Congratulations on purchasing Mac Pro with Mac OS X Lion Server
Contents Chapter 1: Ready, Set Up, Go 8 9 16 16 17 Working with Mac OS X Lion Server Setting Up Your Mac Pro Customize Your Desktop and Set Your Preferences Need Help Setting Up? Shutting Down Your Mac Pro Chapter 2: Life with Your Mac Pro 20 22 24 26 28 Basic Features on the Front of Your Mac Pro Ports and Connectors on the Back of Your Mac Pro More Ports and Connectors on the Back Internal Expansion Options Getting Answers Chapter 3: Making a Good Thing Better 33 37 55 68 73 Opening Your Mac Pro Inst
Chapter 4: Problem, Meet Solution 76 77 79 80 85 86 87 89 92 92 93 95 An Ounce of Prevention Problems with Your Mac Pro Problems with Software Repairing, Restoring, or Reinstalling Mac OS X Software Checking for a Hardware Problem Problems with Wi-Fi Communication Problems with a Display Problems with Your Internet Connection Maximizing Ethernet Performance Keeping Your Software Up to Date Learning More, Service, and Support Locating Your Serial Number Chapter 5: What’s Under the Hood 98 Specifications 4
Chapter 6: Last, but Not Least 110 111 113 115 117 Important Safety Information General Maintenance Understanding Ergonomics Apple and the Environment Regulatory Compliance Information Looking for Something? 124 Index Contents 5
1 Ready, Set Up, Go www.apple.
Your Mac Pro features the latest computer technology, including advanced multicore processor technology, high-speed memory, PCI Express graphics and expansion slots, and internal storage, all in an anodized aluminum chassis with easy access to internal components. WARNING: To avoid injury, read all the installation instructions (and the safety information starting on page 110) carefully before you first use your Mac Pro.
Setting Up Your Mac Pro Your Mac Pro is designed so that you can set it up quickly and start using it right away. Follow the steps on the next few pages to get started. Step 1: Position your Mac Pro. Pick up your Mac Pro by both of its handles using correct lifting techniques.
Step 2: Plug in the power cord. Plug the power cord completely into the recessed power cord socket on the back of your Mac Pro and plug the other end into a grounded power outlet.
Step 3: Connect a display. If you are connecting a display to your Mac Pro, connect it as shown below. Depending on the display, you may have one or more cables to connect. Check the instructions that came with the display for additional setup information.
You can connect up to three displays with Mini DisplayPort or Digital Visual Interface (DVI) connectors to the display ports on the back of your Mac Pro. The DVI display port is a dual-link port, so you can connect a 30-inch Apple Cinema HD Display.
Step 4: Connect an Ethernet cable. To access the Internet or a network using an Ethernet cable, connect one end of an Ethernet cable to either of the Gigabit Ethernet ports on the back of your Mac Pro. Connect the other end to a cable modem, DSL modem, or Ethernet network.
Step 5: Connect a keyboard and mouse. If you are connecting a USB keyboard and mouse, connect the USB cables to the USB ports (d) on your Mac Pro or on a display. Keyboard Mouse Note: You can set Mac OS X Lion Server up remotely from another computer. For information, open the Server application on the other computer and choose Server Help from the Help menu.
Step 6: Turn on your Mac Pro. Press the power button (®) on the front of your Mac Pro to turn it on. If you have a display that must be turned on separately, turn it on by pressing its power button. If you connected a mouse, click your mouse to establish a connection with your Mac Pro. Step 7: Configure your Mac Pro server with Server Assistant.
If you already have a Mac with Mac OS X Server version 10.5 or later, Server Assistant can help you automatically transfer system settings, service settings, user accounts, files, applications, and other information from your previous Mac server (any model) to your Mac Pro. Use an Ethernet, FireWire, or wireless connection to transfer information. For information about working with the services in Mac OS X Lion Server, open the Server application and choose Server Help in the Help menu.
ÂÂ Is the power cord securely plugged into the back of your Mac Pro? ÂÂ If you have connected a keyboard and display, are the keyboard and display cables connected correctly? ÂÂ If you have connected a display, are the brightness and contrast of the display adjusted correctly? If the display has brightness controls, adjust them. If the display has a power button, make sure the display is turned on. ÂÂ If you have connected a display and you don’t see anything on your screen, restart your Mac Pro.
NOTICE: Shut down your Mac Pro before moving it. Moving your Mac Pro while the hard disk is spinning can damage the hard disk, causing loss of data or the inability to start up from the hard disk. Putting Your Mac Pro to Sleep Mac OS X Lion Server is normally set to prevent your Mac Pro from sleeping because users can’t connect to services while the computer sleeps. However, if it suits the services your Mac Pro is providing, you can put your Mac Pro to sleep on demand, or according to a schedule.
2 Life with Your Mac Pro www.apple.
Basic Features on the Front of Your Mac Pro Optical drive Status light Second optical drive (optional) f Headphone jack ® Power button FireWire 800 ports (2) 20 Chapter 2 Life with Your Mac Pro USB 2.
Optical drive Your Mac Pro has a DVD±R DL/DVD±RW/CD-RW SuperDrive, which can read CD-ROM, photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD±R Double Layer (DL) discs. To open the drive, press the Media Eject key (C) on your Apple Keyboard. If your Mac Pro has a second optical drive, press the Option key and Media Eject key (C) to open it. ® Power button Press this button to turn on your Mac Pro.
Ports and Connectors on the Back of Your Mac Pro Power socket ¥ Locking latch d USB 2.
Power socket Connect the power cord that came with your Mac Pro. Don’t use an ordinary power cord or extension cord. ¥ Locking latch Lift the latch to open the side panel and access the internal components in your Mac Pro. If you’re working inside your Mac Pro and the latch is down, the drives are locked in place. You can attach a security lock (available separately) to the latch to prevent access and secure the internal components.
More Ports and Connectors on the Back PCI Express expansion slots £ Mini DisplayPort (2) £ DVI display port Optical digital audio out port Optical digital audio in port , Analog audio line-in port - 24 Analog audio line-out port Chapter 2 Life with Your Mac Pro
PCI Express expansion slots (3) Expand your Mac Pro by installing up to three Peripheral Component Interconnect (PCI) Express cards in the covered slots labeled 2, 3, and 4. £ Mini DisplayPort outputs Connect one or two displays that use a Mini DisplayPort connector, such as the Apple LED Cinema Display. The Mini DisplayPort outputs support both video and audio output.
Internal Expansion Options Optical drive carrier Drive carriers (4) Slots 2–4: PCI Express Battery (behind graphics card) Slot 1: Double-wide PCI Express graphics (graphics card installed) Memory slots (4 or 8 slots depending on model) 26 Chapter 2 Life with Your Mac Pro
Optical drives Your Mac Pro comes with one or two DVD±R DL/DVD±RW/CD-RW SuperDrives. To replace an optical drive, see “Replacing an Optical Drive” on page 62. Hard disk drives or solid state drives Your Mac Pro comes with up to four drives installed. To install or replace drives, see “Installing Internal Storage Devices” on page 55. PCI Express slots Your Mac Pro has three PCI Express expansion slots. To install PCI cards in slots 2 through 4, see “About PCI Express Cards” on page 68.
Getting Answers Much more information about using your Mac Pro is available in Help Center and on the Internet at www.apple.com/support/macpro. To open Help Center: 1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen). 2 Click the Help menu in the menu bar and do one of the following: ÂÂ Type a question or term in the Search field, and choose a topic from the list of results or choose Show All Results to see all topics.
To learn about See Changing System Preferences System Preferences by choosing Apple (K) > System Preferences. Or search for “system preferences” in Help Center. Using a mouse or keyboard System Preferences and choose Keyboard & Mouse. Or open Help Center and search for “mouse” or “keyboard.” Using AirPort Extreme wireless technology The AirPort Support page at www.apple.com/support/airport. Or open Help Center and search for “AirPort.
3 Making a Good Thing Better www.apple.
Use the information in this chapter to customize and expand your Mac Pro to fit your needs.
Opening Your Mac Pro 1 Before you open your Mac Pro, shut it down by choosing Apple () > Shut Down. NOTICE: Always shut down your Mac Pro before opening it to avoid damaging its internal components or the components you want to install. Do not open your Mac Pro or attempt to install items inside it while it is on. 2 Wait 5 to 10 minutes to allow the internal components of your Mac Pro to cool. WARNING: Let your Mac Pro cool down before you touch the internal components, which may be very hot.
3 Touch the metal on the outside of your Mac Pro to discharge any static electricity. NOTICE: Always discharge static before you touch parts or install components inside your Mac Pro. To avoid generating static, don’t walk around the room until you finish installing the cards, memory, or internal storage device and replace the side panel. Touch the metal case to discharge static.
4 Unplug all the cables and the power cord from your Mac Pro. WARNING: To avoid damaging internal components or the components you want to install, always unplug your Mac Pro. Don’t attempt to install items while it’s plugged in. 5 Hold the side panel and lift the latch on the back.
6 Remove the side panel by pulling the top away from your Mac Pro and lifting up. Important: When you remove the side panel, hold it securely.
Installing Memory Your Mac Pro comes with a minimum of 8 GB of memory in the single-processor model installed as 2 GB unbuffered ECC dual inline memory modules (UDIMMs). All installed UDIMMs must meet these specifications: ÂÂ PC3-10600E, 1333 MHz, DDR3 SDRAM UDIMMs ÂÂ Error-correcting code (ECC) ÂÂ 72-bit wide, 240-pin ECC modules ÂÂ 36 ICs maximum per ECC UDIMM NOTICE: Apple recommends that you use Apple-approved DIMMs. DIMMs from older Mac computers cannot be used in your Mac Pro.
Before you install memory, determine whether you have a single- or dual-processor Mac Pro. Remove the side panel, following the instructions in “Opening Your Mac Pro” on page 33, and look inside: ÂÂ A quad-core or 6-core Mac Pro has one processor and four memory slots. You can install a total of up to 16 GB of memory. See “Installing Memory in a Quad-Core or 6-Core Mac Pro” on page 39. ÂÂ An 8-core or 12-core Mac Pro has two processors and eight memory slots.
You can also determine which Mac Pro you have by choosing Apple () > About This Mac from the menu bar. Click More Info, choose Hardware from the Contents list, and then find Number Of Processors in Hardware Overview. The quad-core and 6-core Mac Pro have one processor and the 8-core and 12-core Mac Pro have two processors. Installing Memory in a Quad-Core or 6-Core Mac Pro The quad-core and 6-core Mac Pro have four memory slots, and come with at least four 2 GB DIMMs installed.
2 Push the latches on the processor tray until they partially open.
3 Pull the latches until they open all the way and release the processor tray.
4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface, to protect the tray and avoid scratching the work surface.
If you install equal-size DIMMs (for example, all 1 GB DIMMS or all 2 GB DIMMS) in your quad-core or 6-core Mac Pro, Apple recommends that you fill the slots in the order listed in the table. Slot 4 Slot 3 Slot 2 Slot 1 If you have Fill these slots Two DIMMs 1 and 2 Three DIMMs 1, 2, and 3 Four DIMMs 1, 2, 3, and 4 (all) Note: If you install different-size DIMMs in your Mac Pro, follow the order in the table.
5 Open the ejectors on DIMM slots 1, 2, and 3 and push them out to the sides. Then remove the DIMMs from the slots. 6 Install the DIMMs by aligning them in the DIMM slots and pushing both ends of the DIMM down until the tabs are vertical and the ejectors snap into place. NOTICE: To avoid damaging the DIMM, hold it by the corners and don’t touch the gold connectors or other components.
7 Reinstall the processor tray, pushing it in until the latches are at a 90-degree angle. Processor tray Latch 8 Push the latches all the way in to close them and seat the processor tray.
9 Replace the side panel. When you replace the side panel, make sure the latch is up. Hold the side panel securely so it stays in place as you push the latch down. Place the side panel in the slot and then push to close. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
10 Hold the side panel against your Mac Pro and push the latch down to secure the side panel. You can attach a lock or cable through a metal loop (under the latch) to secure your Mac Pro. Flip the metal loop down before you close the latch, then close the latch and attach your lock or cable through the extended loop.
Installing Memory in an 8‑Core or 12‑Core Mac Pro The 8-core and 12-core Mac Pro have eight memory slots, and, in most configurations, come with at least four 2 GB DIMMs installed. You can install a total of up to 32 GB of memory. It’s important that all the DIMMs installed in your Mac Pro have the correct specifications. Use the instructions that follow to install DIMMs in an 8-core or 12-core Mac Pro.
2 Push the latches on the processor tray until they open slightly.
3 Pull the latches until they open all the way and release the processor tray.
4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface, to protect the tray and avoid scratching the work surface.
If you install equal-size DIMMs (for example, all 1 GB DIMMS or all 2 GB DIMMS) in your 8-core or 12-core Mac Pro, Apple recommends that you fill the slots in the order listed in the table.
Note: If you install different-size DIMMs in your Mac Pro, follow the order in the table. If the DIMM configuration you install doesn’t provide optimized performance, the Memory Slot Utility appears onscreen and recommends a better configuration. To use the utility again, go to /System/Library/CoreServices/Memory Slot Utility. 5 Install the DIMMs by aligning them in the DIMM slots and pushing both ends of the DIMM down until the tabs are vertical and the ejectors snap into place.
6 Reinstall the processor tray, pushing it in until the latches are at a 90-degree angle. 7 Push the latches all the way in to close them and seat the processor tray. Processor tray Latch 8 Replace the side panel, following the instructions starting on page 46. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Installing Internal Storage Devices Your Mac Pro has room for six internal drives: two optical drives, and four hard disk or solid state drives. In most configurations, a single drive occupies the first drive bay and an optical drive is located in the upper optical drive bay. You can add up to three 3.5-inch cable-free Serial ATA (SATA) hard disk drives to the empty drive bays. The drives must meet these specifications: ÂÂ Type: SATA 3 Gb/s ÂÂ Width: 3.9 inches (102 mm) ÂÂ Depth: 5.
Installing Serial ATA Hard Disk Drives Your Mac Pro can accommodate up to four internal 1-inch-high SATA hard disk drives in the drive bays. If your Mac Pro comes with a single drive installed, it’s in the first drive bay. You can install drives in the second, third, and fourth drive bays. To install a hard disk drive: 1 Open your Mac Pro and remove the side panel following the instructions in “Opening Your Mac Pro” on page 33. 2 Lift the latch to unlock the drive carriers.
4 Position the carrier over the hard disk drive with the connectors at the back. 5 Use the four screws on the carrier to attach the hard disk drive to the carrier. NOTICE: Hold the drive by its sides. To avoid damaging the drive, don’t touch the printed circuit board.
6 Lift the latch and slide the carrier over the guides and into the drive bay until it’s touching the drive connectors and is seated in the bay. Drive connectors 7 Replace the side panel, following the instructions starting on page 46. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Installing a Solid State Drive Your Mac Pro can accommodate up to four internal 2.5-inch solid state drives in the drive bays. If your Mac Pro comes with a single drive installed, it’s in the first bay. You can install drives in the second, third, and fourth drive bays. To install a solid state drive: 1 Open your Mac Pro and remove the side panel, following the instructions in “Opening Your Mac Pro” on page 33. 2 Lift the latch to unlock the drive carriers.
4 Remove the two screws from the drive carrier as shown. You’ll attach the SSD adapter to the carrier using the two remaining screws. Put the two screws that you removed away for safekeeping. Unused screws (2) Screws Connectors Hooks 5 Position the drive carrier over the SSD adapter with the drive connectors at the back as shown. Insert the two hooks on the top of the adapter into the carrier’s holes. Fasten the two screws on top of the carrier to attach the SSD enclosure to the carrier.
6 Lift the latch and slide the carrier over the guides and into the drive bay until it touches the drive connectors and is seated in the bay. Drive connectors 7 Replace the side panel, following the instructions starting on page 46. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Replacing an Optical Drive Your Mac Pro comes with one or two SuperDrives installed in the optical drive bays. Follow these instructions to replace an optical drive. Note: Contact your drive manufacturer or consult the manufacturer’s website to determine if your drive is set to cable select mode. Before you install a drive, set the drive to cable select mode if the manufacturer hasn’t already done so.
3 Pull the carrier halfway out of the optical drive bay.
4 Disconnect the cable from the optical drive and remove the carrier from the optical drive bay. NOTICE: When you install or replace optical drives, use the original Apple cables that came with your Mac Pro.
5 Remove the optical drive from the carrier by unscrewing the four attachment screws. 6 Use the four screws from the original optical drive to attach the replacement drive to the carrier.
7 Slide the optical drive and carrier over the guides halfway into the optical drive bay. 8 Attach the cable to the back of the optical drive.
9 Lift the latch and then slide the carrier into the optical drive bay, pushing it into place. 10 Replace the side panel, following the instructions starting on page 46. NOTICE: Always replace the side panel after installing components. Your Mac Pro doesn’t operate properly without the side panel in place.
Adding PCI Express Cards You can expand the capabilities of your Mac Pro by installing cards in the Peripheral Component Interconnect (PCI) Express slots. Your Mac Pro has one double-wide PCI Express graphics slot and three PCI Express expansion slots, for a total of four slots. These slots accommodate PCI Express graphics cards and expansion cards.
To install a PCI Express card: 1 Open your Mac Pro and remove the side panel, following the instructions in “Opening Your Mac Pro” on page 33. WARNING: To avoid damaging internal components or the components you want to install, always turn off and then unplug your Mac Pro. Do not attempt to install items while it is plugged in. Let your Mac Pro cool down for 5 to 10 minutes before you touch the internal components, which may be very hot.
4 Press the button on the PCI slider and move the slider to the left, which moves the retention bar. PCI slider Button Retention bar 5 Remove your new card from its static-proof bag and hold it by its corners. Don’t touch the gold connector or the components on the card. If You’re Installing a Full-Length PCI Card It may be easier to install a PCI card if you remove the hard disk drives and carriers (see page 56), and remove adjacent cards.
6 Align the card’s connector with the expansion slot and press the card into the slot. PCI slider Hook on card Retention bar PCI Express slot 7 Press the card gently but firmly until the connector is fully inserted. Press only on the bare areas of the card to avoid damaging the components. Don’t rock the card from side to side or force it. If you meet resistance, check the connector and slot for damage or obstructions, and then try inserting the card again.
10 Replace the PCI bracket under the brace and tighten the screws to secure the card. NOTICE: If you remove a card and don’t install a replacement, place a port access cover over the empty slot to keep foreign objects out of the enclosure. An uncovered slot affects the airflow that cools the internal components and may cause damage. Brace PCI bracket 11 Replace the side panel, following the instructions starting on page 46. NOTICE: Always replace the side panel after installing components.
Replacing the Internal Backup Battery Your Mac Pro uses a BR 2032 lithium coin cell battery that preserves settings, such as the date and time, when your Mac Pro is off. If you notice intermittent problems when your Mac Pro starts up, or changes in the date and time settings, replace the battery. Important: Dispose of the old battery according to your local environmental laws.
4 Insert the new battery in the holder with the positive side (+) facing out. 5 Replace the PCI Express cards that you removed (see “Adding PCI Express Cards” on page 68). 6 Replace the side panel and push the latch down to secure it.
4 Problem, Meet Solution www.apple.
Occasionally you may have problems while working with your Mac Pro. Read on for troubleshooting tips to try when you have a problem. You can also find more troubleshooting information in Help Center or on the Mac Pro Support website at www.apple.com/support/macpro. When you experience a problem with your Mac Pro, there’s usually a simple and quick solution. Think about the conditions that led up to the problem.
Problems with Your Mac Pro If your Mac Pro doesn’t respond or turn on, if you have trouble ejecting a disk, or if the status light is flashing, try the steps in this section. If the computer doesn’t respond or the pointer doesn’t move ÂÂ Make sure the keyboard is connected by unplugging and then plugging in the connector, and make sure it is firmly seated. ÂÂ Press the Command key (x) and Q key at the same time to try to quit the current application.
ÂÂ Restart your computer while holding down the Command key (x) and R key, until the computer restarts. When the Mac OS X Utilities application appears, select an option to repair your disk, restore your software, or reinstall Mac OS X and Apple applications from the Mac OS X Utilities pane. For more information, see “Repairing, Restoring, or Reinstalling Mac OS X Software” on page 80. ÂÂ If your computer still does not start up, try resetting the parameter random access memory (PRAM).
4 Push firmly until the tray opens, remove the disc, and push the tray to close it. 5 Put the optical drive carrier and the side panel back in place (see “Replacing an Optical Drive” on page 62). If the status light flashes and the computer doesn’t start up ÂÂ If you recently installed memory, a PCI expansion card, or another internal component, make sure that it is correctly installed and that it is compatible with your computer. See if removing it allows the computer to start up.
If you have a problem with a software program ÂÂ Use Software Update to ensure that you have the latest drivers, bug fixes, and other updates. ÂÂ For problems with software from a manufacturer other than Apple, contact the manufacturer. If you have a problem using your computer or working with Mac OS X Lion Server ÂÂ Look in Help Center (in the Help menu) for instructions and troubleshooting information.
Use the Mac OS X Utilities application to: ÂÂ Repair your computer’s disk using Disk Utility. ÂÂ Restore your software and data from a Time Machine backup. ÂÂ Reinstall Mac OS X Lion, Lion Server, and Apple applications. ÂÂ Restore your computer to its factory settings by erasing its disk and reinstalling Mac OS X Lion, Lion Server, and Apple applications. If your computer detects a problem, it opens the Mac OS X Utilities application automatically.
To open the Mac OS X Utilities application: mm Restart your computer while holding down the Command key (x) and R key. Some utilities in the Mac OS X Utilities pane require access to the Internet and the Mac App Store. You may need to make sure your computer is connected to the Internet via your Ethernet or Wi-Fi network. To connect via a Wi-Fi network: 1 Choose a network from the Wi-Fi status menu in the upper-right corner of the screen. 2 If necessary, type the network password.
Restoring Information Using a Time Machine Backup If you previously created a Time Machine backup, use the Restore utility to restore everything on your computer to its previous state. Use your Time Machine backup only to restore information to the computer that was the source of the backup. If you want to transfer information to a new computer, use Migration Assistant. 1 If your backup is on a Time Capsule, make sure your Mac Pro is connected to the same Ethernet or Wi-Fi network.
4 To install optional software, click Customize. 5 Click Install. You can install Mac OS X and Lion Server without erasing the disk, which saves your existing files and settings, or you can erase the disk first, which erases all your data and leaves the computer ready for you to reinstall Mac OS X, Lion Server, and Apple applications.
5 After the disk is erased, choose Disk Utility > Quit Disk Utility. 6 In the Mac OS X Utilities pane, select Reinstall Mac OS X and click Continue. 7 To reinstall Mac OS X and Apple applications, follow the instructions in the Mac OS X Installer. After restoring Mac OS X Lion Server and Apple applications, you can selectively restore your other data and applications from a Time Machine backup.
Problems with Wi-Fi Communication If you have a problem using Wi-Fi communication: ÂÂ Make sure you have properly configured the software according to the instructions that came with your base station. ÂÂ Make sure the computer or network you are trying to connect to is running and has a wireless access point. ÂÂ Make sure your Mac Pro is within antenna range of the other computer or the network access point.
Problems with a Display NOTICE: If you have a problem with an Apple display and nothing in this manual solves it, contact an Apple Authorized Service Provider or Apple for assistance. If you attempt to repair the display yourself, any damage you may cause to the display will not be covered by the limited warranty on your display. Contact an Apple Authorized Reseller or Apple Authorized Service Provider for additional information about this or any other warranty question.
If the screen image appears dim or flickers ÂÂ Adjust the display brightness and contrast settings. Use the brightness keys on the Apple Keyboard. Some displays also have brightness and contrast controls on or under their front edge. Or you may be able to adjust brightness or contrast using the Displays pane of System Preferences. ÂÂ Calibrate the display by choosing Apple () > System Preferences. Click Displays, select Color, and click Calibrate.
If your display has a light on the front and it’s flashing On some Apple flat panel displays, the power light displays a series of short flashes when an error is detected. ÂÂ If you see a repeating sequence of three short flashes, the display is detecting input in the wrong video format. Make sure your display is compatible with your graphics card and that you’ve installed the correct display software, if your display came with installation software.
Cable Modem, DSL, and LAN Internet Connections Make sure all modem cables are fully plugged in, including the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Check the cables and power supplies for Ethernet hubs and routers. Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some ISPs recommend that you unplug the modem’s power cord.
Network Connections Make sure the Ethernet cable is plugged into your computer and into the network. Check the cables and power supplies to your Ethernet hubs and routers. If you have two or more computers sharing an Internet connection, make sure your network is set up properly. You need to know if your ISP provides only one IP address or if it provides multiple IP addresses, one for each computer.
Maximizing Ethernet Performance Your computer performs best when the Ethernet port to which it is connected is set to autonegotiate. Ask your network administrator to verify this setting. Note: If you experience connection problems on your network, make sure your network switch is set to autonegotiate, if possible. If a switch’s port is not autonegotiating, your computer detects the appropriate speed but defaults to half-duplex mode.
Learning More, Service, and Support If your Mac Pro needs service, take it to an Apple Authorized Service Provider (AASP) or contact Apple for service. You can find more information about your Mac Pro through online resources, onscreen help, or System Information. Online Resources For online service and support information, go to www.apple.com/support. Choose your country from the pop-up menu.
If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your Mac Pro serial number ready when you call. Note: Your 90 days of complimentary telephone support begins on the date of purchase. Telephone fees may apply. Apple also offers expert support for Mac OS X Lion Server.
Country Phone Website United States 1-800-275-2273 www.apple.com/support Australia (61) 1-300-321-456 www.apple.com/au/support Canada (English) (French) 1-800-263-3394 www.apple.com/ca/support www.apple.com/ca/fr/support Ireland (353) 1850 946 191 www.apple.com/ie/support New Zealand 00800-7666-7666 www.apple.com/nz/support United Kingdom (44) 0844 209 0611 www.apple.com/uk/support Telephone numbers are subject to change, and local and national telephone rates may apply.
5 What’s Under the Hood www.apple.
The technical specifications of your Mac Pro are included in this section. Specifications Use System Information to find detailed information about your Mac Pro, including the amount of installed memory, hard disk size, connected devices, and product serial number. To open System Information, choose Apple () > About This Mac from the menu bar, and then click More Info.
12-core Mac Pro ÂÂ Two 6-Core Intel Xeon series processors ÂÂ 12 MB of shared L3 cache per processor ÂÂ 1333 MHz DDR3 ECC SDRAM Random-access memory (RAM) ÂÂ Unbuffered dual inline memory modules (UDIMMs) ÂÂ PC3-10600E, 1333 MHz, DDR3 SDRAM UDIMMs (memory operates at 1066 MHz or 1333 MHz, depending on the processor) ÂÂ DIMM slots • Four slots available in a single-processor Mac Pro • Eight slots available in an dual-processor Mac Pro ÂÂ Error-correcting code (ECC) ÂÂ 72-bit wide, 240-pin ECC modules ÂÂ
Video Display Modes For technical specifications for your display: ÂÂ Apple displays: Go to www.apple.com/displays Storage ÂÂ 4 independent 3 Gb/s Serial ATA (SATA), cable-free, direct-attach 3.5-inch hard drive bays • • • • Type: SATA 3 Gb/s Bay Width: 3.9 inches (102 mm) Bay Depth: 5.7 inches (147 mm) Bay Height: 1.0 inch (25.4 mm) ÂÂ Four internal drive carriers (optional 2.5-inch SSD solid state drives come with drive adapters designed to mount in the 3.
SuperDrive (DVD±R DL/DVD±RW/CD-RW) Specifications ÂÂ Disc diameters supported: 12 cm and 8 cm ÂÂ Data formats: • • • • • • • • • • • • • • • CD-ROM CD-Audio CD-R CD-RW CD-I CD-I Bridge CD Extended CD Mixed Mode Photo CD Video CD Enhanced CD DVD-Video DVD±R DVD±RW DVD±R DL Chapter 5 What’s Under the Hood 101
USB Specifications ÂÂ Support for Universal Serial Bus (USB) 2.0 and 1.1 ÂÂ Seven external USB Type A ports • Two USB 2.0 ports on the front • Three USB 2.0 ports on the back ÂÂ Each USB port (front and back) is on a separate 480 megabit-per-second (Mbit/s) USB channel ÂÂ 500 milliamperes (mA) available for a total of 1.5 A on the back and 1.
Bluetooth 2.1+EDR Specifications ÂÂ Wireless data rate: Up to 3 Mbit/s ÂÂ Range: Up to 33 feet or 10 meters (data rates may vary, depending on environmental conditions) ÂÂ Frequency band: 2.4 gigahertz (GHz) AirPort Extreme Specifications ÂÂ Frequency band: 2.4 and 5 gigahertz (GHz) ÂÂ Radio output power: 20 dBm (nominal) Compatibility ÂÂ 802.
Optical digital audio in Based on a typical situation with playback of a 1 kHz, 0 dBFS 24-bit sine wave, unless otherwise specified below. ÂÂ Input sample rate: 44.1 kHz, 48 kHz, or 96 kHz ÂÂ Signal-to-noise ratio: Greater than 130 dB ÂÂ Total harmonic distortion + noise: Less than -130 dB (0.00003 percent) Analog Audio Specifications ÂÂ Sample rate: 44.1 kHz, 48 kHz, or 96 kHz ÂÂ Jack type: 1/8” mini ÂÂ Bits per sample: 16-bit, 20-bit, or 24-bit ÂÂ Frequency response: 20 Hz to 20 kHz, +0.
Analog audio line in (typical values) Based on a typical situation with playback of a 1 kHz, -3 dBFS 24-bit sine wave, 44.1 kHz output sample rate, unless otherwise specified below. ÂÂ Maximum input voltage: 2 Vrms (+8.2 dBu) ÂÂ Input impedance: Greater than 17 kilohms ÂÂ Signal-to-noise ratio: Greater than 90 dB ÂÂ Total harmonic distortion + noise: Less than -85 dB (.
ÂÂ Total harmonic distortion + noise: Less than -60 dB (0.1 percent) ÂÂ Frequency response: 100 Hz to 8.2 kHz, +0.5 dB/-3 dB Power Supply AC line input ÂÂ Voltage ranges: 100–240 V alternating current (AC) ÂÂ Current: Maximum of 12 A (low voltage range) or 5 A (high voltage range) ÂÂ Frequency: 50–60 Hz single phase Power Requirements for Expansion Cards and Peripherals Expansion cards Combined maximum power consumption for all four PCI Express slots should not exceed 300 watts (W).
Dimensions and Operating Environment Dimensions ÂÂ Weight: 39.9 lbs. (18.1 kg) The weight depends on the configuration. The weight above is for a basic configuration and may be greater if optional devices are installed. ÂÂ Height: 20.1 inches (51.1 cm) ÂÂ Width: 8.1 inches (20.6 cm) ÂÂ Depth: 18.7 inches (47.
6 Last, but Not Least www.apple.
This chapter provides important information about safety procedures, routine maintenance, and ergonomic considerations for using your Mac Pro and display. For your safety and that of your equipment, follow these rules for handling and cleaning your Mac Pro and for working more comfortably. Keep these instructions handy for reference by you and others. NOTICE: Incorrect storage or use of your computer may void the manufacturer’s warranty.
ÂÂ Your computer is exposed to rain or any other excess moisture ÂÂ Your computer has been dropped or the case has been otherwise damaged ÂÂ You suspect that your computer needs service or repair ÂÂ You want to clean the computer or the case If you plan to store your computer for an extended period of time, remove the battery. For service or questions about your warranty, contact an Apple Authorized Service Provider or Apple. See “Learning More, Service, and Support” on page 93.
Protecting Your Optical Drive To keep your optical drive working properly: ÂÂ Position your computer so that the drive tray doesn’t bump into anything when it opens. ÂÂ Close the drive when you’re not using it. ÂÂ Do not put anything on the drive tray when it is open. ÂÂ Do not touch the optical drive lens with your fingers. Do not wipe the lens with a paper towel or other abrasive surface. If you need to clean the lens, see an Apple Authorized Service Provider for a lens cleaner.
Understanding Ergonomics Here are some tips for setting up a healthy work environment. Keyboard When you use the keyboard, your shoulders should be relaxed. Your upper arm and forearm should form an approximate right angle, with your wrist and hand in roughly a straight line. Change hand positions often to avoid fatigue. Some computer users might develop discomfort in their hands, wrists, or arms after intensive work without breaks.
Display Arrange the display so that the top of the screen is slightly below eye level when you’re sitting at the keyboard. The best distance from your eyes to the screen is up to you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Position the display to minimize glare and reflections on the screen from overhead lights and nearby windows. If possible, use a tiltable display stand.
Avoid Hearing Damage WARNING: Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, then stop listening and have your hearing checked. The louder the volume, the less time required before your hearing can be affected.
Regulatory Compliance Information FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.
Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada.
Nederlands Hierbij verklaart Apple Inc. dat het toestel Mac Pro in overeenstemming is met de essentiële eisen en de andere bepalingen van richtlijn 1999/5/EG. Norsk Apple Inc. erklærer herved at dette Mac Pro-apparatet er i samsvar med de grunnleggende kravene og øvrige relevante krav i EU-direktivet 1999/5/EF. Polski Niniejszym Apple Inc. oświadcza, że ten Mac Pro są zgodne z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português Apple Inc.
Japan VCCI Class B Statement Russia External USB Modem Information When connecting your Mac Pro to the phone line using an external USB modem, refer to the telecommunications agency information in the documentation that came with your modem. Disposal and Recycling Information This symbol indicates that your product must be disposed of properly according to local laws and regulations. When your product reaches its end of life, contact Apple or your local authorities to learn about recycling options.
Taiwan Battery Statement Chinese Battery Statement 121
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Index A adapter Apple Mini DisplayPort to VGA Adapter 12 DVI to ADC 12 DVI to VGA 12 AirPort Extreme about 29 specifications 103 analog audio line in 25 line out 25 specifications 104 AppleCare Service and Support 93 Apple Hardware Test 85 applications force quit 77, 79 problems 79 audio specifications 104 B battery 27 internal backup battery 27 replacing 73 specifications 106 blinking question mark 17 124 Looking for Something? Bluetooth about 29 specifications 103 burning a CD or DVD 29 C CD-RW 10
connections 29 devices 106 ports 23 specifications 106 Force Quit 79, 88 frozen application 88 G J JEDEC specification 37 K keyboard connecting 14 ergonomics 113 general maintenance 111 graphics card 99 L H M hand position 113 hard disk drive 27 headphone jack 20, 21 specifications 105 Help Center 16, 76 I installing backup battery 73 DIMMs 37 equal-size DIMMs 43 full-length PCI cards 70 hard disk drives 56 internal drives 55 memory 39 PCI Express Cards 68 Internet connection 89 internet problem
DVI display 25 Ethernet 23 FireWire 21, 23 Mini DisplayPort 25 optical digital audio in 25 optical digital audio out 25 USB 21, 23 power button 15 power cord 10 power requirements cards 106 USB devices 106 power socket 23 power supply specifications 106 problems.
DSL modem 90 Force Quit 77 internet connection 89 network connection 91 PPPoE connection 90 service and support information 93 status light flashes 79 unable to eject a disc 78 typing position 113 U UDIMMs 37 unable to eject a disc 78 updating software 92 USB 2.
KKApple Inc. © 2011 Apple Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors. The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries.
