User Guide

TITLE
PowerBook G4: Battery Will Not Eject
Writer:
Created:
Modified:
Huckabone, Michael
2001-7-20
2001-8-17
TOPIC
Releasing the battery latch does not eject the battery.
DISCUSSION
*RESTRICTED: Apple Specialists/Apple-Authorized Self-Servicing Providers *
Internal Use Only
Troubleshooting Procedure
The steps to solve a symptom are listed sequentially. You might not need to perform every step
before the symptom is solved. Start with the first step, and then test for the symptom. If the
symptom persists, replace any modules you removed, go to the next step, and test again.
Continue down the list until the symptom is solved.
Flip over the unit and release the battery latch by sliding the latch towards the PC Card
button.
1.
If the battery still will not eject, while holding the latch towards the PC Card button, use a
small plastic flat-blade tool to pry the battery around the battery latch.
2.
Verify proper latch operation, by exercixing the latch. If it does not move smoothly or
evenly, replace rib chassis assembly.
3.
If the latch does exercise correctly, verify that the customer is not installing the battery
with excessive force.
4.
Document Information
Product Area: PowerBook G4
Category: PowerBook G4 Hardware
Sub Category: Troubleshooting
Keywords: kpbook kssts hts
Contributor:
Process Owner: