User Guide
MacBook (13-inch Early 2009) Troubleshooting — Symptom Charts 266
Disc will not eject
1. Verify disc is not in use by quitting any applications that may be using the disc.
2. Verify drive slot is not blocked, bent, compressed or damaged.
3. Press and hold Media Eject key at top right corner of keyboard. If that does not work, hold
down Function (fn) key then Media Eject key in sequence, then together simultaneously.
4. Drag disc icon to trash, or select it and press Command-E.
5. Choose Restart from Apple menu, then hold down trackpad button during startup.
6. Check the optical drive ex cable for proper connection to the logic board.
7. Reseat the optical drive mechanism. Make sure the drive is oriented toward the back of the
computer, and that all four corners are seated, so that the drive sits at in its bay.
8. Replace the optical drive.
Disc icon does not show up on desktop, does not mount, or a dialog box appears
to initialize disc when inserting a read-only disc
1. Verify disc is a standard 12-cm circular disc, is not warped, and is facing right side down.
2. Use the Software Update system preference pane to check for updated rmware.
3. Try cleaning the disc. It may not mount if dirty or scratched.
4. Verify media is positioned correctly: data side down.
5. Try a dierent, known-good disc.
6. Listen to verify that the disc spins.
7. Reseat optical drive cable.
8. Verify the logic board connection by trying a known-good optical drive and disc.
9. Replace optical drive cable.
10. Replace optical drive.
Difculty writing to optical media
1. Verify disc is a standard 12-cm circular disc, is not warped, and is facing right side down.
2. Try a dierent brand or speed of CD-R disc.
Note: Some brands of CD-R media may not work with the optical drive.
Note: There are two factors in the ability for the optical drive to write to media.
• First, there are varying qualities of blank optical media. Some media are made to such
low specications that the ability for the drive to write to it is marginal. There are
variations in optical media even under the same brand. Some brands source their optical
media from a variety of manufacturers, so there may be variations in the quality.
• Second, an optical drive that supports writing to a CD-R/RW or DVD-R/RW disc
requires a special writing algorithm for discs from dierent disc manufacturers. There