Follow the instructions in this chapter to set up your computer and learn the basics. 1 Getting Started The illustration on the facing page shows all the equipment you will need to set up your computer and begin using it. Place your equipment on a sturdy, flat surface near a grounded wall outlet.
Plugging in the computer Before you plug your Macintosh into a wall socket, carefully read all the setup instructions in this chapter. Then, before you connect anything to your Macintosh, follow the instructions in this section on how to plug it in. The plug grounds the computer and protects it from electrical damage while you are setting up. When you are ready to begin, follow these steps: 1 Place the computer where you want it—either on the floor or on a sturdy desk.
Voltages for different locations For any voltages between 100 and 130 in the chart below, set the voltage switch on the back of your computer to “115.” Set the switch to show “230” for a voltage between 200 and 270. IMPORTANT In some countries, you may have one of two voltages. If you’re not sure which of the two voltages you have, check with your electricity supply company before plugging in your computer. Country Voltage Japan 100 Algeria, Indonesia, Lebanon, Libya, Peru, S.
3 Plug the socket end of the computer’s power cord into the power cord socket on the back of the computer. 4 Plug the other end of the power cord into a three-hole grounded outlet or power strip. Make sure at least one end of the power cord is within reach so that when you need to unplug the computer you can do so easily. Standby power button Power cord socket Computer power cord Power cord plug WARNING This equipment is intended to be electrically grounded.
Installing an expansion card If you purchased an expansion card (such as a special video card) for your Macintosh, install it now. See Chapter 9, “Installing Expansion Cards,” for instructions. If you don’t have an expansion card, continue with the next section, “Connecting a Monitor.” Connecting a monitor You can connect many types of monitors to your Macintosh. To connect a monitor, refer to the instructions that came with it, in addition to the instructions here.
2 Connect the monitor power cord to the monitor. On some monitors, the cord is already attached. 3 Plug in the monitor power cord. Some monitor power cords are designed to plug into the back of your computer. Some monitor power cords must be connected to a grounded electrical outlet, not to the computer. Check the information that came with the monitor.
Connecting the monitor video cable After you plug in the monitor power cord, connect the monitor video cable to the computer’s monitor video port. To connect the monitor video cable, follow these steps: 1 Attach the monitor video cable to the monitor so that it appears as shown in the illustration. On some monitors, the cable is already attached. 2 Attach the monitor video cable to the monitor video port on the back of the computer so that it appears as shown in the illustration.
Connecting the mouse and keyboard 1 Plug the mouse cable into the recessed port on the back of the keyboard. The plug and the port are marked with the ◊ icon (symbol). The positions of the port and icon on your keyboard may be different from those pictured. By the way: A port marked with the ◊ icon is called an Apple Desktop Bus (ADB) port. Plug the mouse cable into the recessed port on the keyboard. The flat part of the plug should be pointing down, as shown here.
2 Plug the keyboard cable into the ADB port marked with the ◊ icon on the back of the computer. V ADB port Some monitors also have a port to which you can connect the keyboard or mouse. See the information that came with the monitor.
3 If you want to adjust the keyboard angle, lower the feet on the keyboard. To adjust the keyboard angle, lower the feet until they snap into position. Connecting the modem A modem is hardware that may already be installed inside your computer. The modem enables your computer to send and receive faxes and telephone calls, to connect to the Internet, to access online services, and to communicate with other computer users.
Line splitter (purchased separately) To telephone To internal modem External modem port (This port is covered if an internal modem is installed. If it is covered, do not remove the cover or plug anything into the external modem port.) Internal modem connector Phone jack in wall Phone cord You can use any standard phone cord to connect your internal modem connector to a phone jack. If you have only one phone jack, consider purchasing a line splitter at an electronics supply store.
Connecting other equipment If you are new to the Macintosh, it’s a good idea to get some experience using your computer before you connect other equipment, such as a printer or scanner. To learn basic Macintosh skills, continue with the instructions in this chapter. When you’re ready to connect other equipment to your Macintosh, see the instructions in Chapter 3. Turning the computer on for the first time To turn the computer on for the first time, follow these steps: 1 Turn on your monitor.
3 Follow the instructions on your screen. You will see a “welcome screen” with a Launcher (shown below) that you use to choose what you want to do next. m If you don’t know how to use a mouse, press the letter M on your keyboard for an on-screen program that teaches you how to use the mouse. m If you’re new to the Macintosh but familiar with how to use a mouse, click the Tutorial button to go through the Performa Tutorial, a program that teaches you how to use your computer.
4 When you’re finished exploring the items on your screen, click Exit. You’ll see the Macintosh desktop as pictured below. (Note: Most computer screens have a slight black border around them.) Hard disk icon Your Launcher has more—and perhaps different—items in it than are shown in this illustration. 5 Macintosh desktop, after you exit the welcome screen Take Part 2 of the Tutorial or skip to the section “What’s Next?” later in this chapter.
Problems turning on your computer? If the screen is dark, check these items to see if you can identify the problem: m Is the computer plugged into a power source? If it is plugged into a power strip, is the power strip turned on? m Is the computer turned on? The power-on light on the front panel should be on. If it isn’t, press the standby power button (marked with the symbol ®) on the back of the computer.
What’s next? Congratulations! You’ve finished setting up your computer. Now continue with one of the following steps: m If you are new to the Macintosh, see the next section, “Learning the Basics in the Performa Tutorials.” m If you are an experienced Macintosh user, turn to Chapter 2, “Getting Help,” to learn about Macintosh Guide. Or select Macintosh Guide from the Guide menu (h) in the upper-right corner of your screen and explore it yourself.
Learning the basics in the Performa tutorials Read this section if you haven’t already gone through Mouse Skills or the Performa Tutorial that appeared on your screen when you first turned on your computer, or if you want to go on to Part 2 of the Performa Tutorial. These programs teach you the basic skills you’ll need to use your computer.
2 Move the mouse so that the arrow (8) is over the picture of the particular tutorial you want to take. If you don’t see the Performa Tutorial, Tutorial Part 2, or Mouse Skills pictures on your screen, put the arrow on the word “Learning” and click (press and release) the mouse button. If you run out of room on your mouse pad or desk while moving the mouse, pick up the mouse and place it where there’s more room. (The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk.
Reviewing the basics Use the following illustrations to review the elements on your screen with which you work on your computer. Icons Menu Window Menus The strip across the top of the screen is called the menu bar. The symbols and words in it represent “menus” (lists) of commands. To open a menu, place the pointer on the symbol or word for the menu and press the mouse button. Guide menu To find an answer to a question, look in the Guide (h) menu.
Icons Icons are small pictures that represent disks, programs, documents, and folders. You can double-click any icon to open it and see what it contains. This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work. Icons like this one represent documents, which you can create and edit. Icons like this represent folders. A folder contains other icons.
Turning the computer off To turn the computer off using the Power key on the keyboard, follow these instructions: 1 If the computer is in sleep mode (the monitor is on but the screen is dark), press any key except Caps Lock to wake it. 2 Press and hold the Power key on the keyboard for about 2 seconds. The following dialog box appears on the screen: 3 Press the Return key on the keyboard (or click the Shut Down button in the dialog box).
If you can’t shut down your computer If a problem with the computer prevents you from using the Power key on the keyboard or choosing Shut Down—for example, if the computer “freezes” so that the pointer does not respond to the mouse—you can turn off the computer by pressing the standby power button (®) on the back of the computer. IMPORTANT You could lose unsaved work if you use the standby power button on the back of the computer to turn it off.
Where to find answers When you have questions about using your Macintosh, there are several places where you can look for answers. In the Guide menu The Guide menu (marked with the h icon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book. In this book Macintosh Performa User’s Man ual Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.
Use the instructions in this chapter to learn about the help available to you in the Guide menu. 2 Getting Help The Guide menu is your main source of information when you’re working with your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen.
Getting answers to your questions When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide menu. 1 Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A checkmark in the menu indicates that the Finder is the active program. 2 Pull down the Guide menu (marked with the h icon) and choose Macintosh Guide. The Macintosh Guide window appears.
3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Macintosh Guide gives you three ways of finding information: m Topics lets you choose from a list of general subjects; it is like the table of contents in a book. m Index lets you choose from an alphabetical list of more specific subjects; it is like the index in a book. m Look For lets you search for information related to a specific word or phrase that you type.
2 In the list of topics, click “Customizing Your Computer.” When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window. To get instructions, click a question… …and then click OK. 3 Click the question “How do I set the time and date?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Macintosh Guide window, click this button.
Getting answers with the Index button 1 In the Macintosh Guide window, click the Index button. An alphabetical list of subjects appears on the left side of the window. Slider Scroll bar 2 Scroll through the alphabetical list until the phrase “background pattern” is visible. You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list. 3 Click the phrase “background pattern” in the alphabetical list.
4 Click the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Macintosh Guide window, click this button. 5 Click here to see the next step (if there is one). Read and follow the instructions in the window. Macintosh Guide provides step-by-step instructions to answer the question you selected.
Getting answers with the Look For button 1 In the Macintosh Guide window, click the Look For button. A small box appears on the left side of the window, where you can type text. To activate the text box, click here. Type a word or phrase in the text box… …and then click here. 2 Click the arrow button to activate the text box. 3 Type “sound” in the text box and then click Search.
4 Click the question “How do I change the alert (beep) sound?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to close Macintosh Guide, click here. Click here to see the next step (if there is one). 5 Read and follow the instructions in the window. Macintosh Guide provides step-by-step instructions to answer the question you selected.
Tips for using Macintosh Guide Here are a few tips for using Macintosh Guide effectively: m Macintosh Guide is available only when you are in the Finder—the desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don’t see Macintosh Guide in the Guide menu, pull down the Application menu (to the right of the Guide menu) and choose Finder.
Identifying what’s on your computer screen Sometimes you’ll see an unfamiliar item on the screen and ask yourself, “What’s that?” You can get an answer by using a Macintosh feature known as Balloon Help. Using balloons like those you see in comic strips, Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen. Follow these steps to use Balloon Help: 1 Pull down the Guide menu (marked with the h icon) and choose Show Balloons.
Learning useful shortcuts You can perform many tasks in the Finder more quickly if you use keyboard or mouse shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it. Follow these steps to learn keyboard and mouse shortcuts: 1 Pull down the Guide menu (marked with the h icon) and choose Shortcuts. The main Macintosh Shortcuts window appears. 2 Click one of the category buttons.
3 Read about the shortcuts available for the category you selected. Click the right arrow in the lower-right corner of the window to display the next window (if there is one). 4 36 Chapter 2 When you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.
Read this chapter for information on expanding your computer system with additional hardware. 3 Connecting Equipment and Expanding Your Computer Read this chapter to learn how to connect your Macintosh to additional equipment, such as a printer, a scanner, or sound equipment. Specifically, this chapter contains: m A view of your computer at a glance, showing where on the back of your computer you can connect equipment. (Consult the manuals that came with the other equipment for complete instructions.
C CD-ROM drive Open/Close button Expansion bay Behind the front panel there is an expansion bay for an optional 5.25-inch storage device (1.7 inches high). Monitor CD-ROM drive (optional) P Power key Use this key to turn your computer on and off. Floppy disk drive Remote control sensor - Sound control buttons Use this button to change the volume of the computer’s sound. Power-on light A green light indicates that the computer is on.
TV tuner card (optional) ® Standby power button Ï Subwoofer balance control ™ Monitor video port Video input card (optional) V Apple Desktop Bus (ADB) port ≤ Power socket [ Printer port Monitor power socket W External modem port PCI card access covers (2) g SCSI port Internal modem card (optional) ≈ Sound input port - Sound output port F Security lock port TV tuner card (optional) Subwoofer balance control Connects your Macintosh to an external TV antenna or cable TV service.
Using your computer’s sound features Your Macintosh can play and record stereo sound from a variety of sources. By connecting audio equipment to the sound input and output ports on the computer, you can listen to or reproduce stereo sound. If it has an internal CD-ROM player, your computer can also play and record sound from audio compact discs (CDs).
Subwoofer balance control Sound input port Sound output port Internal speaker Headphone jack (functions as a subwoofer when external speakers or a monitor with built-in speakers is attached) Connecting Equipment and Expanding Your Computer 41
Using the built-in subwoofer Your computer comes with a built-in speaker that produces full-range, monophonic sound. When you attach external speakers, this speaker changes mode and functions as a subwoofer, adding bass sound to augment the speakers’ stereo sound. Follow these tips about your computer’s subwoofer: m You adjust your computer’s volume with the volume controls on the front of the computer or with the Monitors & Sound control panel in the computer’s software.
m Use the volume control sliders in the Monitors & Sound control panel, which is in the Control Panels folder in the Apple (K) menu. 1 Click here to view sound controls. 2 Adjust the volume slider. For more information about your computer’s sound, click here. Note: Some monitors also place a “Monitor Sound” icon at the top of the Monitors & Sound control panel. Tip: You may prefer to set the Sound Out Level slider in the Monitors & Sound control panel to the middle of the slider bar.
Using a monitor with built-in speakers If you have a monitor with built-in speakers, you can adjust the amount of bass sound you hear coming from the computer’s subwoofer by adjusting the subwoofer balance control (Ï) on the back of your computer. Connecting audio equipment To play or record sound with your Macintosh, you can attach a microphone, amplifier, tape recorder, or a pair of speakers.
Follow these general instructions when connecting audio equipment to the Macintosh: 1 Make sure that the audio equipment has a cable with a stereo miniplug connector. If it does not, attach an adapter that has a stereo miniplug. Stereo miniplug 2 Place the audio equipment near the Macintosh. 3 Shut down the Macintosh and turn off the audio equipment. 4 Attach the cable to the audio equipment and to the appropriate sound port on the Macintosh.
Connecting the Apple PlainTalk microphone Your computer has a sound input port (≈), which you can use to connect an Apple PlainTalk Microphone. The Apple PlainTalk Microphone is included with some computer models. If your computer did not include an Apple PlainTalk Microphone, you can purchase one at an Apple-authorized dealer. You cannot connect non-Apple microphones.
3 Place the microphone at the top center of the monitor, so that the microphone’s Apple (K) icon is facing you. If you can’t place it on top of the monitor, position the microphone according to these guidelines: m The microphone should be between 1 and 3 feet away from you. m The microphone should be directly in front of you to minimize the effect of background noises. 4 Turn on the computer. Next, you need to make sure the Sound Input source in your computer is set to “External Microphone.
6 Click the Sound Input pop-up menu and select “External Microphone.” 1 Click here to view sound controls. 2 Select External Microphone from the pop-up menu. For more information about your computer’s sound, click here. 7 Click the close box in the upper-left corner of the Monitors & Sound control panel to close it. (The control panel does not have to remain open while you’re recording.) You’re now ready to begin using your microphone.
Connecting external stereo speakers You can take advantage of your computer’s stereo sound output by attaching externally powered (amplified) speakers. When you attach external speakers, the speaker in your computer changes mode and functions as a subwoofer. The subwoofer produces bass sound to complement the stereo sound coming from the speakers.
1 Assemble the speakers and the cable you need. You need a cable with a stereo miniplug at one end to connect one or both speakers to the computer. Stereo miniplug Some speakers require a dual-plug adapter. Others, like those shown in the next illustration, accept a single stereo miniplug and are joined by standard speaker wires. See the documentation that came with your speakers for more information. 2 Turn off the Macintosh.
5 Turn on the computer. Now you’re ready to hear full-range stereo sound coming from the speakers and bass sound coming from the computer’s internal subwoofer. To adjust the overall volume, use the sound control buttons on the front of the computer or use the Monitors & Sound control panel, which uses software inside your computer to adjust volume. (For more information, see “Adjusting Volume and Sound” in the previous section, “Using Your Computer’s Sound Features.
Connecting headphones You connect headphones to the headphone jack (f) on the front of the computer or to your monitor if it has a headphone jack. If you use the headphone jack on your monitor: When you plug headphones into the headphone jack on your monitor (if your monitor has one), sound comes through your headphones but, depending on the type of monitor you have, it may also continue to come out of the subwoofer.
Connecting external SCSI devices, such as a scanner or external hard disk Your computer has a port for connecting devices that use the Small Computer System Interface (SCSI, pronounced “skuh-zee”). SCSI devices commonly used with the Macintosh include hard disk drives, CD-ROM drives, scanners, tape or cartridge backup drives, and some printers. The SCSI port permits high-speed communication between the computer and the device. The SCSI icon appears to the left of the port on the computer’s back panel.
Before you connect a device Before you connect a SCSI device to your Macintosh, complete these tasks: m Make sure each SCSI device connected to your Macintosh has its own unique ID number from 0 to 6. The computer itself (the main logic board inside it) has the ID number 7 and the internal CD-ROM drive has the ID number 3, making the ID numbers 0, 1, 2, 4, 5, and 6 available for additional SCSI devices. Make sure other SCSI devices you add to the chain do not use ID numbers 3 or 7.
IMPORTANT The total length of the cables in a SCSI chain should not exceed 6 meters (20 feet). SCSI cables must have a 110-ohm impedance. For best results, use SCSI cables manufactured by Apple Computer. m Make sure that the last (or only) device in the SCSI chain has a terminator. Make sure that no other external SCSI device has a terminator. To ensure accurate transmission of information, a terminator must be at each end of a SCSI chain.
Connecting a SCSI device Be sure to read the previous section, “Before You Connect a Device,” before following the instructions in this one. Use these general instructions in conjunction with the instructions that came with your SCSI device: 1 Turn off your Macintosh. 2 Make sure the SCSI device is switched off. WARNING Do not connect or disconnect any device while the device or your Macintosh is turned on. Doing so could damage the device, your computer, or both.
Expanding memory For information on increasing your computer’s memory, see Appendix B, “Installing Additional Memory.” Replacing or adding internal storage devices Your Macintosh comes with three internal storage devices—a floppy disk drive, a CD-ROM (compact disc read-only memory) drive, and a hard disk drive (several capacities are available). If you want to replace any of these internal drives, see your Apple-authorized dealer.
Read this chapter to learn how to work with application programs and protect the information on your disks. 4 Using Programs and Backing Up Disks Your computer came with several application programs already installed. You open these programs by clicking their buttons in the Launcher. The Apple Extras folder on your hard disk also contains additional programs.
Installing application programs You may want to buy and install additional application programs. See the manuals you receive with these programs for instructions on installing and using them. To use your programs most effectively, follow these guidelines: m Read the manuals you received with the program if you have problems using it. m Put only one copy of each program on your hard disk. Having more than one copy can cause errors.
Installing programs from a floppy disk In most cases, you install application programs on your internal hard disk from floppy disks. The following illustration shows how to insert a floppy disk into your computer’s floppy disk drive. Insert the floppy disk, metal end first, into the floppy disk drive of your computer. For instructions on how to eject floppy disks, see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.
Working with several programs at a time You can open as many application programs and desk accessories as your computer’s memory allows. All open programs are listed in the Application menu at the right end of the menu bar. You can find out which program is active and which other programs are open by pulling down the Application menu. The name of the active program (the one you’re using right now) has a checkmark next to it, and its icon appears in the menu bar.
Increasing memory available to run applications A computer function called virtual memory allows you to open several applications and windows at the same time by creating extra random-access memory (RAM) on your computer’s hard disk. Virtual memory, however, can also result in slightly slower performance. See the “Memory” topic of Macintosh Guide, available in the Guide (h) menu, for more information. Also see the document titled “About Virtual Memory” in the Documents folder on your desktop.
m If a file is too large to fit onto a single floppy disk, you need to use a commercial backup program to copy the file onto multiple floppy disks. m You can use a commercial backup program to copy new and changed files from a hard disk to another hard disk, to a tape drive, or to a series of floppy disks. m If your computer is on a network, you may be able to back up files by copying them to a shared disk on the network.
Using application programs designed for the PowerPC microprocessor Your Macintosh is compatible with most application programs intended for use with Macintosh computers, but certain programs are designed especially for computers that have the PowerPC microprocessor. (These programs are sometimes called “native” applications.) These programs take best advantage of your computer’s speed.
Read this chapter for information about your computer’s built-in CD-ROM drive. 5 Using the Built-in CD-ROM Drive This chapter provides information on the CD-ROM drive (also called a CD-ROM player). Refer to Appendix A, “Health, Safety, and Maintenance Tips,” for information on the proper handling of these discs. With your internal CD-ROM (compact disc read-only memory) drive, you have access to large amounts of information.
Inserting a CD-ROM disc Follow these instructions to insert a CD-ROM disc into your CD-ROM drive. Then follow the instructions provided with your disc, as well as the instructions in this manual. 1 Start up your Macintosh computer, if it’s not already on. 2 Press the Open/Close button to open the tray of the CD-ROM drive. Open/Close button The tray opens. 3 Place a CD-ROM disc in the tray, with the disc label facing up. Make sure the disc is lying flat and centered in the tray.
4 Push the tray in, or press the Open/Close button, to close the tray. In a few moments, an icon for the CD-ROM disc appears on your screen. Ejecting a CD-ROM disc Follow these instructions to open the tray and eject a CD-ROM disc from your computer. IMPORTANT You may not be able to eject a disc if it is being shared. To turn off file sharing, use the Sharing Setup control panel. 1 Open the tray. There are several ways to open the tray of your CD-ROM drive.
If no CD-ROM disc icon appears on your screen: m Press the Open/Close button for your CD-ROM drive. 2 Take the CD-ROM disc out of the tray. Store your disc in a safe place, away from heat, dust, and moisture. 3 Push the tray in, or press the Open/Close button, to close the tray. To avoid possible damage to the tray and the CD-ROM drive, keep the tray closed when you are not using it.
Standard file formats You can use CD-ROM discs with these standard file formats: m HFS (Hierarchical File System)—the standard format used by the Macintosh. m ISO 9660—the International Standards Organization’s file format for CD-ROM discs. This format has been adopted by many CD manufacturers to make their discs compatible with a variety of computers. It is also the format that allows you to use Photo CDs in your CD-ROM drive. m The High Sierra format, a predecessor of the ISO 9660 format. m Photo CDs.
Playing audio CDs With your CD-ROM drive and your computer’s built-in speaker, you can play audio compact discs (CDs) or audio tracks on CD-ROM discs. You can also attach headphones or speakers to the computer to listen to audio tracks. See Chapter 3 for information on connecting sound equipment to your computer. To start, stop, and otherwise control audio discs, use the AppleCD Audio Player program, available in the Apple (K) menu.
You can do many things with the images on your Photo CDs: m Open and view the images individually on your computer screen. m View the images on your computer screen in a series, as you would view a slide presentation. m Copy and save the images, print them, paste them into word-processing documents or other documents that accept graphics, and edit them with a graphics application program.
Before viewing the contents of a Photo CD Normally, you open Photo CD images with the SimpleText program that came with your computer. If you wish, you can use a graphics or image-editing program instead of SimpleText. For instructions, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu. If you use SimpleText to view high-resolution images, you should increase the amount of memory that SimpleText uses.
Consult this chapter if you experience problems using your computer. 6 Troubleshooting When you have questions If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instructions on using Macintosh Guide, see Chapter 2 of this manual. If you have trouble While you’re using your computer, you may occasionally see a bomb icon or an error message, or the pointer (8) may “freeze” on the screen.
WARNING If you have a problem with your computer and nothing presented in this chapter solves it, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the computer yourself, any damage you may cause to the computer will not be covered by the limited warranty on your computer.
If you need repair service, consult the service and support information that came with your computer for instructions on how to contact an Appleauthorized service provider or Apple for assistance. If you know the problem is with a program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number.
4 If your computer still doesn’t restart, to turn it off press the power button (®) on the back of the computer, wait at least 10 seconds, and turn it on again. If you suspect that the problem is with other equipment, such as a printer or an external hard disk that’s attached to your computer, turn that equipment off for 10 seconds or longer, then turn it on again and restart the Macintosh.
4 Choose All Off from the Sets pop-up menu to turn off all extensions. 5 Turn on Macintosh Easy Open by clicking it in the list so that a checkmark appears beside it. You can find Macintosh Easy Open by scrolling down the list of extensions. Macintosh Easy Open appears under the heading “Control Panels.” 6 Restart your computer while holding down the Command (x) and Option keys. Hold down the x and Option keys until you see the dialog box that asks if you’re sure you want to rebuild your desktop file.
Solutions to common problems with your computer This section contains descriptions of problems you could experience with your computer. Some problems may be caused by your CD-ROM drive, so if you don’t find your problem included here, be sure to check the section “Solutions to CD-ROM Problems” later in this chapter. The computer is turned on but the screen is dark.
You inadvertently delete a program from your computer’s hard disk. m You can replace any of the software that came with your computer by dragging it from the Macintosh Performa CD: Performa Software to your hard disk. See the section “Copying Files From the CD-ROM Disc to Your Hard Disk” in Chapter 7. When you start up, a disk icon with a blinking question mark appears in the middle of the screen. This icon indicates that your Macintosh cannot find the system software it needs to start up.
If repairing the disk doesn’t help, follow the instructions in Chapter 7, “Reinstalling Your Computer’s Software,” to reinstall system software on your startup hard disk. A disk icon with an X appears in the middle of the screen and a floppy disk is ejected from the disk drive. This icon indicates that the floppy disk you tried to start up from is not a startup disk. (When you turn on your computer, it looks first in the floppy disk drive for a disk containing system software.
The hard disk icon does not appear on the desktop. If you don’t see a hard disk icon on the desktop, try the following: m Use the Drive Setup program to make the disk available. Drive Setup is on the Macintosh Performa CD: Performa Software that came with your computer. For instructions on using Drive Setup, follow the instructions in “Checking For Damage On Your Hard Disk” in the section “Repairing a Damaged Disk” later in this chapter.
Your Macintosh can’t read a floppy disk. If you see a message that a floppy disk is unreadable, try one of the following: m If the disk has never been used, you may simply need to initialize it—that is, prepare it for use. For instructions, see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu. m The disk may be damaged. See “Repairing a Damaged Disk” later in this chapter for information on testing and repairing disks.
Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop. m Your computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual. To return to the Macintosh desktop, choose Shut Down from the Special menu.
You can’t start an application program or it quits unexpectedly. Or, when you try to open a program, you see a message that not enough memory is available. One of the following is probably the cause: m The Macintosh ran out of memory. Quit the programs that you have open and then open the program you want to use, or restart your Macintosh. Use the Memory control panel to turn on virtual memory.
A dialog box with a bomb appears. There is a software problem. m Write down what you were doing when the message appeared, and write down the text of the message. m Restart your Macintosh. (See “Start Over by Restarting Your Computer” in the section “If You Have Trouble” earlier in this chapter.) Most software problems are temporary, and restarting usually corrects the problem. m If the problem recurs, check the startup disk and application program you were using when the dialog box appeared.
m If the problem recurs, you may need to reinstall system software. See Chapter 7, “Reinstalling Your Computer’s Software,” for instructions. m If the bomb only occurs in one application program, try reinstalling the program from the original disks. If reinstalling doesn’t solve the problem, contact the manufacturer of the program. The pointer (8) doesn’t move when you move the mouse. One of the following situations is probably the cause. m There is a software problem.
Typing on the keyboard produces nothing on the screen. One of the following is probably the cause: m You haven’t selected any text or set the insertion point (i). Make sure the program you want to type in is the active program. Then place the pointer (8) in the active window and click to set an insertion point (i) or drag to select text (if you want to replace the text with your typing). m If the computer beeps every time you press a key, Easy Access is probably turned on.
If the problem recurs, you may need to reinstall system software. See Chapter 7, “Reinstalling Your Computer’s Software,” for instructions. m The keyboard is damaged. If you have access to another keyboard, try using it instead. (Turn the computer off before connecting it.) If the new keyboard works, there is probably something wrong with the one you replaced.
You experience problems using a document from a DOS computer. If you can’t open a DOS document using a Macintosh program, try the following: m Open the document from within the program by choosing Open in the program’s File menu. m Use the PC Exchange control panel (in the Control Panels folder in the Apple [K] menu) to specify which Macintosh program will open the document.
You experience problems using an older Macintosh program. Some older Macintosh programs are not completely compatible with Macintosh computers that have the PowerPC microprocessor. m Open the Memory control panel (in the Control Panels folder in the Apple [K] menu) and turn off Modern Memory Manager. m If that doesn’t work, contact the program’s publisher to see if an upgrade is available. You plug headphones into your monitor, but still hear sound coming out of your computer.
You can’t record sound using an external microphone or the microphone built in to your monitor. m Any time you want to record sound, you need to make sure your sound input source is set to “External Microphone.” Open the Monitors & Sound control panel in the Apple (K) menu, click the Sound icon, and choose “External Microphone” from the Sound Input pop-up menu. m If you’re using your monitor’s built-in microphone to record, use the Monitors & Sound control panel to make the monitor’s speakers mute.
Solutions to CD-ROM problems Problems using the CD-ROM drive The CD-ROM drive icon does not appear on the screen. m If you have SCSI devices (anything connected to the SCSI port [g]) attached to your computer, make sure that each device has a unique SCSI ID number (your CD-ROM drive has SCSI ID 3). Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers. m If you reinstalled the CD-ROM software, make sure to restart your computer afterward.
To return to the Macintosh desktop, choose Shut Down from the Special menu. After your computer has shut down, restart it. Then press the Open/Close button of your CD-ROM drive to open the tray. Remove the CD-ROM disc, close the tray, and start up your computer again. To avoid having the computer start up from a CD-ROM disc, remember to remove any disc in the drive before you shut down your computer. The tray of your CD-ROM drive won’t open.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive. m Your computer may be trying to start up from the CD-ROM disc. Press the Open/Close button of your CD-ROM drive to open the tray, and remove the CD-ROM disc. Close the tray, then restart your computer. Problems using CD-ROM discs You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop. m Make sure that the disc label is facing up and the disc is centered in the tray.
Your computer displays the message “This is not a Macintosh disk: Do you want to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive. m Make sure that the Foreign File Access and Audio CD Access CD-ROM extensions are installed and turned on. You can find them in your Extensions folder in the System Folder on your hard disk. If they are not turned on, use the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu to turn them on.
You can’t save changes you make to information on a CD-ROM disc. m A CD-ROM disc is a read-only medium. This means that information can be read (retrieved) from it, but not written (stored) on it. You can save the changed information on a hard disk or floppy disk. Problems using ISO 9660 or High Sierra discs You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format. m Discs in the ISO 9660 and High Sierra disc formats have version numbers attached to file names.
m The CD may have been paused. Click the Play/Pause button in the AppleCD Audio Player once or twice. m If your CD-ROM drive was installed after you bought your computer, make sure the audio cable is properly connected. See the documentation that came with the CD-ROM drive. While playing an audio track on a CD-ROM disc that combines audio tracks and data, you double-click the disc icon and the audio track stops playing.
After you open an image on a Photo CD, your system is “frozen” and does not respond to any input, or you have a “bomb” message on your screen. m Restart your Macintosh. (If you need help restarting your computer, see “Start Over by Restarting Your Computer” in the section “If You Have Trouble” at the beginning of this chapter.) The program you are using may not be designed to work with large (high-resolution) image files.
m Use the Memory control panel to turn off virtual memory. For more information on virtual memory, see the “Memory” topic of Macintosh Guide, available in the Guide (h) menu. If you still do not notice an improvement, you may want to reinstall system software on your startup hard disk. See Chapter 7, “Reinstalling Your Computer’s Software,” for instructions.
Note: If you have an Apple printer, you need to determine which printer driver to reinstall—the one that came with your printer or one of the drivers included on your Macintosh Performa CD: Performa Software. Depending on when you bought your printer, one of these printer drivers will be more recent than the other. It is the more recent one you want. Look at the date of the printer driver that came with your printer. (Usually, the printer driver comes on a floppy disk with the printer.
If you see a blinking question mark on your screen The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk. 1 Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray. 2 Place the Macintosh Performa CD: Performa Software in the tray with the disc label facing up. Be sure to use the CD with the words “Performa Software” at the top. Make sure the disc is lying flat in the tray.
Repairing a damaged disk If you see a message reporting that a disk is damaged or unreadable, you may need to repair the disk. Try these suggestions first If you can’t start up from a hard disk or you don’t see the hard disk icon on the desktop, try the following: m If the hard disk is internal, shut down your Macintosh, wait at least 10 seconds, and then turn it on again. m If the hard disk is external, make sure that it is turned on and that its cable is connected firmly; then restart the Macintosh.
Checking for damage on your hard disk You can test a hard disk for damage with the Drive Setup program, which is on the Macintosh Performa CD: Performa Software, a CD that came with your computer. 1 Start up your computer from the Macintosh Performa CD: Performa Software. See “Starting Up From the Macintosh Performa CD: Performa Software” earlier in this section. 2 Click the Drive Setup icon in the Launcher to open the Drive Setup program. 3 In the list of drives, click the disk you want to test.
How to repair a hard disk or floppy disk You can repair some types of disk damage by using the Disk First Aid program, which is on the Macintosh Performa CD: Performa Software, a CD that came with your computer. 1 Start up your computer from the Macintosh Performa CD: Performa Software. See “Starting Up From the Macintosh Performa CD: Performa Software” earlier in this section. 2 Click the Disk First Aid icon in the Launcher to open the Disk First Aid program.
4 Click Repair to begin testing and repairing the disk. You can’t repair the startup disk or the disk that contains the Disk First Aid program, but you can test these disks by clicking Verify. If the program reveals a problem with either of these disks, start up the computer from another disk so that you can repair the damaged disk. If you want to test and repair another disk, click its icon and then click Repair. 5 When testing and repair are done, choose Quit from the File menu.
Initializing a hard disk The hard disk inside your computer was initialized (formatted for use) at the factory, so you shouldn’t need to initialize it. You need to initialize a hard disk only if one of the following is true: m You purchase an uninitialized hard disk from another manufacturer. m Your hard disk is damaged and can’t be repaired. If a hard disk needs to be initialized, its icon does not appear on the desktop when you start up the computer using another disk.
3 In the list of drives, click the disk you want to initialize. Click the drive you want to initialize... ...then click Initialize. 4 Click Initialize to initialize the hard disk. 5 Click Quit when you see a message reporting that initialization was successful. If a message reports that initialization failed, try again. If initialization fails a second time, take the disk to your Apple-authorized service provider for repair.
Consult this chapter if you have problems with your computer that require you to reinstall the computer’s software. 7 Reinstalling Your Computer’s Software System software is the set of programs and other files that your computer uses to start itself up, keep track of your files, and run the application programs you use. System software is kept in the System Folder. When you turn on your computer, it looks for a startup disk, which is a disk that contains the system software.
If your hard disk already has system software installed on it but there is a problem with the disk or the software, you may see this icon in the middle of the screen: If this icon appears, first try testing your startup hard disk and repairing any damage. To do this, follow the instructions in “Repairing a Damaged Disk” in Chapter 6. If repairing the disk doesn’t help, follow the instructions in the next section.
Note: Also keep the Macintosh Performa CD: Guided Tour handy. This CD contains backup copies of the Guided Tour programs you may have seen when you first turned on your computer. Instructions later in this chapter also describe how to use the Guided Tour CD to restore these programs. The “If You Still Have Problems” section toward the end of this chapter tells you what to do if the CD-ROM disc does not solve the problems with your computer.
3 To close the tray, push the tray in or press the Open/Close button. Your Macintosh recognizes the CD-ROM disc as a startup disk, and in a few seconds the desktop below appears. Your screen may look slightly different from this one. Now continue with the steps in “Reinstalling Your System Software” or “Reinstalling All Your Original Software.” If you see the Macintosh desktop 1 Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
In a few seconds the Macintosh desktop with the Launcher appears. Your screen may look slightly different from this one. Now continue with the steps in “Reinstalling Your System Software” or “Reinstalling All Your Original Software.” Reinstalling your system software Software can sometimes develop problems and may need to be replaced. Restore System Software is a program that reinstalls the system software that was on your computer when you purchased it.
2 Click the Restore System Software icon to open it. In a moment you’ll see this screen: 3 Click the Continue button, or press the Return key on your keyboard. Restoring begins. A status box appears and keeps you informed of progress during the restoration, which takes several minutes. 4 When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard.
5 Insert the Macintosh Performa CD: Guided Tour that came with your computer into the CD-ROM drive. The Macintosh Performa CD: Guided Tour reinstalls the software programs that you may have seen before when you first turned on your computer. (You should reinstall these in case you need to refer to them again.) 6 Hold down the C key on your keyboard while you choose Restart from the Special menu. Continue to hold down the C key until you see the “Welcome to Macintosh” message.
Reinstalling all your original software If you want to restore the Macintosh Performa system software and application programs to the state they were in when you first purchased your computer, follow these instructions. Note: If you have installed newer versions of programs that came with your computer, you may need to reinstall the newer versions after you use the Restore All Software program.
3 When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard. In a few moments, the Macintosh desktop with the Launcher will appear on your screen. Your screen may look slightly different from this one. 4 Insert the Macintosh Performa CD: Guided Tour that came with your computer into the CD-ROM drive.
7 When the Restoring Performa Software screen appears, click the Continue button or press the Return key on your keyboard. 8 When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard. In a few moments, the Macintosh desktop with the Launcher appears on screen (just as in step 4). You have successfully restored all your original software to your hard disk.
Note: Your Performa Software CD-ROM disc may contain other programs, such as Drive Setup and Disk First Aid. These programs are used for testing and repairing disks, as described in the section “Repairing a Damaged Disk” in Chapter 6. For information about programs on either of the Macintosh Performa CDs, see any Read Me files that may accompany them on the CD-ROM disc.
Read this chapter only if you want to connect to a local area network, to a TV, or to video equipment. 8 Connecting Equipment for Special Purposes This chapter contains information that is useful only if you want to connect your computer to networking equipment or to a TV or video equipment. (For information on connecting TV or video equipment, see the last section of this chapter and see Chapter 9, “Installing Expansion Cards.
About Macintosh networking Your Macintosh can connect to a network that consists of as few as two computers or as many as thousands or even millions of computers and other devices. The network allows you and the other people connected to it to share information, access remote services, and share computing resources such as printers and modems. A network extends the features of your Macintosh by extending your reach to the services and resources provided on a network.
Connecting to a LocalTalk network You can connect to a LocalTalk network through the printer port on your computer. To connect to a LocalTalk network, you need LocalTalk cables and a LocalTalk adapter. The Apple LocalTalk Connector Kit DIN-8, which enables you to connect to a LocalTalk network through your printer port, is available from Apple-authorized dealers.
Depending on the type of cables used in the Ethernet network you’re connecting to and the type of card you purchased, you may need to purchase an Apple Ethernet media adapter or other compatible media adapter to connect your Macintosh to a network. (Consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for more information on Apple Ethernet media adapters.
Read this chapter for instructions on installing expansion cards in your computer. 9 Installing Expansion Cards Expansion cards are printed circuit boards that can be installed in your computer to give it special features, such as enhanced video capabilities, networking and communications capabilities, and additional processing power. Your Macintosh has slots available for three different kinds of expansion cards: m two PCI (peripheral component interconnect) slots for 6.
Communication slot (You may have a communication card—such as an internal modem— installed in this slot.) Video-in slot (You may have a video input card already installed in this slot.) PCI (peripheral component interconnect) slots (2) Cache slot DRAM DIMM slots (Your computer may have one or both slots filled with DRAM DIMMs.
WARNING To avoid damaging your computer and expansion card, do not attempt to install any expansion card without first checking the documentation for that card. If the documentation specifies that an Apple-certified technician must install the card (usually because the installation requires special training or tools), consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.
3 With a screwdriver, remove the two screws shown here from the computer’s back panel. Remove these two screws. Do not remove this screw. 130 Chapter 9 Leave the power cord plugged in for now. You’ll unplug it later.
4 Touch the recessed metal parts in the back panel to discharge static electricity from your body. Always do this before you touch any parts or install any components inside the computer. This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge. Touch the metal parts inside the recessed area.
5 Unplug the power cord from your computer. You can unplug the power cord now that you discharged static electricity in the previous step. Unplug the power cord from the back of the computer. 6 Grasping the two plastic tabs, gently pull the logic board all the way out of the computer. Gently but firmly pull the logic board all the way out of the computer.
7 Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end of the board on a thick magazine or a thin book to protect the components underneath. Rest the logic board on a clean, flat, stable surface. Place a thick magazine under this end of the logic board to help protect the components underneath. ws e N d l r n Wo o i t a r t Illus Vol. 1 , No.
Installing a PCI card This section contains instructions for installing a PCI card. PCI cards for your computer must be no longer than 6.88 inches long. Use these instructions in conjunction with the instructions that come with your PCI card: 1 If you have a video input card already installed in your computer and you’re going to install a PCI card in the lower PCI slot, remove the video input card temporarily to give yourself more room while you install the PCI card.
2 Remove the screw that holds the port cover in place. Hold your finger under the screw to catch it and the port cover when they come loose. Try not to let the port cover or the screw fall onto the logic board. Remove the screw that holds the port cover in place. Position your hand so that the screw and the port cover do not fall onto the logic board. 3 Remove the port cover and set it aside.
4 Remove the PCI card from its static-proof bag. Hold the card by its edges to avoid touching any connectors on the card. Connector 5 Insert the card into the PCI slot so that the card fence matches up to the opening where the port cover was and slides through the slot in the adapter fence. Support the adapter fence with one hand.
6 Supporting the adapter fence with one hand, push the card until it snaps into place. Don’t force the card. If you meet resistance, pull the card out and try again. To see if the card is properly connected, make sure the card’s metal fence is flush with the side of the access cover.
7 Reinsert the screw into the PCI card fence and screw it into place. To help insert the screw, push the PCI card fence forward with your thumb so the screw holes align. Insert the screw until it’s somewhat steady, hold your thumb underneath it (to prevent it from falling), and use the screwdriver to screw it into place. You may find it helpful to support the screw with the thumb of your other hand.
8 If you removed a video input card from the logic board in step 1, reinsert it now. Video input card If you removed a video input card in step 1, reinstall it. Video-in slot Screw 9 If you have a communication card to install, go to the next section. If you are finished installing items in your computer, proceed to “Closing the Computer,” later in this chapter.
Installing a communication card This section contains instructions for installing an Ethernet or internal modem card in the communication slot in your computer. You use an Ethernet card to communicate with other computers through a local area network. For example, in businesses, it is what enables more than one computer to print on a shared printer and to access documents on a central, shared server. Note: Using a modem is not the same as being connected to a local area network.
Some communication cards designed for other communication slots are not compatible with your computer and cannot be installed in its communication slot. You can tell by examining the placement of the notches on the card. Use the following illustration as a guide if you’re not sure you have the correct type of card for the slot.
To install a communication card, follow these steps: 1 Remove the plastic access cover from the vertical plate. Push the two plastic tabs apart and pull off the metal retainer so the access cover can come off. Metal retainer 2 Remove the communication card from its static-proof bag. Hold the card by its edges to avoid touching the connectors on the card.
3 Align the card over the communication slot. The communication slot is the rightmost slot on the logic board as you face the vertical plate. 4 Check the external connector on your card and see which of the following two illustrations matches the kind of card you have. Then install the card according to the illustration. If the card has a hook on it, make sure the hook catches between the layers of the vertical plate before pushing the card into the slot.
If the card does not have a hook on it, simply pass the external connector through the opening in the vertical plate as shown here. (Some cards have an external connector that protrudes out of the opening; others, like here, have a flatter external connector.) External connector Vertical plate Communication card Communication slot Opening in vertical plate 5 Passing the external connector through the opening in the vertical plate, insert the card into the communication slot.
8 If you installed an Ethernet card, change the network connection in the Network control panel. See the manual that came with the card for more information. For instructions on how to select a network connection and other information about using your Macintosh on a network, see the “Networks” topic of Macintosh Guide, available in the Guide (h) menu.
2 Press the reset button on the logic board and slide the logic board back into the computer until it snaps into place. 1 Press the reset button. 2 Gently but firmly push on the vertical plate until the logic board is solidly back in place. Note: When you press the reset button, some of your computer’s software settings will change. You may want to open the control panels for the date and time, keyboard, and mouse to make sure that they are set the way you want.
3 Reinsert the two screws. Reinsert these two screws.
4 Reconnect the power cord. Plug the power cord into the back of the computer. WARNING To ensure reliable and safe operation of your system, never turn on your computer unless all of its internal and external parts are in place.
Read this appendix for important health and safety instructions, as well as tips on keeping your computer in good working order. Appendix A Health, Safety, and Maintenance Tips For your own safety and that of your equipment, follow all the instructions in this chapter. Keep these instructions available for reference by you and others.
Musculoskeletal discomfort As with any activity that involves sitting for long periods of time, using a computer can make your muscles sore and stiff. To minimize these effects, set up your work environment carefully, using the guidelines that follow, and take frequent breaks to rest tired muscles. To make working with your computer more comfortable, allow enough space in your work area so that you can change position frequently and maintain a relaxed posture.
Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that’s closer than about 20 feet (6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there’s no evidence that it leads to permanent damage.
You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you may lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that’s lower than the regular work surface. m Position the mouse at the same height as your keyboard.
Avoiding fatigue m Change your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue. m Use a light touch when typing or using a mouse and keep your hands and fingers relaxed. m Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.
Safety instructions For your own safety and that of your equipment, always take the following precautions.
Handling your computer equipment Follow these guidelines for handling your computer and its components: m When setting up your computer, place components on a sturdy, flat surface, and carefully follow all setup instructions. m When connecting or disconnecting a cable, always hold the cable by its connector (the plug, not the cord). m Turn off your computer and all its components before connecting or disconnecting any cables to add or remove any component.
Handling the monitor Follow these procedures for handling a monitor: m Turn down the screen brightness control if you leave the computer turned on for extended periods. If the brightness is not turned down, the image on the screen could “burn in” and damage the screen. You can also use a “screen saver” program, which dims or varies the image on the screen when the computer has been idle for a specified period of time. These programs are available from independent suppliers and user groups.
Handling floppy disks Store disks at temperatures between 50° F and 125° F. Do not use a pencil or an eraser on a disk or disk label. Keep disks dry. 125° F (52° C) 50° F (10° C) Do not touch the exposed part of the disk behind the metal shutter. Keep disks away from magnets. Avoid exposing disks to extremely hot temperatures. Handling CD-ROM discs Keep these important safety instructions in mind as you use CD-ROM discs: m Hold a disc by the edges or by one edge and the center hole.
m To avoid damage to your discs, keep these points in mind: Do not expose discs to direct sunlight. Do not write on discs. Do not spill liquids on discs. Do not put tape on discs. Do not scratch discs. Do not get dust on discs. Other important safety instructions to keep in mind as you use your CD-ROM drive: m Position your computer so that when the tray opens, it doesn’t bump into anything. m Do not leave the disc tray open.
The tray on your CD-ROM drive automatically closes when you shut down your computer. You may want to open the tray and take out your CD-ROM disc before shutting down. Ejecting a disk For instructions on ejecting any disk (a floppy disk, a CD-ROM disc, or a removable media disk), see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.
Power supply The power supply in your computer is a high-voltage component and should not be opened for any reason, even when the computer is off. If the power supply needs service, contact your Apple-authorized dealer or service provider. WARNING To protect the power supply from damage, make sure the voltage switch on the back of the computer is set correctly before you plug the computer into a power outlet. Refer to Chapter 1 for instructions on setting the voltage switch.
Cleaning the mouse The mouse contains a small ball that must roll smoothly for the mouse to work properly. You can keep this ball free of dirt and grease by using the mouse on a clean, lint-free surface and cleaning it occasionally. You need a few cotton swabs and a clean, soft, lint-free cloth. 1 Turn off your computer. 2 Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it.
5 Wipe the mouse ball with a clean, soft, dry, and lint-free cloth. 6 If necessary, wash the mouse ball with warm soapy water (use a mild soap such as a dishwashing liquid) and then dry the mouse ball thoroughly. 7 Gently blow into the mouse case to remove any dust that has collected there. 8 Put the ball and the ring back in place. Your mouse should roll smoothly across your mouse pad or desk. If it doesn’t, repeat these instructions carefully.
Recessed area on ring Recessed area surrounding ring The mouse ring is locked when the recessed area on the ring does not line up with the recessed area surrounding the ring. To unlock the mouse, follow these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. Insert a straightened paper clip into this hole. (The hole may be located here on your mouse.) 2 Press down on the paper clip while you turn the ring counterclockwise. Turn the ring a very short distance.
Read this appendix to learn how to install additional memory in your computer. Appendix B Installing Additional Memory You can install additional memory—dynamic random-access memory (DRAM)—in your computer. DRAM allows you to work with more programs and larger documents. Additional memory comes in packages called Dual Inline Memory Modules, or DIMMs. Altogether, you can install a maximum (total) of 136 megabytes (MB) of DRAM in this Macintosh model.
You should have an Apple-certified technician install additional DRAM for you. However, you may feel comfortable installing DRAM yourself. m If you want to install additional DRAM yourself, you must purchase the memory chips, or DIMMs, from an Apple-authorized dealer. Then follow the instructions in this appendix.
You can increase your computer’s DRAM to up to a maximum of 136 MB. Your computer already comes with 8 MB soldered on your computer’s main logic board plus 8 MB installed in one of the DIMM slots, for a total of 16 MB of DRAM. One DIMM slot remains for installing an additional 8-MB, 16-MB, 32-MB, or 64-MB DIMM, for a total of 24 MB, 32 MB, 48 MB, or 80 MB of DRAM respectively.
Opening the computer IMPORTANT To avoid generating static electricity (from your body) that may damage components, do not walk around the room until you have completed the installation of the DIMM or High Performance Module and closed the computer. Additionally, move the logic board as little as possible while it is outside the computer case. 1 Shut down your computer by choosing Shut Down from the Special menu. You can also press the Power key (marked with a π) on the keyboard.
4 Touch the recessed metal plates in the back panel to discharge static electricity from your body. Always do this before you touch any parts, or install any components, inside the computer. This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge. Touch the metal parts inside the recessed area.
5 Unplug the power cord from your computer. You can unplug the power cord now that you discharged static electricity in the previous step. Unplug the power cord from the back of the computer. 6 Grasping the two plastic tabs, pull the panel toward you until the logic board slides out. Gently but firmly pull the logic board all the way out of the computer.
7 Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end of the logic board on a thick magazine or a thin book to protect the components underneath. Rest the logic board on a clean, flat, stable surface. Place a thick magazine under this end of the logic board to help protect the components underneath. News d l r o on W i t a r t s Illu Vol. 1 , No. 1 What you do next depends on whether you’re installing a DRAM DIMM or a High Performance Module.
Installing a DRAM DIMM 1 Push the ejector on the DRAM slot outward and down to open it. Push the ejector outward and down to open it.
2 With the ejector in the “open” position, align the DRAM DIMM in the DRAM sockets as pictured. IMPORTANT Do not touch the DIMM’s connectors. Handle the DIMM only by the edges. DRAM DIMM (Your DIMM’s shape and components may vary.) Connectors The DRAM DIMM is designed to fit into the slot only one way. Be sure to align the notches in the DIMM with the small ribs inside the slot. Notches DRAM slot (1 of 2) Ribs (inside slot) 3 Push down on the DIMM until it snaps into place.
Installing a High Performance Module into the cache module slot 1 Aligning the notches in the module with the small ribs inside the cache module slot, insert the module in the slot as pictured. The module is designed to fit into the slot only one way. Be sure to align the notches in the module with the small ribs inside the slot. IMPORTANT Do not touch the module’s connectors. Handle the module only by the edges. Cache module slot High Performance Module (Your module’s shape and components may vary.
Closing the computer 1 Grasping the plastic tabs on the vertical plate, orient the logic board vertically and slide it into the guide rails on the left inside of the computer. Align and insert the logic board so that it engages the guides on the top and bottom of the computer chassis.
2 Press the reset button on the logic board and then slide the logic board back into the computer until it snaps into place. 1 Press the reset button. 2 Gently but firmly push on the vertical plate until the logic board is solidly back in place. Note: When you press the reset button, some of your computer’s software settings will change. You may want to open the control panels for the date and time, keyboard, and mouse to make sure that they are set the way you want them.
3 Reinsert the two screws. Reinsert these two screws.
4 Reconnect the power cord. Plug the power cord into the back of the computer. WARNING To ensure reliable and safe operation of your system, never turn on your computer unless all of its internal and external parts are in place.
Read this appendix to learn how to use the special keys on your keyboard. Appendix C Special Keys on Your Keyboard Your computer keyboard contains certain special keys that typewriter keyboards don’t have. Many of these keys allow you to give commands to the computer without using the mouse. For example, in many application programs, pressing the x (Command) key at the same time as the Q key lets you quit a program. The following table describes what you can do with the special keys on your keyboard.
Special keys on Apple keyboards (continued) Control key control Delete key Use to delete selected material, or the character to the left of the insertion point. delete Enter key enter Escape key esc Function keys F1 Option key Numeric keys alt option num lock = / 7 8 9 4 5 6 1 2 clear * Use in combination with other keys to produce special characters or modify actions.
Typing special characters and symbols You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys. The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.
Note: If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps, try pressing Option-x to see the diacritical marks. However, use the Option key (not Option-x) in combination with the other keys to type letters with diacritical marks. If you press the Option key at the same time as a key for a specific diacritical mark and then release both keys, Key Caps outlines in bold the keys for letters that can be typed with that mark.
Special key combinations If difficulties with your mouse or computer don’t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations.
If you can’t find what you’re looking for in this index, look in Macintosh Guide— available in the Guide (h) menu on your computer. Index A accent marks, typing 182 ADB port.
application programs (continued) preinstalled 59 putting into the Launcher 60 quitting 77, 86, 179, 183 Restore All Software 118 Restore System Software 115–116 screen savers 156 switching between 62 system error and 87 troubleshooting 60, 86–92, 93 working with several at a time 62–63 arrow keys 179 arrow on screen. See pointer arrows, scroll 20 At Ease (alternative to Macintosh desktop) 85 audio.
CD-ROM drive 67–74.
Control Panels (Apple menu) Extensions Manager control panel 78, 79 incompatible 86–88 Macintosh Easy Open control panel 78, 79 MacTCP control panel 126 Memory control panel 63, 65 Monitors & Sound control panel 42–43, 47–48 Network control panel 125, 126 PC Exchange control panel 84, 90 copying information on a disk 63–64 Macintosh Performa CD: Performa Software files to hard disk 120 cumulative trauma disorders (CTDs) 150 cursor.
ejecting audio CDs 69–70 CD-ROM discs 69–70, 94, 97 floppy disks 85, 159 electrical safety 4, 154 electromagnetic emissions 153 Empty Trash command (Special menu) 20 Enter key 180 equipment arranging 5 handling 155–160 posture while using 150 spills on 154, 155, 156 erasing disks. See initializing error message 75, 76–77, 87. See also troubleshooting errors.
floppy disks (continued) handling 157 initializing 84 inserting 61 installing programs from 61 protecting information on 63–64 repairing 106–107 starting up from 63, 121 storing 157 troubleshooting 84, 85, 106–107, 159 folders Apple Extras folder, Read Me files in 23 Documents folder 23 icon for 20 formats for CD-ROM discs 70–71 formatting disks.
HFS file format 71 Hide Balloons command (Guide menu) 34 Hide Finder command (Application menu) 62 Hide Others command (Application menu) 62 Hierarchical File System file format 71 High Performance Module.
keyboard shortcuts (key combinations) 35–36 for Finder tasks 35–36 to eject floppy disk 85 to force an application program to quit 183 to force computer to restart 183 to ignore the selected startup device 183 to quit application program 77, 179 to rebuild the desktop 183 to restart computer when Restart button cannot be chosen 77 to start the computer from a CD-ROM disc 183 to start the Extensions Manager 183 to turn off system extensions 183 Key Caps program 181–182 key combinations.
maintenance CD-ROM discs 97, 157–159 CD-ROM drive 158 cleaning computer equipment 160–162 floppy disks 157 keyboard 156 monitor 156, 160 mouse 88, 161–162 screen 153 memory clearing to solve problems 77 DRAM configurations 166–167 DRAM DIMMs 172–173 High Performance Module 167, 174 installing 165–178 ROM (read-only memory) 67 running out of 63 used by application programs 65 used by Photo CDs 74 using hard disk as 65 virtual 63 Memory control panel older Macintosh programs and 65 virtual memory and 63, 86 m
N network alternative network, connecting to 124 backing up files on 64 connecting to 123–126 Ethernet, connecting to 124, 125–126 local area network 123 LocalTalk, connecting to 124, 125 sharing CD-ROM discs over 74 Network control panel 125, 126 numeric keys 180 O office arrangement guidelines 151–152 online services, access to 140 on/off switch.
purpose of 38, 180 restarting computer with 22, 77 turning computer off with 21 turning computer on with 12, 22 power-on light 38 PowerPC microprocessor 65, 92 power plug 4 power socket 39 power supply, safety precautions for 160 power, warning about 37 printed circuit boards. See expansion cards printer drivers 102 printer port 38, 39, 124, 125 printer, troubleshooting 81, 101–102 problems. See troubleshooting programs.
safety precautions (continued) preventing voltage overload during lightning storms 12 turning computer off before connecting equipment 37 when to turn off the computer and pull the plug 154 saving extensions 78 screen.
PCI slot 124, 125, 127, 134 video-in slot 127 software. See application programs; system software sound. See also AppleCD Audio Player program; audio CDs adjusting volume of 42–44, 51, 98 recording 45, 48, 93 3D Surround Sound technology 43, 52, 92 troubleshooting 92–93, 98–99 sound control panel.
system software (continued) reinstalling all original software 118–120 reinstalling system software 111–117 troubleshooting 120 using the Macintosh Performa CD: Performa Software as a startup disk 113–115 when to install or reinstall 111–112 when to use the Macintosh Performa CD: Performa Software 112 T, U Tab key 180 tape drive, backing up to 64 TCP/IP protocol 126 television interference 156 watching broadcasts on the computer 60 terminators in SCSI chain 55 testing a hard disk 102, 105 3D Surround Sound
solving problems 77, 78–79 sound problems 98–99 spills 154, 155, 156 startup problems 15, 81–82, 103, 112 system error 75, 77, 87 system software problems 81–89 turning computer off 22 turning computer on 15 typing on the keyboard produces nothing on screen 89 where to find answers 23 turning computer off troubleshooting 22 when Power key fails 22 when Shut Down command fails 22 with Power key 21 with Shut Down command 21, 22 with standby power button 22 turning computer on after shutdown 22 for first time
Macintosh Performa User’s Manual Includes setup, troubleshooting, and health-related information for Macintosh Performa 6400 series computers
K Apple Computer, Inc. © 1996 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Communications regulation information Preface Welcome to Macintosh 1 Getting Started vii ix 1 Plugging in the computer 2 Installing an expansion card Connecting a monitor 5 5 Connecting the mouse and keyboard Connecting the modem 8 10 Connecting other equipment 12 Turning the computer on for the first time Problems turning on your computer? What’s next? 12 15 16 Learning the basics in the Performa tutorials Reviewing the basics 19 Turning the computer off 21 Turning the comp
2 Getting Help 25 Getting answers to your questions 26 Tips for using Macintosh Guide 33 Identifying what’s on your computer screen Learning useful shortcuts 34 35 3 Connecting Equipment and Expanding Your Computer Using your computer’s sound features Connecting audio equipment 37 40 44 Connecting external SCSI devices, such as a scanner or external hard disk 53 Expanding memory 57 Replacing or adding internal storage devices 57 4 Using Programs and Backing Up Disks Installing application p
6 Troubleshooting 75 When you have questions If you have trouble 75 75 Solutions to common problems with your computer Solutions to CD-ROM problems 94 If your computer’s performance decreases Solving printer problems 80 100 101 Starting up from the Macintosh Performa CD: Performa Software Repairing a damaged disk Initializing a hard disk 104 108 7 Reinstalling Your Computer’s Software 111 When should you reinstall system software? 111 When to use the Macintosh Performa CD: Performa Software
9 Installing Expansion Cards Opening the computer Installing a PCI card 127 129 134 Installing a communication card Closing the computer 140 145 Appendix A Health, Safety, and Maintenance Tips 149 Health-related information about computer use Safety instructions 149 154 Handling your computer equipment Cleaning your equipment 160 Locking and unlocking the mouse Appendix B Installing Additional Memory DRAM configurations 155 162 165 166 High Performance Module configurations 167 Installin
Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Radio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Welcome to Macintosh Congratulations on the purchase of your new Macintosh. Your computer is designed to give you the highest performance combined with real ease of use. It’s also easy to set up and easy to expand. This book guides you through the setup procedure, tells you how to expand your Macintosh, and provides many tips on using your new system. Your Macintosh computer is powered by the new †™ microprocessor (or “chip”). This microprocessor was designed by Apple Computer, Inc., Motorola, Inc.
Monitor Macintosh Performa computer Keyboard cable (permanently attached to the keyboard) Keyboard Mouse Monitor power cord (sometimes built into the monitor) Computer power cord Monitor video cable (sometimes built into the monitor) Phone cord (comes with optional internal modem) Apple PlainTalk Microphone (optional)
