User Guide

85Chapter 4 Problem, Meet Solution
Â Ifthestatuslightstillashes,determinethenumberofashestoidentifytheproblem:
•
One short ash followed by a longer o period: Novalidmemory.
•
Three short ashes followed by a longer o period:Failedmemory.
Problems with Software
Whenanapplicationfreezesordoesn’trespond,MacOSXprovidesawaytoquitthe
applicationwithoutrestartingyourcomputer.Quittingafrozenapplicationmayallow
youtosaveyourworkinotheropenapplications.
To force an application to quit:
1 PressCommand(x)-Option-EscorchooseApple()>ForceQuitfromthemenubar.
2 SelectthenameoftheapplicationyouwanttoquitintheForceQuit
Applicationsdialogue.
3 ClickForceQuit.
Theapplicationquits,leavingallotherapplicationsopen.
If you have a problem with a software program
Â UseSoftwareUpdatetoensurethatyouhavethelatestdrivers,bugxes,and
otherupdates.
Â ForproblemswithsoftwarefromamanufacturerotherthanApple,contactthe
manufacturer.
If you have a problem using your computer or working with Mac OS X
Â LookinMacHelp(intheHelpmenu)forinstructionsandtroubleshootinginformation.
Â Forthelatesttroubleshootinginformationandsoftwareupdates,gototheApple
Supportwebsiteatwww.apple.com/support.