Congratulations, you and your Mac Pro were made for each other.
Say hello to your Mac Pro www.apple.com/macpro Finder Browse your files like you browse your music with Cover Flow. Mac Help finder Mail Manage all your email accounts in one place. iCal and Address Book Keep your schedule and your contacts in sync.
Mac OS X Snow Leopard www.apple.com/macosx Time Machine Automatically back up and restore your files. Mac Help time machine Quick Look Instantly preview your files. Spotlight Find anything on your Mac. Mac Help quick look Mac Help spotlight iMovie Make a greatlooking movie in minutes. GarageBand Create a greatsounding song with ease. iMovie Help movie GarageBand Help record iLife ’11 www.apple.com/ilife iPhoto Turn your photos into something amazing.
Contents Chapter 1: Ready, Set Up, Go 11 Setting Up Your Mac Pro 20 Putting Your Mac Pro to Sleep or Shutting It Down Chapter 2: Life with Your Mac Pro 24 26 28 30 32 34 Basic Features on the Front of Your Mac Pro Features of Your Apple Keyboard Ports and Connectors on the Back of Your Mac Pro More Ports and Connectors on the Back Internal Expansion Options Getting Answers Chapter 3: Making a Good Thing Better 39 43 61 74 79 Opening Your Mac Pro Installing Memory Installing Internal Storage Devices Addi
Chapter 4: Problem, Meet Solution 82 85 86 86 87 90 93 94 95 97 98 100 Problems with Your Mac Pro Problems with Software Keeping Your Software Up to Date Problems with AirPort Wireless Communication Problems with Your Display Problems with Your Internet Connection Replacing the Apple Magic Mouse Batteries Using Apple Hardware Test Reinstalling the Software That Came with Your Mac Pro Maximizing Ethernet Performance Learning More, Service, and Support Locating Your Serial Number Chapter 5: What’s Under the
Looking for Something? 126 Index Contents 7
1 Ready, Set Up, Go www.apple.
Your Mac Pro features the latest computer technology, including advanced multicore processor technology, high-speed memory, PCI Express graphics and expansion slots, and internal storage, all in an anodized aluminum chassis with easy access to internal components. WARNING: To avoid injury, read all the installation instructions (and the safety information starting on page 114) carefully before you first use your Mac Pro.
Setting Up Your Mac Pro Your Mac Pro is designed so that you can set it up quickly and start using it right away. Follow the steps on the next few pages to get started. Step 1: Position your Mac Pro and display. Pick up your Mac Pro by both of its handles using correct lifting techniques. Use correct lifting techniques when positioning your display as well.
Step 2: Plug in the power cord. Plug the power cord completely into the recessed power cord socket on the back of your Mac Pro and plug the other end into a grounded power outlet.
Step 3: Connect the display. Connect your display as shown below. Depending on the display, you may have one or more cables to connect. Check the instructions that came with the display for additional setup information.
You can connect up to three displays with Mini DisplayPort or Digital Visual Interface (DVI) connectors to the display ports on the back of your Mac Pro. The DVI display port is a dual-link port, so you can connect a 30-inch Apple Cinema HD Display.
Step 4: Connect an Ethernet cable or Join a Wi-Fi Network. To access the Internet or a network using an Ethernet cable, connect one end of an Ethernet cable to either of the Gigabit Ethernet ports on the back of your Mac Pro. Connect the other end to a cable modem, DSL modem, or Ethernet network.
Step 5: Connect the USB cable from your keyboard. Connect the keyboard cable to one of the USB (d) ports on your Mac Pro or on the display. Keyboard Mouse If the keyboard cable isn’t long enough, use the keyboard extension cable that came with your Mac Pro.
Step 6: Turn on your Apple Magic Mouse. Slide the switch on the bottom of your Apple Magic Mouse to turn it on. Your wireless mouse comes with AA batteries installed, and is already paired with your Mac Pro. Pairing allows it to communicate wirelessly with your Mac Pro. Indicator light On/off switch When you first turn on your mouse, the indicator light glows steadily for 5 seconds, indicating the batteries are good.
Step 7: Turn on your Mac Pro. Press the power (®) button on the front of your Mac Pro to turn it on. If your display must be turned on separately, turn it on by pressing its power button. Click your mouse to establish a connection with your Mac Pro. Note: If your mouse isn’t paired, follow the onscreen instructions to pair it with your Mac Pro. Step 8: Configure your Mac Pro with Setup Assistant. The first time you turn on your Mac Pro, Setup Assistant starts.
Step 9: Customize Your Desktop and Set Your Preferences. You can easily make your desktop look the way you want using System Preferences. Choose Apple () > System Preferences from the menu bar or click the System Preferences icon in the Dock. System Preferences is your command center for most settings on your Mac Pro. For more information, open Mac Help and search for “System Preferences” or for the specific preference you want to change.
Putting Your Mac Pro to Sleep or Shutting It Down When you finish working, you can put your Mac Pro to sleep or shut it down. Putting Your Mac Pro to Sleep If you’ll be away from your Mac Pro for only a short time, put it to sleep. When your Mac Pro is in sleep, the display’s screen is dark. You can quickly wake your Mac Pro from sleep and bypass the startup process. To put your Mac Pro to sleep quickly, do one of the following: ÂÂ Choose Apple () > Sleep from the menu bar.
Shutting Down Your Mac Pro If you won’t be using your Mac Pro for an extended period, shut it down. To turn off your Mac Pro, do one of the following: ÂÂ Choose Apple () > Shut Down. ÂÂ Press the Control and Eject keys, and then click Shut Down in the dialogue box that appears. NOTICE: Do not turn off your Mac Pro by turning off the switch on a power strip or by unplugging your Mac Pro’s power plug (unless you can’t turn off your Mac Pro any other way).
2 Life with Your Mac Pro www.apple.
Basic Features on the Front of Your Mac Pro Optical drive Status light Second optical drive (optional) f Headphone jack ® Power button FireWire 800 ports (2) 24 Chapter 2 Life with Your Mac Pro USB 2.
Optical drive Your Mac Pro has a DVD±R DL/DVD±RW/CD-RW SuperDrive, which can read CD-ROM, photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD±R Double Layer (DL) discs. To open the drive, press the Media Eject (C) key on your Apple Keyboard. If your Mac Pro has a second optical drive, press the Option and Media Eject (C) keys to open it. ® Power button Press this button to turn on your Mac Pro, put it to sleep, or wake it from sleep.
Features of Your Apple Keyboard Escape Fast Forward Decrease brightness Mute Increase brightness Volume Down Exposé Volume Up Dashboard Media Eject Caps Lock Function Play/Pause Rewind USB port (both sides) 26 Chapter 2 Life with Your Mac Pro
Escape (esc) key Press the Escape (esc) and Command (x) keys simultaneously to open Front Row. Press the Escape (esc) key to exit Front Row. Brightness keys (F1, F2) Increase ( ) or decrease ( ) the brightness of your Apple display. Exposé key (F3) Open Exposé for quick access to all your open windows. Dashboard key (F4) Open Dashboard to access your widgets. — Mute key (F10) Mute the sound coming from the built-in speaker, headphone jack, or audio ports.
Ports and Connectors on the Back of Your Mac Pro Power socket ¥ Locking latch d USB 2.
Power socket Connect the power cord that came with your Mac Pro. Don’t use an ordinary power cord or extension cord. ¥ Locking latch Lift the latch to open the side panel and access the internal components in your Mac Pro. If you’re working inside your Mac Pro and the latch is down, the optical and drives are locked in place. You can attach a security lock (available separately) to the latch to prevent access and secure the internal components.
More Ports and Connectors on the Back PCI Express expansion slots £ Mini DisplayPort (2) £ DVI display port Optical digital audio out port Optical digital audio in port , Analog audio line-in port - 30 Analog audio line-out port Chapter 2 Life with Your Mac Pro
PCI Express expansion slots (3) Expand your Mac Pro by installing up to three Peripheral Component Interconnect (PCI) Express cards in the covered slots labeled 2, 3, and 4. £ Mini DisplayPort outputs Connect one or two displays that uses a Mini DisplayPort connector, such as the Apple LED Cinema Display. The Mini DisplayPort outputs support both video and audio output.
Internal Expansion Options Optical drive carrier Drive carriers (4) Slots 2–4: PCI Express Battery (behind graphics card) Slot 1: Double-wide PCI Express graphics (graphics card installed) Memory slots (4 or 8 slots depending on model) 32 Chapter 2 Life with Your Mac Pro
Optical drives Your Mac Pro comes with one or two DVD±R DL/DVD±RW/CD-RW SuperDrives. To replace an optical drive, see “Replacing an Optical Drive” on page 68. Hard disk drives or solid state drives Your Mac Pro comes with up to four drives installed. To install or replace drives, see “Installing Internal Storage Devices” on page 61. PCI Express slots Your Mac Pro has three PCI Express expansion slots.
Getting Answers Much more information about using your Mac Pro is available in Mac Help and on the Internet at www.apple.com/support/macpro. To open Mac Help: 1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen). 2 Click the Help menu in the menu bar and do one of the following: ÂÂ Type a question or term in the Search field, and choose a topic from the list of results or choose Show All Results to see all topics.
To learn about See Using iLife applications The iLife website at www.apple.com/ilife. Or open an iLife application, open Help, and then type a question. Changing System Preferences System Preferences by choosing Apple (K) > System Preferences. Or search for “system preferences” in Mac Help. Using your mouse or keyboard System Preferences and choose Keyboard & Mouse. Or open Mac Help and search for “mouse” or “keyboard.” Using AirPort Extreme wireless technology The AirPort Support page at www.
3 Making a Good Thing Better www.apple.
Use the information in this chapter to customize and expand your Mac Pro to fit your needs.
Opening Your Mac Pro 1 Before you open your Mac Pro, shut it down by choosing Apple () > Shut Down. NOTICE: Always shut down your Mac Pro before opening it to avoid damaging its internal components or the components you want to install. Do not open your Mac Pro or attempt to install items inside it while it is on. 2 Wait 5 to 10 minutes to allow the internal components of your Mac Pro to cool. WARNING: Let your Mac Pro cool down before you touch the internal components, which may be very hot.
3 Touch the metal on the outside of your Mac Pro to discharge any static electricity. NOTICE: Always discharge static before you touch parts or install components inside your Mac Pro. To avoid generating static, don’t walk around the room until you finish installing the cards, memory, or internal storage device and replace the side panel. Touch the metal case to discharge static.
4 Unplug all the cables and the power cord from your Mac Pro. WARNING: To avoid damaging internal components or the components you want to install, always unplug your Mac Pro. Don’t attempt to install items while it’s plugged in. 5 Hold the side panel and lift the latch on the back.
6 Remove the side panel by pulling the top away from your Mac Pro and lifting up. Important: When you remove the side panel, hold it securely.
Installing Memory Your Mac Pro comes with a minimum of 3 GB of memory in the single-processor model, or a minimum of 6 GB of memory in the dual-processor model, installed as 1 GB unbuffered ECC dual inline memory modules (UDIMMs). All installed UDIMMs must meet these specifications: ÂÂ PC3-10600E, 1333 MHz, DDR3 SDRAM UDIMMs ÂÂ Error-correcting code (ECC) ÂÂ 72-bit wide, 240-pin ECC modules ÂÂ 36 ICs maximum per ECC UDIMM NOTICE: Apple recommends that you use Apple-approved DIMMs.
Before you install memory, determine whether you have a single- or dual-processor Mac Pro. Remove the side panel, following the instructions in “Opening Your Mac Pro” on page 39, and look inside: ÂÂ A quad-core or 6-core Mac Pro has one processor and four memory slots. You can install a total of up to 16 GB of memory. See “Installing Memory in a Quad-Core or 6-Core Mac Pro” on page 45. ÂÂ An 8-core or 12-core Mac Pro has two processors and eight memory slots.
You can also determine which Mac Pro you have by choosing Apple () > About This Mac from the menu bar. Click More Info, choose Hardware from the Contents list, and then find Number Of Processors in Hardware Overview. The quad-core and 6-core Mac Pro have one CPU and the 8-core and 12-core Mac Pro have two CPUs. Installing Memory in a Quad-Core or 6-Core Mac Pro The quad-core and 6-core Mac Pro have four memory slots, and come with at least three 1 GB DIMMs installed.
2 Push the latches on the processor tray until they partially open.
3 Pull the latches until they open all the way and release the processor tray.
4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface, to protect the tray and avoid scratching the work surface.
If you install equal-size DIMMs (for example, all 1 GB DIMMS or all 2 GB DIMMS) in your quad-core or 6-core Mac Pro, Apple recommends that you fill the slots in the order listed in the table. Slot 4 Slot 3 Slot 2 Slot 1 If you have Fill these slots Two DIMMs 1 and 2 Three DIMMs 1, 2, and 3 Four DIMMs 1, 2, 3, and 4 (all) Note: If you install different-size DIMMs in your Mac Pro, follow the order in the table.
5 Open the ejectors on DIMM slots 1, 2, and 3 and push them out to the sides. Then remove the DIMMs from the slots. 6 Install the DIMMs by aligning them in the DIMM slots and pushing both ends of the DIMM down until the tabs are vertical and the ejectors snap into place. NOTICE: To avoid damaging the DIMM, hold it by the corners and don’t touch the gold connectors or other components.
7 Reinstall the processor tray, pushing it in until the latches are at a 45-degree angle. Processor tray Latch 8 Push the latches all the way in to close them and seat the processor tray.
9 Replace the side panel. When you replace the side panel, make sure the latch is up. Hold the side panel securely so it stays in place as you push the latch down. Place the side panel in the slot and then push to close. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
10 Hold the side panel against your Mac Pro and push the latch down to secure the side panel. You can attach a lock or cable through a metal loop (under the latch) to secure your Mac Pro. Flip the metal loop down before you close the latch, then close the latch and attach your lock or cable through extended loop.
Installing Memory in an 8-Core or 12-Core Mac Pro The 8-core and 12-core Mac Pro have eight memory slots, and, in most configurations, come with at least six 1 GB DIMMs installed. You can install a total of up to 32 GB of memory. It’s important that all the DIMMs installed in your Mac Pro have the correct specifications. Use the instructions that follow to install DIMMs in an 8-core or 12-core Mac Pro.
2 Push the latches on the processor tray until they open slightly.
3 Pull the latches until they open all the way and release the processor tray.
4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface, to protect the tray and avoid scratching the work surface.
If you install equal-size DIMMs (for example, all 1 GB DIMMS or all 2 GB DIMMS) in your 8-core or 12-core Mac Pro, Apple recommends that you fill the slots in the order listed in the table.
Note: If you install different-size DIMMs in your Mac Pro, follow the order in the table. If the DIMM configuration you install doesn’t provide optimized performance, the Memory Slot Utility appears onscreen and recommends a better configuration. To use the utility again, go to /System/Library/CoreServices/Memory Slot Utility. 5 Install the DIMMs by aligning them in the DIMM slots and pushing both ends of the DIMM down until the tabs are vertical and the ejectors snap into place.
6 Reinstall the processor tray, pushing it in until the latches are at a 45-degree angle. 7 Push the latches all the way in to close them and seat the processor tray. Processor tray Latch 8 Replace the side panel, following the instructions starting on page 52. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Installing Internal Storage Devices Your Mac Pro has room for six internal drives: two optical drives, and four hard disk or solid state drives. In most configurations, a single drive occupies the first drive bay and an optical drive is located in the upper optical drive bay. You can add up to three 3.5-inch cable-free Serial ATA (SATA) hard disk drives to the empty drive bays. The drives must meet these specifications: ÂÂ Type: SATA 3 Gb/s ÂÂ Width: 3.9 inches (102 mm) ÂÂ Depth: 5.
Installing Serial ATA Hard Disk Drives Your Mac Pro can accommodate up to four internal 1-inch-high SATA hard disk drives in the drive bays. If your Mac Pro comes with a single drive installed, it’s in the first drive bay. You can install drives in the second, third, and fourth drive bays. To install a hard disk drive: 1 Open your Mac Pro and remove the side panel following the instructions in “Opening Your Mac Pro” on page 39. 2 Lift the latch to unlock the drive carriers.
4 Position the carrier over the hard disk drive with the connectors at the back. 5 Use the four screws on the carrier to attach the hard disk drive to the carrier. NOTICE: Hold the drive by its sides. To avoid damaging the drive, don’t touch the printed circuit board.
6 Lift the latch and slide the carrier over the guides and into the drive bay until it’s touching the drive connectors and is seated in the bay. Drive connectors 7 Replace the side panel, following the instructions starting on page 52. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Installing a Solid State Drive Your Mac Pro can accommodate up to four internal 2.5-inch solid state drives in the drive bays. If your Mac Pro comes with a single drive installed, it’s in the first bay. You can install drives in the second, third, and fourth drive bays. To install a solid state drive: 1 Open your Mac Pro and remove the side panel, following the instructions in “Opening Your Mac Pro” on page 39. 2 Lift the latch to unlock the drive carriers.
4 Remove the two screws from the drive carrier as shown. You’ll attach the SSD adapter to the carrier using the two remaining screws. Put the two screws that you removed away for safekeeping. Unused screws (2) Screws Connectors Hooks 5 Position the drive carrier over the SSD adapter with the drive connectors at the back as shown. Insert the two hooks on the top of the adapter into the carrier’s holes. Fasten the two screws on top of the carrier to attach the SSD enclosure to the carrier.
6 Lift the latch and slide the carrier over the guides and into the drive bay until it touches the drive connectors and is seated in the bay. Drive connectors 7 Replace the side panel, following the instructions starting on page 52. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Replacing an Optical Drive Your Mac Pro comes with one or two SuperDrives installed in the optical drive bays. Follow these instructions to replace an optical drive. Note: Contact your drive manufacturer or consult the manufacturer’s website to determine if your drive is set to cable select mode. Before you install a drive, set the drive to cable select mode if the manufacturer hasn’t already done so.
3 Pull the carrier halfway out of the optical drive bay.
4 Disconnect the cable from the optical drive and remove the carrier from the optical drive bay. NOTICE: When you install or replace optical drives, use the original Apple cables that came with your Mac Pro.
5 Remove the optical drive from the carrier by unscrewing the four attachment screws. 6 Use the four screws from the original optical drive to attach the replacement drive to the carrier.
7 Slide the optical drive and carrier over the guides halfway into the optical drive bay. 8 Attach the cable to the back of the optical drive.
9 Lift the latch and then slide the carrier into the optical drive bay, pushing it into place. 10 Replace the side panel, following the instructions starting on page 52. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Adding PCI Express Cards You can expand the capabilities of your Mac Pro by installing cards in the Peripheral Component Interconnect (PCI) Express slots. Your Mac Pro has one double-wide PCI Express graphics slot and three PCI Express expansion slots, for a total of four slots. These slots accommodate PCI Express graphics cards and expansion cards.
To install a PCI Express card: 1 Open your Mac Pro and remove the side panel, following the instructions in “Opening Your Mac Pro” on page 39. WARNING: To avoid damaging internal components or the components you want to install, always turn off and then unplug your Mac Pro. Do not attempt to install items while it is plugged in. Let your Mac Pro cool down for 5 to 10 minutes before you touch the internal components, which may be very hot.
4 Press the button on the PCI slider and move the slider to the left, which moves the retention bar. PCI slider Button Retention bar 5 Remove your new card from its static-proof bag and hold it by its corners. Don’t touch the gold connector or the components on the card. If You’re Installing a Full-Length PCI Card It may be easier to install a PCI card if you remove the hard disk drives and carriers (see page 62), and remove adjacent cards.
6 Align the card’s connector with the expansion slot and press the card into the slot. PCI slider Hook on card Retention bar PCI Express slot 7 Press the card gently but firmly until the connector is fully inserted. Press only on the bare areas of the card to avoid damaging the components. Don’t rock the card from side to side or force it. If you meet resistance, check the connector and slot for damage or obstructions, and then try inserting the card again.
10 Replace the PCI bracket under the brace and tighten the screws to secure the card. NOTICE: If you remove a card and don’t install a replacement, place a port access cover over the empty slot to keep foreign objects out of the enclosure. An uncovered slot affects the airflow that cools the internal components and may cause damage. Brace PCI bracket 11 Replace the side panel, following the instructions starting on page 52. NOTICE: Always replace the side panel after installing components.
Replacing the Internal Backup Battery Your Mac Pro uses a BR 2032 lithium coin cell battery that preserves settings, such as the date and time, when your Mac Pro is off. If you notice intermittent problems when your Mac Pro starts up, or changes in the date and time settings, replace the battery. Important: Dispose of the old battery according to your local environmental laws.
4 Insert the new battery in the holder with the positive (+) side facing out. 5 Replace the PCI Express cards that you removed (see “Adding PCI Express Cards” on page 74). 6 Replace the side panel and push the latch down to secure it.
4 Problem, Meet Solution www.apple.
Occasionally you may have problems while working with your Mac Pro. Read on for troubleshooting tips to try when you have a problem. You can also find more troubleshooting information in Mac Help or on the Mac Pro Support website at www.apple.com/support/macpro. If you experience a problem working with your Mac Pro, there’s usually a simple and quick solution. If you encounter a problem, try to make a note of what you did before the problem occurred.
ÂÂ Press the Command (x) and Q keys at the same time to try to quit the current application. ÂÂ Press the Command (x) and period keys at the same time. If a dialog appears, click Cancel. ÂÂ Choose Apple () > Force Quit and select the application you want to quit. You can also force quit by pressing the Esc, Option, and Command (x) keys at the same time. Restart your Mac Pro by choosing Apple () > Restart to be sure the problem is entirely cleared up.
The PRAM is reset to the default values and your clock settings may need to be reset. • If your computer does not start up after resetting the PRAM, restart your computer while holding down the Option key to select your startup disk. • If this doesn’t work, restart your computer while holding down the Shift key. If you’re unable to eject a disc A file on the disc may be in use. Quit applications that are open, and then try again.
ÂÂ If the status light still flashes, determine the number of flashes to identify the problem: • One short flash followed by a longer off period: No valid memory. • Three short flashes followed by a longer off period: Failed memory. Problems with Software When an application freezes or doesn’t respond, Mac OS X provides a way to quit the application without restarting your computer. Quitting a frozen application may allow you to save your work in other open applications.
Keeping Your Software Up to Date You can connect to the Internet and automatically download and install the latest free software versions, drivers, and other enhancements from Apple. When you are connected to the Internet, Software Update checks to see if any updates are available for your computer. You can set your Mac Pro to check for updates periodically, and then you can download and install updated software. To check for updated software: 1 Choose Apple () > Software Update.
ÂÂ Make sure the side panel is closed (following the instructions starting on page 52) and the PCI port access covers are in place (see “Adding PCI Express Cards” on page 74). Antenna reception is reduced when your Mac Pro is not closed properly. ÂÂ Check the AirPort signal level. You may have up to four bars in the AirPort status icon in the menu bar. ÂÂ See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help from the menu bar).
ÂÂ Make sure your computer is not in sleep. Press the power button or any key to see if the computer wakes. ÂÂ Make sure the display brightness and contrast are set properly. Use the brightness keys on the Apple Keyboard. Some displays have brightness and contrast controls on or under their front edge or on the side. ÂÂ Reset the PRAM by restarting the computer while holding down the Command (x), Option, P, and R keys until you hear the startup sound a second time.
If no colors appear on the screen or the colors don’t look right ÂÂ Make sure the display is connected firmly to the computer. ÂÂ Open the Displays pane of System Preferences and make sure the display is set to display millions of colors. For more information about color and your display, see Mac Help. ÂÂ Calibrate the display, as described in “If the screen image appears dim or flickers” on page 88.
If your display has a light on the front and it’s flashing On some Apple flat panel displays, the power light displays a series of short flashes when an error is detected. ÂÂ If you see a repeating sequence of three short flashes, the display is detecting input in the wrong video format. Make sure your display is compatible with your graphics card and that you’ve installed the correct display software, if your display came with installation software.
Cable Modem, DSL, and LAN Internet Connections Make sure all modem cables are fully plugged in, including the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Check the cables and power supplies for Ethernet hubs and routers. Turn the modem off and on to reset the modem hardware. Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some ISPs recommend that you unplug the modem’s power cord.
Network Connections Make sure the Ethernet cable is plugged into your computer and into the network. Check the cables and power supplies to your Ethernet hubs and routers. If you have two or more computers sharing an Internet connection, be sure that your network is set up properly. You need to know if your ISP provides only one IP address or if it provides multiple IP addresses, one for each computer.
Replacing the Apple Magic Mouse Batteries Your Apple Magic Mouse comes with two AA batteries installed. You can replace them with alkaline, lithium, or rechargeable AA batteries. Keep the battery compartment cover and batteries out of the reach of small children. WARNING: When you replace the batteries, replace them all at the same time. Don’t mix old batteries with new batteries or mix battery types (for example, don’t mix alkaline and lithium batteries).
You may have to click your Apple Magic Mouse once to reconnect it to your Mac Pro. To check the battery status, slide the on/off switch to turn on the mouse. If the indicator light doesn’t glow, you may need to change the batteries. You can check the battery level in Mouse Preferences. Choose Apple () > System Preferences and click Mouse. The battery level is shown in the lower-left corner.
If this procedure doesn’t work, you can insert the Applications Install DVD that came with your Mac Pro to use Apple Hardware Test. For more information, see the Apple Hardware Test Read Me file on the Applications Install DVD. Reinstalling the Software That Came with Your Mac Pro Use the software installation discs that came with your Mac Pro to reinstall Mac OS X and any applications that came with your computer. Don’t attempt to install an earlier version of Mac OS X on your Mac Pro.
7 When the installation is complete, click Restart to restart your computer. 8 Follow the prompts in the Setup Assistant to set up your user account. If you want to erase and install, make sure you back up your user data before you start. Use Disk Utility on your Mac OS X Install DVD to erase your hard drive. For information about Disk Utility and its options, see Mac Help, or open Disk Utility (in /Applications/ Utilities/) and choose Help > Disk Utility Help.
Maximizing Ethernet Performance Your computer performs best when the Ethernet port to which it is connected is set to autonegotiate. Ask your network administrator to verify this setting. Note: If you experience connection problems on your network, make sure your network switch is set to autonegotiate, if possible. If a switch’s port is not autonegotiating, your computer detects the appropriate speed but defaults to halfduplex mode.
Learning More, Service, and Support If your Mac Pro needs service, take it to an Apple Authorized Service Provider (AASP) or contact Apple for service. You can find more information about your Mac Pro through online resources, onscreen help, System Profiler, or Apple Hardware Test. If you didn’t order AirPort wireless technology with your Mac Pro, contact an Apple Authorized Service Provider or an Apple Store to purchase it and have it installed.
AppleCare Service and Support Your Mac Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed in the table.
Locating Your Serial Number Use any of these methods to find your Mac Pro serial number: ÂÂ Choose Apple () from the menu bar and then choose About This Mac. Click the version number beneath the words “Mac OS X” to cycle through the Mac OS X version number, the build version, and the serial number. ÂÂ Open System Profiler (in /Applications/Utilities/) and click Hardware. ÂÂ Look on the configuration label, which is located on the back of your Mac Pro near the video ports.
5 What’s Under the Hood www.apple.
The technical specifications of your Mac Pro are included in this section. Specifications Use System Profiler to find detailed information about your Mac Pro, including the amount of installed memory, hard disk size, connected devices, and product serial number. To open System Profiler, choose Apple () > About This Mac from the menu bar, and then click More Info.
12-core Mac Pro ÂÂ Two 6-Core Intel Xeon series processors ÂÂ 12 MB of shared L3 cache per processor ÂÂ 1333 MHz DDR3 ECC SDRAM Random-access memory (RAM) ÂÂ Unbuffered dual inline memory modules (UDIMMs) ÂÂ PC3-10600E, 1333 MHz, DDR3 SDRAM UDIMMs (memory operates at 1066 MHz or 1333 MHz, depending on the processor) ÂÂ DIMM slots • Four slots available in a single-processor Mac Pro • Eight slots available in an dual-processor Mac Pro ÂÂ Error-correcting code (ECC) ÂÂ 72-bit wide, 240-pin ECC modules ÂÂ
Video Display Modes For technical specifications for your display: ÂÂ Apple displays: Go to www.apple.com/displays ÂÂ Non-Apple displays: Go to www.apple.com/guide Storage ÂÂ 4 independent 3 Gb/s Serial ATA (SATA), cable-free, direct-attach 3.5-inch hard drive bays • • • • Type: SATA 3 Gb/s Bay Width: 3.9 inches (102 mm) Bay Depth: 5.7 inches (147 mm) Bay Height: 1.0 inch (25.4 mm) ÂÂ Four internal drive carriers (optional 2.
SuperDrive (DVD±R DL/DVD±RW/CD-RW) Specifications ÂÂ Disc diameters supported: 12 cm and 8 cm ÂÂ Data formats: • • • • • • • • • • • • • • • CD-ROM CD-Audio CD-R CD-RW CD-I CD-I Bridge CD Extended CD Mixed Mode Photo CD Video CD Enhanced CD DVD-Video DVD±R DVD±RW DVD±R DL Chapter 5 What’s Under the Hood 105
USB Specifications ÂÂ Support for Universal Serial Bus (USB) 2.0 and 1.1 ÂÂ Seven external USB Type A ports • Two USB 2.0 ports on the front • Three USB 2.0 ports on the back • Two USB 2.0 ports on the Apple Keyboard ÂÂ Each USB port (front and back) is on a separate 480 megabit-per-second (Mbit/s) USB channel ÂÂ 500 milliamperes (mA) available for a total of 1.5 A on the back and 1.
ÂÂ Media, 1000Base-T: CAT 5e UTP on 4 pairs up to 100 m ÂÂ Channel speeds: IEEE Autonegotiation of 10Base-T, 100Base-TX, and 1000Base-T Bluetooth 2.1+EDR Specifications ÂÂ Wireless data rate: Up to 3 Mbit/s ÂÂ Range: Up to 33 feet or 10 meters (data rates may vary, depending on environmental conditions) ÂÂ Frequency band: 2.4 gigahertz (GHz) AirPort Extreme Specifications ÂÂ Frequency band: 2.4 and 5 gigahertz (GHz) ÂÂ Radio output power: 20 dBm (nominal) Compatibility ÂÂ 802.
Optical digital audio in Based on a typical situation with playback of a 1 kHz, 0dBFS 24-bit sine wave, unless otherwise specified below. ÂÂ Input sample rate: 44.1 kHz, 48 kHz, or 96 kHz ÂÂ Signal-to-noise ratio: Greater than 130 dB ÂÂ Total harmonic distortion + noise: Less than -130 dB (0.00003 percent) Analog Audio Specifications ÂÂ Sample rate: 44.1 kHz, 48 kHz, or 96 kHz ÂÂ Jack type: 1/8” mini ÂÂ Bits per sample: 16-bit, 20-bit, or 24-bit ÂÂ Frequency response: 20 Hz to 20 kHz, +0.
Analog audio line in (typical values) Based on a typical situation with playback of a 1 kHz, -3dBFS 24-bit sine wave, 44.1 kHz output sample rate, unless otherwise specified below. ÂÂ Maximum input voltage: 2 Vrms (+8.2 dBu) ÂÂ Input impedance: Greater than 17 kilohms ÂÂ Signal-to-noise ratio: Greater than 90 dB ÂÂ Total harmonic distortion + noise: Less than -85 dB (.
ÂÂ Total harmonic distortion + noise: Less than -60 dB (0.1 percent) ÂÂ Frequency response: 100 Hz to 8.2 kHz, +0.5 dB/-3 dB Power Supply AC line input ÂÂ Voltage ranges: 100–240 V alternating current (AC) ÂÂ Current: Maximum of 12 A (low voltage range) or 5 A (high voltage range) ÂÂ Frequency: 50–60 Hz single phase Power Requirements for Expansion Cards and Peripherals Expansion cards Combined maximum power consumption for all four PCI Express slots should not exceed 300 watts (W).
Dimensions and Operating Environment Dimensions ÂÂ Weight: 39.9 lbs. (18.1 kg) The weight depends on the configuration. The weight above is for a basic configuration and may be greater if optional devices are installed. ÂÂ Height: 20.1 inches (51.1 cm) ÂÂ Width: 8.1 inches (20.6 cm) ÂÂ Depth: 18.7 inches (47.
6 Last, but Not Least www.apple.
This chapter provides important information about safety procedures, routine maintenance, and ergonomic considerations for using your Mac Pro and display. For your safety and that of your equipment, follow these rules for handling and cleaning your Mac Pro and for working more comfortably. Keep these instructions handy for reference by you and others. NOTICE: Incorrect storage or use of your computer may void the manufacturer’s warranty.
ÂÂ Your computer or display is exposed to rain or any other excess moisture ÂÂ Your computer or display has been dropped or the case has been otherwise damaged ÂÂ You suspect that your computer or display needs service or repair ÂÂ You want to clean the computer or the case or screen of the display If you plan to store your computer for an extended period of time, remove the battery. For service or questions about your warranty, contact an Apple Authorized Service Provider or Apple.
5 Wipe the computer or display case surfaces lightly with a clean, soft cloth dampened with water. NOTICE: Don’t use alcohol, aerosol sprays, solvents, or abrasives that might damage the finish on the case. Protecting Your Optical Drive To keep your optical drive working properly: ÂÂ Position your computer so that the drive tray doesn’t bump into anything when it opens. ÂÂ Close the drive when you’re not using it. ÂÂ Do not put anything on the drive tray when it is open.
Maintaining Your Display To maintain your display and ensure its long life: ÂÂ Do not press on the surface of the display screen. ÂÂ Do not write on the screen or touch the screen with a sharp object. ÂÂ If you will not be using your computer for a day or more, turn off the computer and, if the display has a power button, turn off the display. You can also use Energy Saver. Understanding Ergonomics Here are some tips for setting up a healthy work environment.
Chair An adjustable chair that provides firm, comfortable support is best. Adjust the height of the chair so your thighs are horizontal and your feet are flat on the floor. The back of the chair should support your lower back (lumbar region). Follow the manufacturer’s instructions for adjusting the backrest to fit your body properly. You might have to raise your chair so that your forearms and hands are at the proper angle to the keyboard.
Display Arrange the display so that the top of the screen is slightly below eye level when you’re sitting at the keyboard. The best distance from your eyes to the screen is up to you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Position the display to minimize glare and reflections on the screen from overhead lights and nearby windows. If possible, use a tiltable display stand.
Avoid Hearing Damage WARNING: Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, then stop listening and have your hearing checked. The louder the volume, the less time required before your hearing can be affected.
Regulatory Compliance Information FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.
Bluetooth Industry Canada Statement Taiwan Wireless Statements This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Industry Canada Statement Complies with the Canadian ICES-003 Class B specifications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada.
Apple Magic Mouse Class 1 Laser Information Disposal and Recycling Information The Apple Magic Mouse is a Class 1 laser product in accordance with IEC 60825-1 A1 A2 and 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001. Caution: Modification of this device may result in hazardous radiation exposure. For your safety, have this equipment serviced only by an Apple Authorized Service Provider.
Battery Disposal Information Dispose of batteries according to your local environmental laws and guidelines. Deutschland: Dieses Gerät enthält Batterien. Bitte nicht in den Hausmüll werfen. Entsorgen Sie dieses Gerätes am Ende seines Lebenszyklus entsprechend der maßgeblichen gesetzlichen Regelungen. Nederlands: Gebruikte batterijen kunnen worden ingeleverd bij de chemokar of in een speciale batterijcontainer voor klein chemisch afval (kca) worden gedeponeerd.
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Index A adapter Apple Mini DisplayPort to VGA Adapter 14 DVI to ADC 14 DVI to VGA 14 AirPort Extreme about 35 specifications 107 analog audio line in 31 line out 31 specifications 108 AppleCare Service and Support 99 Apple Hardware Test 98 Apple Keyboard 26 Apple Magic Mouse 17, 93 applications force quit 83, 85 freezing 85 Front Row 35 iLife 96 installing 96 problems 85 126 Looking for Something? assistants Migration Assistant 18 Setup Assistant 18 audio specifications 108 B batteries, wireless mouse
disposal of batteries 124 computer 123 Dock 34 double-wide PCI Express graphics slot 33 downloading software 86 DVD 105 DVI display port 31 E environmental impact 120 ergonomics 117 Escape key 27 Ethernet maximizing performance 97 ports 29 specifications 106 expansion cards 110 Exposé key 27 external USB modem 25, 29 F F1 to F19 function keys 27 Finder 34 FireWire connections 35 devices 110 ports 29 specifications 110 Force Quit 85, 89 Front Row application 35 frozen application 89 function keys 27 G
maximizing Ethernet performance 97 Media Eject key 27 media keys 27 memory installing 43 location 33 specifications 102 memory slots 33 Memory Slot Utility 49, 59 Migration Assistant 18 Mini DisplayPort 31 modem cable 29 DSL 29 external USB 25, 29 mouse connecting 25 ergonomics 117 replacing batteries 93 setting up 17 Mute key 27 N network connections 92 diagnostics 90 no image on screen 87 O online resources 98 opening your Mac Pro 39 128 Looking for Something? operating environment 111 optical digit
service and support information 99 setting up 11 Setup Assistant 18 shutting off power 11, 25, 41 sleep 20, 25 software installation discs 95 updating 86 Software Update 86 solid state drive (SSD) 65 specifications AirPort Extreme 107 analog audio 108 battery 110 Bluetooth 107 dimensions 111 Ethernet 106 external microphone 109 finding 102 FireWire 106 graphics card 103 headphone jack 108 memory 102 operating environment 111 optical digital audio 107 optical drive 105 PCI Express 104 power requirements 110
KKApple Inc. © 2010 Apple Inc. All rights reserved. AppleCare, Apple Store, and iTunes Store are service marks of Apple Inc., registered in the U.S. and other countries. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Intel, Intel Core, and Xeon are trademarks of Intel Corp. in the U.S. and other countries. Every effort has been made to ensure that the information in this manual is accurate.
