™ Portable Hard Drive User Manual ® External Portable My Passport for Mac
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 1 Getting Started Thank you for purchasing this WD product. For the latest WD product information and news, visit our website at www.westerndigital.com. Kit Contents • • • My Passport for Mac Portable Hard Drive USB cable Quick Install Guide Important: My Passport is intended for use only with the USB cable supplied.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL Recording Your WD Product Information In the following table, write the serial number and model number of your new WD product, found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 2 About Your WD Drive Features LED The power/activity LED is located on the bottom panel of the device. USB 2.0 Interface USB is the industry standard interface for most Windows-based computers. Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with USB 1.1. Connection to a USB 1.1 port transfers data at USB 1.1 speed (up to 12 Mbps).
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 3 Connecting the Device 1 2 1. Turn on your computer. 2. Using the USB cable* supplied in the kit, connect the drive to the computer as shown. The drive mounts to the desktop and a My Passport icon appears. The drive is ready for use. 3. To view the user manual, double-click the My Passport icon. To use this device with Windows, you must first reconfigure it to Windows format. Search our knowledge base at support.wdc.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Macintosh Drag the My Passport icon to the Trash icon for proper dismount. You may hear the drive power down before the Power LED turns off. The drive is now shut down properly, and you may disconnect the drive safely.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 5 4 Troubleshooting If you have problems when installing or using this product, refer to this troubleshooting section or visit our support website at support.wdc.com and search our knowledge base for more help. How to format the drive to Mac OS format back up data using Mac OS 10.5.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 6 Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA).