Portable External Hard Drive Quick Start Guide
Contents • Seagate external hard drive with a USB 2.0 interface • USB 2.0 ‘Y’ cable • Quick Start Guide • Seagate Extra Value CD Requirements Windows • • • • Windows Windows Windows Windows XP 2000 Pro Me 98SE Macintosh Your new Seagate® portable hard drive enables you to easily add disc space to your laptop or desktop system, and the convenient size enables you to take the drive with you. Plus, connecting it couldn’t be easier—in most cases, you can just plug it in.
Setup Your Portable External Hard Drive comes with a special USB cable. This cable is shaped like the letter ‘Y’ with one USB connector on one end of the cable and two connectors at the other end of the cable. This cable supplies power to the drive and handles the data going between the drive and your computer—this means you don’t have any other cables to connect.
2. See below for Windows OS information, or page 7 for Macintosh OS information. These sections provide instructions about how to: • Install drivers • Reformat and partition the drive • Dismount the drive Installing drivers and reformatting are steps you only need to do one time. After that, you can use the drive by just connecting the USB cable. Windows OS Installing drivers for your operating system (OS) Windows XP/2000 Pro/Me operating systems have built-in, up-to-date drivers for a USB interface.
3. Select the Search for the best driver for your device option. The wizard displays four check boxes. 4. Select the CD-ROM and Specify location options. Locate the drivers in the Drivers USB Win98 directory. 5. Click the Next button. The wizard installs the appropriate drivers on your computer and tells you when it has finished. 6. Click the Finish button to complete the installation. 7. Restart your computer. Your new drive is ready to use.
To use the DiscWizard for Windows application, launch the DiscWizard for Windows application in the Files directory on the Seagate Extra Value CD and follow the easy-to-use, on-screen instructions. below, and then purchase and install—on your Windows system— available third-party software that allows your Windows system to read from and write to a drive that is formatted for a Mac OS. Data-sharing between Windows and Macintosh systems Caution.
2. Click the icon in your system tray that represents the Safely Remove Hardware function, and then select the Seagate external drive. Note. The system tray is the area in the lower right portion of your desktop near the clock. Windows OS displays a message when it is safe to disconnect the USB cable. Macintosh OS Format (initialize) for Macintosh OS Your new Seagate external hard drive is factory-formatted with a FAT32 file format.
3. Click Partition if you want to partition your drive into multiple volumes, or click Erase to reformat the drive as one volume. Partitioning is not required; if you select Partition, continue to the next step. For Erase, you’re done! 4. Choose the number of partitions from the Volume Scheme pop-up menu. Click each partition and enter a name, select a format, and enter a size for each partition. (You can also drag the partitions to change the size.
your Windows system to read from and write to a drive that is formatted for a Mac OS. How to dismount and disconnect the drive in Mac OS X and Mac OS 9 Caution. Do not leave your drive in its pre-formatted FAT32, single partition condition if you intend to transfer data between Mac and Windows systems. Doing so will result in data loss. 1. Close all windows and quit all running applications that are stored on the drive or that are using data that is stored on the drive.
BounceBack Express Note. Included with capacities of 100GB and above. Note. BounceBack Express software (version 7.0 or higher) is not backward compatible with earlier Seagate Portable Drive models. You should only use the software on the CD that is provided with the drive. Note: BounceBack Express software does not support Mac OS. 10 BounceBack Express allows you to automatically copy files from your hard drive to your external drive. It supports Windows 2000 Pro.
3. Follow the on-screen instructions to install the software. Several applications are installed. 4. Once the InstallShield Wizard has started the installation process, several screens will be displayed in quick succession. 5. On the License Agreement screen, click I accept the terms of the license agreement to indicate that you agree to the terms of the License and to continue the installation. 6.
Configuring your first backup 9. When the BounceBack Control Center displays, you are offered 3 choices for your first backup Full System, My Documents, and Let Me Choose. Full System will setup a backup set that includes all files and folders on your computer. This setting requires a backup device be connected to the computer. Backup Device List identifies available hard drives for backup use and allows you to select an available device for the full system backup.
11. After clicking Backup Now, the Backup Scan and Backup in Progress screens display the progress of the initial backup. Note. An option exists on this screen to allow you to view a detailed file by file progress as the backup process is running. If the View Detailed Progress option is clicked, the speed of the backup process will be slowed down substantially. 12.
File restore BounceBack Express backs up data in the operating system’s native file format and uses the same directory structure (folders and files) as the original data. This makes it easy to find and restore files from the backup drive using Windows Explorer in Windows OS. BounceBack QuickRestore for Windows 2000 Pro and XP Older—the file on the backup drive unit is older than the file on your hard drive. BounceBack QuickRestore can restore files and folders from the backup drive quickly and easily.
5. Select the Restore Path: • Select Restore to original location. 6. Click the Restore button. 7. Select the Restore Option you want and click OK: • Overwrite Existing Files without Asking • Prompt before Overwriting • Do Not Overwrite Existing Files 8. BounceBack QuickRestore scans and verifies that the hard drive has enough space to accept the restore. Click Continue on the Statistics screen. 9. BounceBack restores the file(s) and reports under Restore Totals. Click OK to return to BounceBack.
Special features include bootability, advanced restore, synchronization, and versioning. • The bootability feature creates a bootable drive image that enables users to instantly recover from a disaster by either using the rescue CD or by exchanging the internal PC hard drive with the backup drive. • The advanced restore function provides a graphical user interface to compare and manage information on the source drive and backup drive, allowing users to restore lost or corrupted data.
Troubleshooting Problem: My operating system reports the capacity as much less than the capacity indicated on the drive I purchased. Resolution: Disc drive manufacturers consider 1 Gbyte to equal 1,000,000,000 bytes. However, your computer operates at a binary level, which considers 1 Gbyte to equal 230 which equals 1,073,741,824 bytes.
off, check to ensure that the USB cable is plugged in firmly. Confirm that the USB cable is plugged in to the computer and the drive. Remove any hubs and plug the drive directly into the USB port on the computer. Check Device Manager to confirm the USB host controller is properly configured. To open Device Manager (Windows XP/Windows 2000 Pro), right-click My Computer, choose Manage, and then choose the Device Manager icon from the tree.
If, after following the steps above, you still have a problem, contact Seagate support. Problem: The drive doesn’t operate in high-speed mode when connected with the USB cable. Problem: Drive clicks or beeps when I plug it in and does not show up in My Computer. Resolution: Windows XP added USB 2.0 support with Service Pack 1 or higher installed. For information on obtaining the latest Service Pack, visit Microsoft’s support web site.
Knowledgebase Article 260910 for more information. Macintosh-specific problems Windows Me does not have native support for USB 2.0, so you should use the latest drivers for your USB host adapter. These drivers must be provided by your host adapter manufacturer (or motherboard manufacturer if the USB ports are on the motherboard). First make sure you have the latest Apple operating system software updates installed on your computer before you spend time looking for a drive problem.
Problem: The drive does not mount at all, and no error message appears on my screen when I connect the drive. Resolution: Use Apple’s Disk Utility to locate, initialize, and mount the drive. Problem: The Macintosh OS displays the following message when I connect the drive to my system: “Unable to read volume—must initialize.” Resolution: Your Mac OS does not recognize the drive format. Use Apple’s Disk Utility to initialize the drive with a Mac OS Extended format.
Appendix If you should need an external DC power supply, please ensure it meets the following specifications: AC input voltage: 90VAC to 264VAC AC input frequency: 47Hz to 63Hz Over-Voltage protection: Yes Short Circuit Protection (current limiting): Yes Nominal DC voltage: 5.4 VDC Max DC voltage variation from nominal under all conditions including temperature range, min to max current, and step load variations): +/- 4% Note. The max voltage at 0.0A shall be less than or equal to 5.62Vdc.
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