Specifications

56 Chapter 4
If the server won’t turn on or start up:
First, make sure the power cord is connected to a working power source.
m The plug on the power cord must be completely inserted into the server’s power socket
and firmly seated for your server to operate correctly.
Reset the server’s parameter random-access memory (PRAM).
m Start up the server and immediately hold down the Command (x), Option, P, and R keys
until you hear the startup sound a second time. Then select your hard disk as the server’s
startup disk using the Startup Disk pane in your server’s System Preferences.
If you hear tones during startup:
m If you recently installed additional memory, a PCI expansion card, or another internal
component, make sure that it is correctly installed and that it is compatible with your
server. See if removing it allows the server to start up.
m Contact an Apple-authorized service provider.
If you are unable to eject a disc:
m A file on the disc may be in use. Quit applications that are open, then try again.
m If that doesn’t work, choose Restart from the Apple (K) menu and hold down either the
mouse button or the Media Eject (
C) key on your Apple Pro Keyboard.
m Select the disc in the Finder and press the Command (x) and E keys at the same time.
Software Problems
If you have a problem with a software program:
m Use Software Update to ensure that you have the latest drivers, bug fixes, and other
updates.
m For problems with software from a manufacturer other than Apple, contact the
manufacturer.
If you have a problem using your server or working with the Mac OS:
m Look in the Help Center (in the Help menu) for instructions and troubleshooting
information.
m Look in the Mac OS X Server Administrator’s Guide (in PDF format) that came with
your server.
m Go to the Apple Support website on the Internet for the latest troubleshooting
information and software updates: www.apple.com/support