpbook kssts hts
Contributor:
Process Owner: